Technical Account Manager Jobs in Georgia
Technical Account Manager jobs in Georgia are in strong demand, concentrated in enterprise software, cloud services, cybersecurity, and managed IT services, with openings at every level from associate through senior and principal. Atlanta is the dominant hiring hub, with Alpharetta and Savannah also generating consistent openings, and major employers such as NCR Voyix, Cox Enterprises, and Global Payments maintaining large technical account management teams in the state. The most sought-after specialties are cloud infrastructure, SaaS platforms, and data analytics client services. Find a role that fits below and apply directly.
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Showing 5 of 6+ Technical Account Manager jobs
Description
Imagine catching criminals before they strike - that’s exactly what Napier’s AI-powered platform does! By analysing transactions and customers in real time, Napier AI’s technology empowers financial institutions to spot suspicious activity, like money laundering, and stops it in its tracks.
What you'll be doing:
- Serve as the primary point of contact for clients, understanding their business goals, value drivers and Napier AI solutions.
- Engage with clients from project phase through to implementation and support, ensuring quick resolution of issues with minimal business impact.
- Collaborate with various teams to support product roadmap alignment, change management, and release processes.
- Facilitate technical discussions and strategic planning sessions with client IT departments.
- Analyse client data to identify trends and provide actionable insights that drive strategic value and ROI from Napier AI solutions.
- Ensure client teams are well-trained and equipped with the necessary resources to effectively use and manage Napier products. Provide continuous support and training as needed.
- Maintain a client-first mentality, constantly assessing and enhancing client satisfaction through strategic improvements and day-to-day support.
- Communicate confidently with senior-level managers and stakeholders within client organisations, tailoring messaging to the seniority of the audience.
- Develop clear, coherent remediation plans and present them in a way that is appropriate to the seniority of the audience.
- Navigate difficult conversations with clients in a supportive and professional manner.
- Apply a curious, analytical mindset to interrogate data and understand what is driving an issue.
- Review logs and correlate events to drill down to root cause, manipulating data as needed to restore service.
- Engage directly with customers with empathy, going beyond the technical detail to understand the business outcome the client is seeking.
- Collaborate with other departments across the company to deliver positive customer outcomes.
- Author knowledge base documentation for complex workarounds and solutions.
- Use your experience to help drive improvements to key operational processes.
Do you have what it takes:
Technical Skills:
- Basic familiarity with user-level Kubernetes, including connecting to clusters, retrieving logs, restarting pods is a plus but not essential.
- Good understanding of SQL queries, preferably against PostgreSQL databases.
- Experience running queries against Elastic Search.
- Experience with Python scripting, mainly reviewing and modifying existing scripts that are returning errors.
- Solid understanding of the HTTP protocol, including request/response headers, response codes, authentication types, performing manual queries with Postman (or similar), REST and webhooks.
- Experience with Apache NiFi a big plus, specifically modifying and troubleshooting workflows.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong communication and interpersonal skills to engage with clients and internal teams.
- Ability to understand and articulate client needs, goals, and pain points.
- Proactive problem-solving and risk management capabilities.
- Excellent organizational skills to manage multiple client reviews and requests.
- Experience in analyzing client data to identify trends and provide actionable insights.
- Ability to produce and present detailed reports and strategic recommendations.
- Proficiency in using analytics tools and software.
- Capability to develop and deliver training sessions and workshops.
- Experience in creating and sharing documentation, guides, and best practices.
- Commitment to continuous learning and improvement for yourself and client teams.
- Ability to conduct regular check-ins and review meetings with client teams.
- Act as a primary point of contact for inquiries and escalations.
- Strong relationship-building skills to enhance client satisfaction and ensure maximum value from Napier AI’s solutions.
- Provide strategic recommendations aligned with client business goals.
- Assist in planning and implementing new technologies.
- Offer insights into industry trends and best practices to keep clients ahead.
Why join us at Napier?
- Work at the forefront of AI-powered financial crime prevention, partnering directly with leading banks and financial institutions.
- Gain deep technical exposure across the full client lifecycle, from implementation through to ongoing support and strategic advisory.
- Collaborate with a fast-growing, innovation-led team solving real problems in AML and compliance technology.
- Be part of a company scaling globally, with the autonomy to shape client relationships and drive measurable impact.
About Napier AI
But tech is only half the story. Our intelligent approach is applied to underpin your policy, process and procedure, so you can focus on specific outcomes. The Napier platform is fast, scalable and easily configurable, as well as user-friendly. It rapidly strengthens your AML defences and trade compliance capabilities, while meeting your company’s compliance obligations and challenges in any sector.
Description
Imagine catching criminals before they strike - that’s exactly what Napier’s AI-powered platform does! By analysing transactions and customers in real time, Napier AI’s technology empowers financial institutions to spot suspicious activity, like money laundering, and stops it in its tracks.
What you'll be doing:
- Serve as the primary point of contact for clients, understanding their business goals, value drivers and Napier AI solutions.
- Engage with clients from project phase through to implementation and support, ensuring quick resolution of issues with minimal business impact.
- Collaborate with various teams to support product roadmap alignment, change management, and release processes.
- Facilitate technical discussions and strategic planning sessions with client IT departments.
- Analyse client data to identify trends and provide actionable insights that drive strategic value and ROI from Napier AI solutions.
- Ensure client teams are well-trained and equipped with the necessary resources to effectively use and manage Napier products. Provide continuous support and training as needed.
- Maintain a client-first mentality, constantly assessing and enhancing client satisfaction through strategic improvements and day-to-day support.
- Communicate confidently with senior-level managers and stakeholders within client organisations, tailoring messaging to the seniority of the audience.
- Develop clear, coherent remediation plans and present them in a way that is appropriate to the seniority of the audience.
