Technical Account Manager Jobs in North Carolina
Technical Account Manager jobs in North Carolina are in strong and consistent demand, with the highest concentration in enterprise software, cloud infrastructure, cybersecurity, and financial technology, at levels from entry-level to senior and principal. Charlotte, Raleigh, and the Research Triangle are the primary hiring centers, where established employers like Red Hat, Lenovo, and Cisco maintain significant North Carolina operations and hire technical account managers on a recurring basis. The most sought-after specialties in the state include SaaS platform support, networking solutions, and data analytics partnerships. Find a role that fits below and apply directly.
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Showing 5 of 6+ Technical Account Manager jobs
At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.
Success profile
Ready to be an engineer at NetApp? Explore the traits that can help you thrive.
- Analytical
- Adaptable
- Communicator
- Detail-oriented
- Quick-thinking
- Problem solver
Responsibilities
Morrisville, North Carolina, United States Job category: Engineering Job ID: 136073-en_USOwn Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Job Summary
The Technical Program Management Office (TPMO) in NetApp’s Cloud Storage Services (CSS) business unit leads the programs behind first-party, fully managed cloud storage services delivered across major cloud providers. If you are energized by owning complex, high-impact hardware and infrastructure programs end to end, partnering across engineering and operations organizations, and turning ambiguous demand signals into executable supply and lifecycle plans, this role is for you.
As a Senior Technical Program Manager, you will contribute to end-to-end strategic capacity planning and infrastructure lifecycle programs for NetApp's CSS portfolio. These programs include capacity forecast and planning cadence that translates customer demand, regional growth into a hardware supply plan; hardware build-out, refresh, and decommissioning programs; and coordinate cross-functional execution that turns those plans into deployed, optimized, and retired capacity on schedule.
This position reports to the Director, TPMO, Cloud Storage Services, and leads virtual cross-functional teams spanning Engineering, Hardware Engineering, Operations, Supply Chain, FP&A, and external cloud partner organizations. You will operate with significant autonomy, devise solutions from limited information, hold cross-functional owners accountable for committed dates, and surface early-warning signals that keep services ahead of demand.
Responsibilities
- Own hardware capacity planning and forecasting across regions and service offerings, including launches, expansions, refreshes, and decommissions.
- Drive quarterly and annual capacity planning and alignment across internal and external stakeholders; translate forecasts into annual funding plans, equipment procurement plans and hardware deployment schedules
- Run capacity governance cadence – steering meetings, KPIs, dashboards, risk registers, and escalations – with clear owners and outcomes. Identify structural risks, lead options analysis, and deliver executive updates on capacity health, plan vs. actual, and decisions required.
- Lead hardware lifecycle, and decommissioning programs from build-out through refresh, reclamation, and retirement.
- Partner with cloud providers, Product Management, Sales, Supply Chain and additional internal teams on demand forecasting, equipment prepositioning, service dependency readiness, and equipment supply commitments.
- Identify opportunities to repurpose, consolidate, migrate, or extend infrastructure assets to maximize return on investment while maintaining customer readiness targets. Drive programs that improve storage-fleet efficiency, improve environmental sustainability, and optimize capital investments.
- Contribute to CSS TPMO capacity-planning practices and champion NetApp’s Values in every partner interaction.
Job Requirements
- 10+ years of progressive technical program management, engineering program management, or infrastructure planning experience, including 3+ years leading hardware capacity planning, supply planning, data-center infrastructure, or hardware lifecycle programs at scale.
- Demonstrated end-to-end ownership of complex, cross-functional programs with material CapEx or infrastructure scope spanning multiple geographies and business functions. Ability to balance technical, operational, financial, and customer considerations when making infrastructure investment decisions.
- Solid technical fluency in storage hardware (controllers, SSD/HDD media, shelves, networking) and cloud infrastructure economics; able to reason for capacity, performance, cost, and supply chain lead times.
- Strong quantitative and modeling skills: comfortable building, stress-testing, and defending demand and capacity forecasts; fluent with BI / analytics tooling (Power BI, Tableau, SQL) and confident working with large datasets.
- Track record of influencing in a highly matrixed environment across Engineering, Operations, Supply Chain, Finance, and external partner organizations without direct authority.
