Customer Insights Analyst Jobs in New York

Customer Insights Analyst jobs in New York are among the most active in the country, concentrated in financial services, media, retail, and consumer packaged goods, with openings at every level from entry-level research associate through senior analyst and principal. Most hiring clusters in New York City, particularly Manhattan and Brooklyn, with a secondary market in White Plains and the broader Westchester corridor. Established employers with a lasting presence in the state include JPMorgan Chase, NBCUniversal, and Estée Lauder, all of which maintain substantial consumer research and analytics functions here. The most in-demand specialties are customer segmentation, voice-of-customer research, and behavioral analytics. Find a role that fits below and apply directly.

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Overview

Open roles25
Top employerJPMorganChase
Top cityNew York, NY
Cities hiring4
Work type44% Hybrid
Top industryTechnology

Showing 5 of 25+ Customer Insights Analyst jobs

Walmart
Senior Analyst, Business Analysis and Insights - Campaign Measurement
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Walmart
Added 1d ago
Senior Analyst, Business Analysis and Insights - Campaign Measurement
Walmart
New York, New York
Customer Support
IT Support
IT Support & Systems Administration
Technical Program Management
$66k - $132k/yr
High school
10,000+

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American Express
Internal Fraud Reporting & Insights Analyst
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American Express
Added 1d ago
Internal Fraud Reporting & Insights Analyst
American Express
New York, New York
Compliance & Risk
Cybersecurity
IT Support
$66k - $103k/yr
Hybrid
Bachelor's degree in finance
10,000+

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Outfront Media
Senior Analyst, Customer Insights
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Outfront Media
Added 1d ago
Senior Analyst, Customer Insights
Outfront Media
New York, New York
Business Operations
$90k - $100k/yr

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Capgemini
Business Analyst - Microsoft Viva Insights & Employee Experience Analytics
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Capgemini
Added 2d ago
Business Analyst - Microsoft Viva Insights & Employee Experience Analytics
Capgemini
New York, New York
Business Analysis
Data Analytics
Project Management
$106k - $145k/yr
10,000+

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New York Life
AI Product Insights Analyst
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New York Life
Added 2d ago
AI Product Insights Analyst
New York Life
White Plains, New York
Engineering (Non-Software)
Mechanical Engineering
Product Management
$189k - $230k/yr
Master's degree
10,000+

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See All 25 Customer Insights Analyst Jobs in New York

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Customer Insights Analyst Jobs by City in New York

Where New York roles are concentrated, by current openings.

White Plains
1 job
New York City
1 job
Long Island City
1 job

Customer Insights Analyst Job Market in New York

A snapshot from current New York openings, updated as new roles post.

Who's Hiring

JPMorganChase
JPMorganChase3 open roles
Freedom Care
Freedom Care2 open roles
New York Life
New York Life2 open roles

Top Industries Hiring

  • Technology & Software
  • Insurance
  • Fintech
  • Luxury Goods
  • Banking & Financial Services

What New York Employers Look For

The qualifications that appear most often in customer insights analyst jobs across New York.

  • Bachelor's degree in marketing, statistics, psychology, or a related analytical field
  • Proficiency in survey platforms, data visualization tools, or SQL for data analysis
  • Experience designing and analyzing quantitative and qualitative research studies
  • Ability to translate complex consumer data into clear business recommendations
  • Familiarity with CRM platforms and customer journey or lifecycle analytics
  • Strong written and verbal communication skills for presenting findings to stakeholders

Customer Insights Analyst Jobs in New York: Frequently Asked Questions

How do you become a customer insights analyst in New York?

The customer insights analyst role in New York has no state-issued license or exam requirement, so the path runs through education and demonstrated analytical skill. Most New York employers expect a bachelor's degree in a quantitative or social science field, and many larger firms, particularly in finance and consumer goods, prefer candidates who have completed relevant coursework in research methods or statistics. Building a portfolio of research projects, even from academic or freelance work, strengthens applications considerably in the competitive New York market.

How much do customer insights analysts make in New York?

Customer insights analysts in New York earn a median of about $98,580 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $56,070 for the lowest 10% to over $165,920 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire customer insights analysts in New York?

Employers hiring customer insights analysts in New York right now include JPMorganChase, Freedom Care, and New York Life, based on current listings on Migrate Mate as of August 2026. New York's density of financial services headquarters, major media companies, and global consumer brands makes it one of the deepest markets in the country for this role.

Which New York cities have the most customer insights analyst jobs?

New York, New York State, and White Plains account for the most customer insights analyst openings in New York. Manhattan drives the largest share because of its concentration of financial services firms, advertising agencies, and consumer brand headquarters, while outer-borough and suburban locations like White Plains reflect the research and analytics divisions that large corporations maintain just outside the city core.

Are there remote customer insights analyst jobs in New York?

Yes, and more than most fields. Customer insights work is inherently desk-based and output-driven, which makes it well suited to remote and hybrid arrangements. About 63% of customer insights analyst openings tied to New York are remote or hybrid as of August 2026, reflecting how widely employers in finance, media, and consumer goods have embraced flexible work for analytical roles. Survey design, data analysis, and report writing translate especially well to remote settings.

How can I get hired as a customer insights analyst in New York with little or no experience?

The most realistic entry path is a research coordinator or junior analyst role, which many large New York employers use as a structured on-ramp. Consumer packaged goods companies and media conglomerates based in New York, including those in the beauty, publishing, and broadcasting sectors, regularly hire new graduates into rotational analytics or market research associate programs. Lateral moves from roles in marketing operations, customer service analytics, or data entry are also common. Completing a certification in tools like Qualtrics or Tableau and presenting a self-initiated research project gives candidates a measurable edge.

Where can I find and apply to customer insights analyst jobs in New York?

You can find and apply to customer insights analyst jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find the ones that fit your background and location, and apply directly to each one.

See All 25 Customer Insights Analyst Jobs in New York

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