- Navigate difficult conversations with clients in a supportive and professional manner.
- Apply a curious, analytical mindset to interrogate data and understand what is driving an issue.
- Review logs and correlate events to drill down to root cause, manipulating data as needed to restore service.
- Engage directly with customers with empathy, going beyond the technical detail to understand the business outcome the client is seeking.
- Collaborate with other departments across the company to deliver positive customer outcomes.
- Author knowledge base documentation for complex workarounds and solutions.
- Use your experience to help drive improvements to key operational processes.
Do you have what it takes:
Technical Skills:
- Basic familiarity with user-level Kubernetes, including connecting to clusters, retrieving logs, restarting pods is a plus but not essential.
- Good understanding of SQL queries, preferably against PostgreSQL databases.
- Experience running queries against Elastic Search.
- Experience with Python scripting, mainly reviewing and modifying existing scripts that are returning errors.
- Solid understanding of the HTTP protocol, including request/response headers, response codes, authentication types, performing manual queries with Postman (or similar), REST and webhooks.
- Experience with Apache NiFi a big plus, specifically modifying and troubleshooting workflows.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong communication and interpersonal skills to engage with clients and internal teams.
- Ability to understand and articulate client needs, goals, and pain points.
- Proactive problem-solving and risk management capabilities.
- Excellent organizational skills to manage multiple client reviews and requests.
- Experience in analyzing client data to identify trends and provide actionable insights.
- Ability to produce and present detailed reports and strategic recommendations.
- Proficiency in using analytics tools and software.
- Capability to develop and deliver training sessions and workshops.
- Experience in creating and sharing documentation, guides, and best practices.
- Commitment to continuous learning and improvement for yourself and client teams.
- Ability to conduct regular check-ins and review meetings with client teams.
- Act as a primary point of contact for inquiries and escalations.
- Strong relationship-building skills to enhance client satisfaction and ensure maximum value from Napier AI’s solutions.
- Provide strategic recommendations aligned with client business goals.
- Assist in planning and implementing new technologies.
- Offer insights into industry trends and best practices to keep clients ahead.
Why join us at Napier?
- Work at the forefront of AI-powered financial crime prevention, partnering directly with leading banks and financial institutions.
- Gain deep technical exposure across the full client lifecycle, from implementation through to ongoing support and strategic advisory.
- Collaborate with a fast-growing, innovation-led team solving real problems in AML and compliance technology.
- Be part of a company scaling globally, with the autonomy to shape client relationships and drive measurable impact.
About Napier AI
But tech is only half the story. Our intelligent approach is applied to underpin your policy, process and procedure, so you can focus on specific outcomes. The Napier platform is fast, scalable and easily configurable, as well as user-friendly. It rapidly strengthens your AML defences and trade compliance capabilities, while meeting your company’s compliance obligations and challenges in any sector.
See All 6 Technical Account Manager Jobs in Georgia
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Find JobsTechnical Account Manager Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Technical Account Manager Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Georgia Employers Look For
The qualifications that appear most often in technical account manager jobs across Georgia.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience in a client-facing technical or account management role
- Proficiency with CRM platforms such as Salesforce or HubSpot for pipeline and account tracking
- Demonstrated ability to translate complex technical concepts for non-technical business stakeholders
- Experience with cloud platforms, SaaS products, or enterprise software implementation and support
- Strong presentation and communication skills for executive-level client engagement and QBRs
Technical Account Manager Jobs in Georgia: Frequently Asked Questions
How do you become a technical account manager in Georgia?
Most technical account manager roles in Georgia require a bachelor's degree in computer science, information systems, or engineering paired with client-facing experience in a technical field. Georgia does not issue a state license for this role, so hiring decisions focus on demonstrated technical depth and account management skills. Many candidates enter through technical support or solutions engineering positions at Atlanta-area technology companies before moving into a dedicated account management track.
How much do technical account managers make in Georgia?
Technical account managers in Georgia earn a median of about $98,840 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $72,580 for the lowest 10% to over $159,760 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical account managers in Georgia?
Employers hiring technical account managers in Georgia right now include Napier AI, Nexus One, and AI Digital, based on current listings on Migrate Mate as of August 2026. Georgia's large concentration of financial technology, logistics software, and enterprise IT firms means demand is particularly steady in and around the Atlanta metro corridor.
Which Georgia cities have the most technical account manager jobs?
Atlanta have the most technical account manager openings in Georgia. Atlanta anchors demand as the state's primary technology and corporate headquarters hub, while Alpharetta's dense cluster of fintech and cybersecurity firms and Savannah's growing logistics technology sector generate consistent openings outside the immediate metro core.
Are there remote technical account manager jobs in Georgia?
Yes, and more than most fields. Technical account management is a desk-based, communication-driven role that transfers well to remote and hybrid arrangements. About 100% of technical account manager openings tied to Georgia are remote or hybrid as of August 2026, reflecting the role's dependence on video calls, CRM tools, and cloud platforms rather than on-site presence. Client onboarding and executive business reviews are the portions most likely to require occasional in-person attendance.
How can I get hired as a technical account manager in Georgia with little or no experience?
The most realistic entry path is through a technical support or customer success associate role at one of Atlanta's many SaaS or managed services companies, where you build the product knowledge and client communication skills hiring managers look for. Cox Business, NCR Voyix, and Global Payments are among the Georgia employers that hire at the associate level and promote internally into account management. Earning a cloud certification such as AWS Certified Cloud Practitioner strengthens early-career applications considerably.
Where can I find and apply to technical account manager jobs in Georgia?
You can find and apply to technical account manager jobs in Georgia on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location and apply directly.
See All 6 Technical Account Manager Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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