- Proven ability to navigate ambiguity, devise solutions from limited information, and take a longer-term view; identify challenges and blockers ahead of time and provide alternate solutions under significant constraints.
- Experience partnering with cloud provider or large-scale infrastructure organizations on capacity, supply, deployment, or region-readiness programs strongly preferred.
- Excellent written and verbal communication; able to compress complex technical and financial tradeoffs into crisp executive narratives.
- Fluent in JIRA, Confluence, and Microsoft Office; experience with Agile delivery practices.
- Storage industry experience and PMP certification are a plus.
- Embodies NetApp’s Values and High Achievement Principles – Customer Trust, Get Stuff Done, and Build Belonging – with a consistent bias for outcomes, candor, and ownership.
Education
- Bachelor’s or Master’s degree in Computer Science, Engineering, Industrial Engineering, Operations Research, Supply Chain, or related technical discipline.
Compensation:
The target salary range for this position is 170,000 - 253,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.
At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.
Success profile
Ready to be an engineer at NetApp? Explore the traits that can help you thrive.
- Analytical
- Adaptable
- Communicator
- Detail-oriented
- Quick-thinking
- Problem solver
Responsibilities
Morrisville, North Carolina, United States Job category: Engineering Job ID: 136073-en_USOwn Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Job Summary
The Technical Program Management Office (TPMO) in NetApp’s Cloud Storage Services (CSS) business unit leads the programs behind first-party, fully managed cloud storage services delivered across major cloud providers. If you are energized by owning complex, high-impact hardware and infrastructure programs end to end, partnering across engineering and operations organizations, and turning ambiguous demand signals into executable supply and lifecycle plans, this role is for you.
As a Senior Technical Program Manager, you will contribute to end-to-end strategic capacity planning and infrastructure lifecycle programs for NetApp's CSS portfolio. These programs include capacity forecast and planning cadence that translates customer demand, regional growth into a hardware supply plan; hardware build-out, refresh, and decommissioning programs; and coordinate cross-functional execution that turns those plans into deployed, optimized, and retired capacity on schedule.
This position reports to the Director, TPMO, Cloud Storage Services, and leads virtual cross-functional teams spanning Engineering, Hardware Engineering, Operations, Supply Chain, FP&A, and external cloud partner organizations. You will operate with significant autonomy, devise solutions from limited information, hold cross-functional owners accountable for committed dates, and surface early-warning signals that keep services ahead of demand.
Responsibilities
- Own hardware capacity planning and forecasting across regions and service offerings, including launches, expansions, refreshes, and decommissions.
- Drive quarterly and annual capacity planning and alignment across internal and external stakeholders; translate forecasts into annual funding plans, equipment procurement plans and hardware deployment schedules
- Run capacity governance cadence – steering meetings, KPIs, dashboards, risk registers, and escalations – with clear owners and outcomes. Identify structural risks, lead options analysis, and deliver executive updates on capacity health, plan vs. actual, and decisions required.
- Lead hardware lifecycle, and decommissioning programs from build-out through refresh, reclamation, and retirement.
- Partner with cloud providers, Product Management, Sales, Supply Chain and additional internal teams on demand forecasting, equipment prepositioning, service dependency readiness, and equipment supply commitments.
- Identify opportunities to repurpose, consolidate, migrate, or extend infrastructure assets to maximize return on investment while maintaining customer readiness targets. Drive programs that improve storage-fleet efficiency, improve environmental sustainability, and optimize capital investments.
- Contribute to CSS TPMO capacity-planning practices and champion NetApp’s Values in every partner interaction.
Job Requirements
- 10+ years of progressive technical program management, engineering program management, or infrastructure planning experience, including 3+ years leading hardware capacity planning, supply planning, data-center infrastructure, or hardware lifecycle programs at scale.
- Demonstrated end-to-end ownership of complex, cross-functional programs with material CapEx or infrastructure scope spanning multiple geographies and business functions. Ability to balance technical, operational, financial, and customer considerations when making infrastructure investment decisions.
- Solid technical fluency in storage hardware (controllers, SSD/HDD media, shelves, networking) and cloud infrastructure economics; able to reason for capacity, performance, cost, and supply chain lead times.
- Strong quantitative and modeling skills: comfortable building, stress-testing, and defending demand and capacity forecasts; fluent with BI / analytics tooling (Power BI, Tableau, SQL) and confident working with large datasets.
