Customer Engineer Jobs in Wisconsin
Customer Engineer jobs in Wisconsin concentrate in enterprise technology, industrial automation, and manufacturing systems support, with demand at every level from field technician to senior solutions engineer. Milwaukee, Madison, and Green Bay are the primary hiring metros, anchored by employers like Rockwell Automation, Fiserv, and Johnson Controls, which maintain significant Wisconsin operations and consistently recruit customer engineers. Cloud infrastructure, industrial IoT, and enterprise software integration are the specialties drawing the most consistent interest from Wisconsin hiring teams. See the openings below and apply to the ones that match your experience.
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Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
What We Offer
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
Competitive compensation and benefits
Work-life flexibility
Recognition and rewards
Development and career opportunities
A safe and inclusive workplace
Why You Will Love this Job
The Senior Project Engineer of Reliability & Customer Quality to serve as a support technical leader focused on improving product reliability, enhancing customer experience, and driving warranty performance across both existing products and New Product Development (NPD).
This role combines deep technical expertise with strategic influence , leading complex problem-solving initiatives, mentoring engineering talent, and partnering cross-functionally to proactively identify and mitigate reliability risks. You will play a critical role in assisting with reducing the Cost of Poor Quality (COPQ), ensuring successful product launches, and driving continuous improvement across the organization.
This opportunity is ideal for an experienced engineer who thrives in a high-impact role, enjoys solving complex challenges, and can influence outcomes across teams without direct authority.
- Work mode: Onsite-Monday-Friday
- Location: N7650 County Rd LS, Sheboygan, WI, 53083
- Relocation assistance available
Key Responsibilities
Reliability Engineering & Customer Quality Leadership
- Co-lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
- Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
- Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
- Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
- Act as a support technical escalation point for complex reliability and customer quality concerns
- Monitor early field performance of new products and lead containment and corrective actions as needed
Structured Problem Solving
- Co-lead and facilitate advanced problem-solving efforts using methodologies such as 8D, DMAIC, and 5-Whys
- Drive reduction of internal and external failure costs through root cause analysis and sustainable corrective actions
- Ensure disciplined execution of preventive and corrective measures across design, manufacturing, and supplier-related issues
Data Analysis & Reliability Methods
- Analyze warranty, field, and test data to identify trends, prioritize actions, and quantify business impact
- Apply statistical tools such as Pareto analysis, Weibull analysis, and reliability modeling
- Support development of reliability targets, warranty projections, and product validation readiness
Product Development & Design Support
- Influence design reviews, including DFMEA, robustness, serviceability, and safety considerations
- Develop and execute reliability test plans aligned with real-world operating conditions and risk profiles
- Ensure closure of all reliability and customer quality issues prior to production release
Continuous Improvement & Standardization
- Drive enhancements to reliability engineering processes, tools, and standard work
- Support development and deployment of best practices and standard operating procedures
- Act as a champion for quality and continuous improvement across the organization
Requirements:
- Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related) from an ABET-accredited institution
- 5-7 years of experience in Reliability, Quality, Design, or Manufacturing Engineering
- 2–5 years of direct experience in reliability or customer quality within industrial, automotive, engine, generator, or heavy equipment environments
Technical Expertise preferred:
- knowledge of structured problem-solving methodologies ( 8D, DMAIC, 5-Whys )
- Experience with reliability engineering principles, test planning, and data analysis
- Background in warranty analysis and field failure investigation
Additional Skills:
- Strong communication and presentation skills, with the ability to influence stakeholders at all levels
- Proficiency with Microsoft Office tools (Excel, PowerPoint, Power BI)
The Salary range for this position is $89,800.00-$114,100.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
About Us
Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are .
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
What We Offer
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
Competitive compensation and benefits
Work-life flexibility
Recognition and rewards
Development and career opportunities
A safe and inclusive workplace
Why You Will Love this Job
The Senior Project Engineer of Reliability & Customer Quality to serve as a support technical leader focused on improving product reliability, enhancing customer experience, and driving warranty performance across both existing products and New Product Development (NPD).
This role combines deep technical expertise with strategic influence , leading complex problem-solving initiatives, mentoring engineering talent, and partnering cross-functionally to proactively identify and mitigate reliability risks. You will play a critical role in assisting with reducing the Cost of Poor Quality (COPQ), ensuring successful product launches, and driving continuous improvement across the organization.
This opportunity is ideal for an experienced engineer who thrives in a high-impact role, enjoys solving complex challenges, and can influence outcomes across teams without direct authority.
