Customer Experience Specialist Jobs in Colorado
Customer Experience Specialist jobs in Colorado are concentrated in Denver, Colorado Springs, and Boulder, where technology companies, financial services firms, and healthcare organizations maintain large customer-facing teams. Employers such as DISH Network, Charles Schwab, and DaVita have established long-running customer experience operations in the state, generating consistent openings across SaaS support, financial account management, and patient engagement. Demand is strongest for specialists with backgrounds in CRM platforms, omnichannel service delivery, and voice-of-customer analytics. Find a role that fits below and apply directly.
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Showing 5 of 34+ Customer Experience Specialist jobs
DESCRIPTION
Pay starts at $22.40 per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Tuesday-Saturday between 2:45pm and 9:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, CO, Lakewood - 22.40 - 22.40 USD hourly
DESCRIPTION
Pay starts at $22.40 per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Tuesday-Saturday between 2:45pm and 9:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, CO, Lakewood - 22.40 - 22.40 USD hourly
See All 34 Customer Experience Specialist Jobs in Colorado
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Find JobsCustomer Experience Specialist Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Experience Specialist Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Colorado Employers Look For
The qualifications that appear most often in customer experience specialist jobs across Colorado.
- Two or more years of customer-facing service or account management experience
- Proficiency with CRM platforms such as Salesforce, Zendesk, or HubSpot
- Strong written and verbal communication skills for multichannel customer interactions
- Demonstrated ability to resolve escalated issues and improve customer satisfaction scores
- Experience with data reporting tools or dashboards to track service metrics
- Collaborative mindset with comfort working across cross-functional teams
Customer Experience Specialist Jobs in Colorado: Frequently Asked Questions
How do you become a customer experience specialist in Colorado?
Most Colorado employers expect a bachelor's degree in business, communications, or a related field, though an associate degree paired with solid service experience is accepted at many contact centers and regional offices. No state-issued license is required for the role. Candidates who strengthen their profile with a Certified Customer Experience Professional credential or platform certifications from Salesforce or Zendesk consistently move to the top of Colorado hiring pools.
Which companies hire customer experience specialists in Colorado?
Employers hiring customer experience specialists in Colorado right now include Huntington Bank, Amazon, and PetSmart, based on current listings on Migrate Mate as of October 2026. Colorado's density of technology, telecom, and financial services headquarters means openings appear regularly at both large enterprise employers and fast-growing mid-size companies along the Front Range.
Which Colorado cities have the most customer experience specialist jobs?
Denver, Aurora, and Loveland account for the largest share of customer experience specialist openings in Colorado. Denver leads because of its concentration of financial services firms, health systems, and technology companies, while Colorado Springs and Boulder support sizable customer operations at defense contractors, software vendors, and academic medical centers.
Are there remote customer experience specialist jobs in Colorado?
Yes, and more than most fields, because customer experience specialist work is primarily desk-based and conducted through digital and voice channels. About 80% of customer experience specialist openings tied to Colorado are remote or hybrid as of October 2026, reflecting how well the role translates to distributed teams. Roles focused on email support, live chat, and CRM administration tend to be the most consistently remote.
How can I get hired as a customer experience specialist in Colorado with little or no experience?
The most realistic entry path is a front-line customer service or client support role at one of Colorado's large contact center operations, such as those run by DISH Network or Centura Health, where internal advancement to specialist titles is structured and common. Candidates moving laterally from retail management, inside sales, or technical support at Colorado-based companies are frequently considered. Earning a platform certification in Salesforce Service Cloud or completing a free community college customer service program through Front Range Community College gives first-time applicants a concrete advantage.
Where can I find and apply to customer experience specialist jobs in Colorado?
You can find and apply to customer experience specialist jobs in Colorado on Migrate Mate, which lists current Colorado openings updated regularly. Search the listings, find roles that match your background and preferred location or work arrangement, and apply directly to the ones that fit.
See All 34 Customer Experience Specialist Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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