- Track record of influencing in a highly matrixed environment across Engineering, Operations, Supply Chain, Finance, and external partner organizations without direct authority.
- Proven ability to navigate ambiguity, devise solutions from limited information, and take a longer-term view; identify challenges and blockers ahead of time and provide alternate solutions under significant constraints.
- Experience partnering with cloud provider or large-scale infrastructure organizations on capacity, supply, deployment, or region-readiness programs strongly preferred.
- Excellent written and verbal communication; able to compress complex technical and financial tradeoffs into crisp executive narratives.
- Fluent in JIRA, Confluence, and Microsoft Office; experience with Agile delivery practices.
- Storage industry experience and PMP certification are a plus.
- Embodies NetApp’s Values and High Achievement Principles – Customer Trust, Get Stuff Done, and Build Belonging – with a consistent bias for outcomes, candor, and ownership.
Education
- Bachelor’s or Master’s degree in Computer Science, Engineering, Industrial Engineering, Operations Research, Supply Chain, or related technical discipline.
Compensation:
The target salary range for this position is 170,000 - 253,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Our values
Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.
Benefits
Volunteer time off
40 hours of paid volunteer time each year.
Well-being
Employee Assistance Program, fitness, and mental health resources to help employees be their best.
Time away
Paid time off for vacation and to recharge.
See All 6 Technical Account Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find JobsTechnical Account Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Technical Account Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What North Carolina Employers Look For
The qualifications that appear most often in technical account manager jobs across North Carolina.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience in a customer-facing technical or solutions role
- Hands-on knowledge of enterprise software, cloud platforms, or networking infrastructure
- Demonstrated ability to manage multiple accounts and coordinate with internal engineering teams
- Strong written and verbal communication skills for both technical and executive audiences
- Familiarity with CRM tools such as Salesforce and ticketing systems used in enterprise environments
Technical Account Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a technical account manager in North Carolina?
Most technical account manager roles in North Carolina require a bachelor's degree in computer science, information systems, engineering, or a closely related field. There is no state-issued license for this role, so employers focus on relevant technical experience and certifications. Vendor credentials from Cisco, AWS, Microsoft Azure, or Salesforce carry real weight with North Carolina employers, particularly in the Research Triangle and Charlotte markets where enterprise technology clients are concentrated.
How much do technical account managers make in North Carolina?
Technical account managers in North Carolina earn a median of about $121,530 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $73,070 for the lowest 10% to over $216,580 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical account managers in North Carolina?
Employers hiring technical account managers in North Carolina right now include NetApp, Kerry, and Red Hat, based on current listings on Migrate Mate as of August 2026. North Carolina's technology and financial services sectors drive consistent demand, particularly from companies with large enterprise client bases in the Charlotte and Raleigh-Durham areas.
Which North Carolina cities have the most technical account manager jobs?
North Carolina, Raleigh, and Morrisville have the most technical account manager openings in North Carolina. Charlotte leads because of its concentration of major financial institutions and enterprise software vendors, while Raleigh and Durham benefit from the Research Triangle's dense cluster of technology companies, life sciences firms, and university-affiliated commercial partners that all rely heavily on dedicated technical account management.
Are there remote technical account manager jobs in North Carolina?
Yes, and more than most fields. Technical account management is a desk-and-digital role, making it well suited to remote or hybrid arrangements. About 100% of technical account manager openings tied to North Carolina are remote or hybrid as of August 2026, reflecting how common distributed work has become in enterprise software and cloud services. Client-facing responsibilities like onboarding, business reviews, and escalation calls are the portions most commonly handled fully remotely.
How can I get hired as a technical account manager in North Carolina with little or no experience?
The most realistic entry path is moving from a technical support, helpdesk, or solutions engineer associate role into a junior technical account manager position. Large North Carolina employers in the Research Triangle, including technology firms based in Raleigh and Cary, frequently post associate-level customer success or technical support roles that serve as a pipeline for account management. Building a vendor certification in AWS, Microsoft Azure, or Salesforce and gaining documented experience managing client relationships, even in a support context, gives candidates a clear edge during hiring.
Where can I find and apply to technical account manager jobs in North Carolina?
You can find and apply to technical account manager jobs in North Carolina on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and apply directly to the ones that match.
See All 6 Technical Account Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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