Technical Account Manager Jobs in North Carolina
Technical Account Manager jobs in North Carolina are in strong and consistent demand, with the highest concentration in enterprise software, cloud infrastructure, cybersecurity, and financial technology, at levels from entry-level to senior and principal. Charlotte, Raleigh, and the Research Triangle are the primary hiring centers, where established employers like Red Hat, Lenovo, and Cisco maintain significant North Carolina operations and hire technical account managers on a recurring basis. The most sought-after specialties in the state include SaaS platform support, networking solutions, and data analytics partnerships. Find a role that fits below and apply directly.
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Showing 5 of 8+ Technical Account Manager jobs
About the Role:
Are you passionate about learning new technology and building strong client relationships? We’re looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients get the most value from Yardi’s property management software solutions.
In this role, you’ll combine your technical aptitude and communication skills to support clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
You’ll build expertise in how Yardi’s software supports every stage of the renter journey and equips property managers with the tools for financial reporting, leasing, maintenance, and more. As part of a collaborative team, you’ll work closely with clients and internal departments to deliver high-quality, solution-focused support. If you're a quick learner who enjoys exploring technology and making a positive impact for clients, we’d love to hear from you.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
#LI-Hybrid
Raleigh, NC
About the Role:
Are you passionate about learning new technology and building strong client relationships? We’re looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients get the most value from Yardi’s property management software solutions.
In this role, you’ll combine your technical aptitude and communication skills to support clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
You’ll build expertise in how Yardi’s software supports every stage of the renter journey and equips property managers with the tools for financial reporting, leasing, maintenance, and more. As part of a collaborative team, you’ll work closely with clients and internal departments to deliver high-quality, solution-focused support. If you're a quick learner who enjoys exploring technology and making a positive impact for clients, we’d love to hear from you.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
#LI-Hybrid
Raleigh, NC
See All 8 Technical Account Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find JobsTechnical Account Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Technical Account Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What North Carolina Employers Look For
The qualifications that appear most often in technical account manager jobs across North Carolina.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience in a customer-facing technical or solutions role
- Hands-on knowledge of enterprise software, cloud platforms, or networking infrastructure
- Demonstrated ability to manage multiple accounts and coordinate with internal engineering teams
- Strong written and verbal communication skills for both technical and executive audiences
- Familiarity with CRM tools such as Salesforce and ticketing systems used in enterprise environments
Technical Account Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a technical account manager in North Carolina?
Most technical account manager roles in North Carolina require a bachelor's degree in computer science, information systems, engineering, or a closely related field. There is no state-issued license for this role, so employers focus on relevant technical experience and certifications. Vendor credentials from Cisco, AWS, Microsoft Azure, or Salesforce carry real weight with North Carolina employers, particularly in the Research Triangle and Charlotte markets where enterprise technology clients are concentrated.
How much do technical account managers make in North Carolina?
Technical account managers in North Carolina earn a median of about $121,530 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $73,070 for the lowest 10% to over $216,580 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical account managers in North Carolina?
Employers hiring technical account managers in North Carolina right now include Qualys, Red Hat, and Luxer One, based on current listings on Migrate Mate as of October 2026. North Carolina's technology and financial services sectors drive consistent demand, particularly from companies with large enterprise client bases in the Charlotte and Raleigh-Durham areas.
Which North Carolina cities have the most technical account manager jobs?
Raleigh, Charlotte, and North Carolina have the most technical account manager openings in North Carolina. Charlotte leads because of its concentration of major financial institutions and enterprise software vendors, while Raleigh and Durham benefit from the Research Triangle's dense cluster of technology companies, life sciences firms, and university-affiliated commercial partners that all rely heavily on dedicated technical account management.
Are there remote technical account manager jobs in North Carolina?
Yes, and more than most fields. Technical account management is a desk-and-digital role, making it well suited to remote or hybrid arrangements. About 100% of technical account manager openings tied to North Carolina are remote or hybrid as of October 2026, reflecting how common distributed work has become in enterprise software and cloud services. Client-facing responsibilities like onboarding, business reviews, and escalation calls are the portions most commonly handled fully remotely.
How can I get hired as a technical account manager in North Carolina with little or no experience?
The most realistic entry path is moving from a technical support, helpdesk, or solutions engineer associate role into a junior technical account manager position. Large North Carolina employers in the Research Triangle, including technology firms based in Raleigh and Cary, frequently post associate-level customer success or technical support roles that serve as a pipeline for account management. Building a vendor certification in AWS, Microsoft Azure, or Salesforce and gaining documented experience managing client relationships, even in a support context, gives candidates a clear edge during hiring.
Where can I find and apply to technical account manager jobs in North Carolina?
You can find and apply to technical account manager jobs in North Carolina on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and apply directly to the ones that match.
See All 8 Technical Account Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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