Technical Account Manager Jobs in Texas
Technical Account Manager jobs in Texas are among the most active in the country, concentrated in enterprise software, cloud infrastructure, cybersecurity, and managed services, with demand running from associate-level through senior strategic roles. Austin, Dallas, and Houston drive the bulk of hiring, anchored by employers like Dell Technologies, IBM, and Salesforce, which maintain significant Texas operations and hire technical account managers on an ongoing basis. The most in-demand specialties are cloud platform management, SaaS implementation support, and enterprise networking solutions. Find a role that fits below and apply directly.
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Showing 5 of 36+ Technical Account Manager jobs
About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
About the Role
We are looking for a customer-obsessed Technical Account Manager (TAM) to serve as the primary technical advisor for our strategic enterprise customers. The TAM bridges the gap between business and technology, ensuring customers successfully adopt our platform, resolve technical challenges quickly, and maximize the value of their investment.
This role requires strong technical aptitude, excellent communication skills, and the ability to collaborate across Product, Engineering, Support, Customer Success, and Implementation teams.
Responsibilities
Customer Technical Leadership
- Serve as the trusted technical advisor for assigned enterprise customers.
- Build deep knowledge of each customer's architecture, integrations, and business objectives.
- Lead technical discussions, architecture reviews, and solution planning sessions.
- Provide proactive guidance on platform capabilities, best practices, and scalability.
Technical Issue Management
- Own the coordination and communication of complex technical issues.
- Drive root cause analysis (RCA) and ensure timely resolution of customer-impacting issues.
- Partner with Engineering, Product, and Support to prioritize critical customer needs.
- Keep customers informed with clear, timely, and executive-friendly updates.
Product Adoption
- Identify opportunities to improve customer adoption and platform utilization.
- Recommend product configurations and optimization strategies.
- Educate customers on new features, APIs, integrations, and technical capabilities.
Integrations & APIs
- Support customers implementing APIs, SSO, webhooks, CRM integrations, and third- party platforms.
- Review customer integration designs and recommend best practices.
- Troubleshoot technical implementation challenges alongside Implementation and Support teams.
Cross-Functional Collaboration
- Act as the technical voice of the customer internally.
- Collaborate with Product Management on feature requests and roadmap discussions.
- Partner with Customer Success Managers to reduce technical risk and improve customer health.
- Assist Sales and Solution Engineering with technical escalations for strategic opportunities when needed.
Operational Excellence
- Monitor customer technical health and identify risks before they become escalations.
- Maintain documentation of customer environments and technical configurations.
- Drive continuous improvement through recurring issue analysis and process enhancements.
Required
- 5+ years in Technical Account Management, Solutions Engineering, Technical Support, Customer Success Engineering, or similar customer-facing technical role.
- Experience supporting enterprise SaaS customers.
- Strong understanding of REST APIs, JSON, OAuth, webhooks, and system integrations.
- Experience troubleshooting integrations and API issues.
- Excellent communication and executive presentation skills.
- Strong project management and stakeholder management abilities.
- Ability to manage multiple complex customer engagements simultaneously.
Preferred
- Experience with CRM platforms (Salesforce, HubSpot, Microsoft Dynamics).
- Experience with cloud platforms and SaaS architectures.
- Familiarity with reputation management, marketing technology, or customer experience platforms.
- SQL or basic scripting knowledge.
- Experience working with Engineering and Product organizations.
Success Metrics
- Customer technical health score
- Time to resolution for technical escalations
- Enterprise customer satisfaction (CSAT)
- Technical adoption of key platform capabilities
- Reduction in recurring technical issues
- Customer retention and renewal support
- Executive stakeholder satisfaction
Key Competencies
- Technical problem solving
- Customer advocacy
- Executive communication
- Cross-functional collaboration
- Project management
- Systems thinking
- Ownership and accountability
- Analytical mindset
Why You'll Join Us:
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.
Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
About the Role
We are looking for a customer-obsessed Technical Account Manager (TAM) to serve as the primary technical advisor for our strategic enterprise customers. The TAM bridges the gap between business and technology, ensuring customers successfully adopt our platform, resolve technical challenges quickly, and maximize the value of their investment.
This role requires strong technical aptitude, excellent communication skills, and the ability to collaborate across Product, Engineering, Support, Customer Success, and Implementation teams.
Responsibilities
Customer Technical Leadership
- Serve as the trusted technical advisor for assigned enterprise customers.
- Build deep knowledge of each customer's architecture, integrations, and business objectives.
- Lead technical discussions, architecture reviews, and solution planning sessions.
- Provide proactive guidance on platform capabilities, best practices, and scalability.
Technical Issue Management
- Own the coordination and communication of complex technical issues.
- Drive root cause analysis (RCA) and ensure timely resolution of customer-impacting issues.
- Partner with Engineering, Product, and Support to prioritize critical customer needs.
- Keep customers informed with clear, timely, and executive-friendly updates.
Product Adoption
- Identify opportunities to improve customer adoption and platform utilization.
- Recommend product configurations and optimization strategies.
- Educate customers on new features, APIs, integrations, and technical capabilities.