- Work mode: Onsite-Monday-Friday
- Location: N7650 County Rd LS, Sheboygan, WI, 53083
- Relocation assistance available
Key Responsibilities
Reliability Engineering & Customer Quality Leadership
- Co-lead high-impact reliability improvement initiatives addressing field, warranty, and customer issues
- Serve as a key contributor within the NPD process, ensuring reliability requirements are defined, validated, and achieved prior to product release
- Partner with Product Development teams to identify Critical-to-Quality (CTQ) characteristics and develop robust validation plans
- Drive reliability growth strategies, including risk identification and mitigation for new technologies and designs
- Act as a support technical escalation point for complex reliability and customer quality concerns
- Monitor early field performance of new products and lead containment and corrective actions as needed
Structured Problem Solving
- Co-lead and facilitate advanced problem-solving efforts using methodologies such as 8D, DMAIC, and 5-Whys
- Drive reduction of internal and external failure costs through root cause analysis and sustainable corrective actions
- Ensure disciplined execution of preventive and corrective measures across design, manufacturing, and supplier-related issues
Data Analysis & Reliability Methods
- Analyze warranty, field, and test data to identify trends, prioritize actions, and quantify business impact
- Apply statistical tools such as Pareto analysis, Weibull analysis, and reliability modeling
- Support development of reliability targets, warranty projections, and product validation readiness
Product Development & Design Support
- Influence design reviews, including DFMEA, robustness, serviceability, and safety considerations
- Develop and execute reliability test plans aligned with real-world operating conditions and risk profiles
- Ensure closure of all reliability and customer quality issues prior to production release
Continuous Improvement & Standardization
- Drive enhancements to reliability engineering processes, tools, and standard work
- Support development and deployment of best practices and standard operating procedures
- Act as a champion for quality and continuous improvement across the organization
Requirements:
- Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related) from an ABET-accredited institution
- 5-7 years of experience in Reliability, Quality, Design, or Manufacturing Engineering
- 2–5 years of direct experience in reliability or customer quality within industrial, automotive, engine, generator, or heavy equipment environments
Technical Expertise preferred:
- knowledge of structured problem-solving methodologies ( 8D, DMAIC, 5-Whys )
- Experience with reliability engineering principles, test planning, and data analysis
- Background in warranty analysis and field failure investigation
Additional Skills:
- Strong communication and presentation skills, with the ability to influence stakeholders at all levels
- Proficiency with Microsoft Office tools (Excel, PowerPoint, Power BI)
The Salary range for this position is $89,800.00-$114,100.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
About Us
Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are .
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day
See All 7 Customer Engineer Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Customer Engineer JobsCustomer Engineer Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Customer Engineer Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Distribution & Wholesale
What Wisconsin Employers Look For
The qualifications that appear most often in customer engineer jobs across Wisconsin.
- Bachelor's degree in electrical engineering, computer science, or a related technical field
- Hands-on experience installing, configuring, or troubleshooting enterprise hardware or software systems
- Strong customer-facing communication skills for onboarding, training, and escalation support
- Proficiency with CRM platforms, ticketing systems, and remote diagnostic tools
- Ability to travel to customer sites across Wisconsin and surrounding Midwest regions
- Experience with industrial automation, networking, or cloud-based solutions preferred
Customer Engineer Jobs in Wisconsin: Frequently Asked Questions
How do you become a customer engineer in Wisconsin?
Most Wisconsin employers expect a bachelor's degree in electrical engineering, computer science, mechanical engineering, or a closely related technical discipline. Customer engineering does not require a state-issued license in Wisconsin, so hiring is credential-driven rather than board-regulated. Candidates who supplement their degree with vendor certifications from companies like Cisco, Microsoft, or Rockwell gain a measurable edge. Building hands-on lab experience through internships at Wisconsin manufacturing or tech firms accelerates entry into the role.
Which companies hire customer engineers in Wisconsin?
Employers hiring customer engineers in Wisconsin right now include PPG, WEG, and Rehlko, based on current listings on Migrate Mate as of September 2026. Wisconsin's concentration of industrial automation, financial technology, and HVAC and controls manufacturers means customer engineer roles appear across both legacy manufacturers and high-growth software companies headquartered in the state.
Which Wisconsin cities have the most customer engineer jobs?
Green Bay, Wausau, and Waunakee account for the largest share of customer engineer openings in Wisconsin. Milwaukee leads because of its dense cluster of enterprise technology, manufacturing automation, and financial services employers, while Madison benefits from a strong university-connected tech sector and state government IT operations, and Green Bay draws openings from industrial and packaging industry accounts in the Fox Valley corridor.
Are there remote customer engineer jobs in Wisconsin?
Yes, but they are less common than in purely desk-based tech roles because customer engineers frequently support hardware installations and on-site troubleshooting. About 0% of customer engineer openings tied to Wisconsin are remote or hybrid as of September 2026, reflecting a meaningful but selective slice of the market. The parts of the role most likely to go remote are software configuration, training delivery, and tier-two support that does not require a physical site visit.
How can I get hired as a customer engineer in Wisconsin with little or no experience?
The most realistic entry path is a field service technician or technical support associate role at a Wisconsin manufacturer or managed services provider, then moving laterally once you have documented customer interaction experience. Rockwell Automation and Johnson Controls run new-graduate rotational and associate programs from their Milwaukee-area operations that place candidates directly into customer-facing technical tracks. Earning a vendor certification in networking or a dominant platform like Salesforce or SAP while still in school signals readiness and often bypasses the experience gap at mid-size Wisconsin technology firms.
Where can I find and apply to customer engineer jobs in Wisconsin?
You can find and apply to customer engineer jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings across Milwaukee, Madison, Green Bay, and surrounding areas. Search the listings, find the roles that fit your background and target industry, and apply directly to the ones that match.
See All 7 Customer Engineer Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Customer Engineer Jobs