Technical Account Manager Jobs in Florida

Position Summary

Under the oversight of the Director, Electrical Technical Operations, this role provides senior leadership focus on electrical technical operations and entertainment technical Operations.

Responsibilities

• Responsible for the operations and planning for all electrical systems, such as:
• Power generation plant
• Main Switchboards
• High/Low Voltage systems
• Propulsion plant, including azipods
• Navigation Systems
• Automation systems
• UPS (Uninterrupted Power Supply) systems
• Shipboard Network
• Radio, Telecoms and Satcoms
• Serve as a resource for dry dock, wet dock and other planned maintenance efforts and lead projects as appropriate.
• Oversee Marine and Technical Machinery automation and control systems including cyber security and implementation of applicable rules and standards.
• Responsible for the repairs and maintenance of all ships’ electrical systems and Entertainment Technical Systems. In coordination with the Executive Director Technical Operations & Director, Electrical Technical Operations to verify and coordinate (well within the time frame) from flag state, class association, or other government bodies any change to the construction or equipment onboard.
• Manage the maintenance of Disney Cruise Line Electrical technical standards and operating procedures and manage the oversight of proper documentation in company-approved maintenance systems.
• Uphold safety management responsibilities in the Safety Management System (SMS) and assist in implementation of SMS policies and procedures relative to areas of responsibilities.
• Verify operating procedures pertaining to operating practices. See that applicable regulations, class, and company policy and complied with.
• Serve as a liaison with USCG, where applicable.
• Oversee all Show Quality Standards (SQS) for electrical system and entertainment technical related issues.
• Support ships’ Chief Electrical Engineers on electrical maintenance.
• Oversee inspection and advisement of passenger comfort, guest services, entertainment and communication systems.
• Give recommendations to the fleet training manager regarding education and training of ship electrical engineers.
• Verify the implementation of solutions in the Marine Electrical area of responsibility.
• Function as a senior leader representing electrical operations in the Disney Cruise Line Safety Committee.
• SMS responsibility for upholding the general safety management responsibilities specified in SMS within areas under their control.

Required Experience

• 10+ years of progressive experience in cruise industry environments, with responsibility for electrical engineering systems, vessel operations, maintenance, and technical project execution

• Demonstrated leadership experience managing technical teams, contractors, and vendor partners while overseeing complex electrical engineering programs, maintenance initiatives, dry docks, refits, refurbishments, and capital projects
• Experience overseeing the operation, maintenance, repair, and lifecycle management of complex electrical systems, including:
  • Power generation and distribution
  • High and low voltage systems
  • Main switchboards
  • Electric propulsion systems (including Azipods or equivalent)
  • Automation and machinery control systems
  • UPS systems
  • Shipboard networks and communications infrastructure
• Experience managing dry dock, wet dock, refit, refurbishment, or major capital project execution programs.
• Experience developing, managing, and reporting on engineering project budgets and forecasts.
• Demonstrated experience ensuring compliance with regulatory, safety, environmental, and classification society requirements.

Knowledge, Skills & Abilities

• Strong knowledge of marine electrical engineering principles, electrical distribution systems, automation systems, and control systems.

• Working knowledge of international maritime regulations, classification standards, and industry requirements governing marine electrical and technical operations
• Knowledge of electrical safety practices and safe use of electricity in hazardous or potentially explosive environments.
• Strong project, financial, and vendor management skills with the ability to balance operational priorities across multiple complex initiatives
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across shipboard and shoreside leadership teams.

Required Education

• Bachelor's degree in Electrical Engineering, Marine Engineering, Electrical Engineering Technology, or related engineering discipline.
• Professional maritime certification such as IMO STCW Electro-Technical Officer (ETO), Electro-Technical Engineer (ETE), Chief Electrician, or equivalent marine electrical qualification may be considered in lieu of some educational requirements

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The hiring range for this position in Celebration, FL is $145,900.00-$195,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.