Integrations & APIs
- Support customers implementing APIs, SSO, webhooks, CRM integrations, and third- party platforms.
- Review customer integration designs and recommend best practices.
- Troubleshoot technical implementation challenges alongside Implementation and Support teams.
Cross-Functional Collaboration
- Act as the technical voice of the customer internally.
- Collaborate with Product Management on feature requests and roadmap discussions.
- Partner with Customer Success Managers to reduce technical risk and improve customer health.
- Assist Sales and Solution Engineering with technical escalations for strategic opportunities when needed.
Operational Excellence
- Monitor customer technical health and identify risks before they become escalations.
- Maintain documentation of customer environments and technical configurations.
- Drive continuous improvement through recurring issue analysis and process enhancements.
Required
- 5+ years in Technical Account Management, Solutions Engineering, Technical Support, Customer Success Engineering, or similar customer-facing technical role.
- Experience supporting enterprise SaaS customers.
- Strong understanding of REST APIs, JSON, OAuth, webhooks, and system integrations.
- Experience troubleshooting integrations and API issues.
- Excellent communication and executive presentation skills.
- Strong project management and stakeholder management abilities.
- Ability to manage multiple complex customer engagements simultaneously.
Preferred
- Experience with CRM platforms (Salesforce, HubSpot, Microsoft Dynamics).
- Experience with cloud platforms and SaaS architectures.
- Familiarity with reputation management, marketing technology, or customer experience platforms.
- SQL or basic scripting knowledge.
- Experience working with Engineering and Product organizations.
Success Metrics
- Customer technical health score
- Time to resolution for technical escalations
- Enterprise customer satisfaction (CSAT)
- Technical adoption of key platform capabilities
- Reduction in recurring technical issues
- Customer retention and renewal support
- Executive stakeholder satisfaction
Key Competencies
- Technical problem solving
- Customer advocacy
- Executive communication
- Cross-functional collaboration
- Project management
- Systems thinking
- Ownership and accountability
- Analytical mindset
Why You'll Join Us:
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.
Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
See All 36 Technical Account Manager Jobs in Texas
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Find JobsTechnical Account Manager Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Technical Account Manager Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Energy
- Manufacturing
- Electronics & Hardware
What Texas Employers Look For
The qualifications that appear most often in technical account manager jobs across Texas.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience in a customer-facing technical or solutions engineering role
- Hands-on knowledge of cloud platforms such as AWS, Azure, or Google Cloud
- Demonstrated ability to manage enterprise accounts and coordinate cross-functional technical teams
- Strong communication skills translating complex technical concepts for non-technical stakeholders
- Familiarity with CRM tools such as Salesforce and ticketing systems such as ServiceNow or Jira
Technical Account Manager Jobs in Texas: Frequently Asked Questions
How do you become a technical account manager in Texas?
Most technical account manager roles in Texas require a bachelor's degree in a technical field such as computer science, engineering, or information systems, combined with hands-on experience in technical support, solutions engineering, or IT consulting. Texas does not require a state-issued license for this role. Employers typically promote from technical support or pre-sales engineering positions, and candidates who hold vendor certifications from Microsoft, AWS, or Cisco consistently stand out in the Texas market.
How much do technical account managers make in Texas?
Technical account managers in Texas earn a median of about $130,610 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $78,730 for the lowest 10% to over $201,850 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical account managers in Texas?
Employers hiring technical account managers in Texas right now include Puffer Sweiven, Molex, and Google, based on current listings on Migrate Mate as of August 2026. Texas's concentration of Fortune 500 headquarters and major technology campuses in the Austin-to-Dallas corridor means enterprise software and managed services companies post consistently throughout the year.
Which Texas cities have the most technical account manager jobs?
Austin, Houston, and Dallas have the most technical account manager openings in Texas. Austin's dense cluster of enterprise software and cloud companies drives a large share of postings, while Dallas benefits from its headquarters economy and financial services sector, and Houston's energy and industrial technology firms generate steady demand for technical account managers supporting complex enterprise environments.
Are there remote technical account manager jobs in Texas?
Yes, and more than most fields. Technical account management is largely relationship-driven and platform-based, making it well-suited to remote and hybrid arrangements. About 53% of technical account manager openings tied to Texas are remote or hybrid as of August 2026, which is above average for professional roles. The most fully remote positions tend to be with SaaS and cloud platform companies that serve national or global enterprise clients.
How can I get hired as a technical account manager in Texas with little or no experience?
The most realistic entry path is through a technical support or customer success associate role at a mid-size or enterprise technology company in Austin or Dallas, then moving into a junior technical account manager position within one to two years. Dell Technologies, IBM, and several Austin-based SaaS firms run structured associate and rotational programs for recent graduates. Earning a vendor certification from AWS, Microsoft, or Cisco before applying gives candidates a measurable edge over others at the same experience level.
Where can I find and apply to technical account manager jobs in Texas?
You can find and apply to technical account manager jobs in Texas on Migrate Mate, which lists current Texas openings across industries and experience levels. Find roles that fit your background and apply directly to the ones that match.
See All 36 Technical Account Manager Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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