Customer Solutions Manager Jobs in Rhode Island
Customer Solutions Manager jobs in Rhode Island are active across financial services, healthcare technology, and professional services, with openings at every level from associate to senior manager. Providence anchors most of the hiring, with additional demand in Cranston and Warwick, where established employers like Amica Mutual, CVS Health, and Fidelity Investments maintain significant operations. The most in-demand specializations include B2B account management, SaaS client success, and financial services relationship management. Find a role that fits below and apply directly.
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Showing 5 of 23+ Customer Solutions Manager jobs
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Director, Clinical Solutions and Licensing at our National Center in Dallas, Texas (home-based work is available)
The Director, Clinical Solutions and Licensing, will be accountable for leading the organization’s strategy and execution for the commercialization of AI-enabled content and solutions, as well as for electronic health record (EHR) partnerships. Provides senior-level leadership across partnership development, licensing strategy, and enterprise deal execution, with a focus on scalable growth.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
Defining alliance and licensing strategy
Negotiating complex commercial and licensing agreements
Coordinating cross functional efforts with product, legal, technology teams to support successful integration, compliance, and adoption
Oversee customer success team to ensuring ongoing sales.
Qualifications
Bachelor's Degree or equivalent experience
8 years of progressive experience in healthcare technology, digital health, or health‑IT–adjacent organizations, with increasing responsibility across partnerships, enterprise sales, or commercialization function.
Preferred Qualifications
- 10+ years of relevant experience
Compensation & Benefits
The expected pay range will be $135,000 to $145,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
#LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Default: Location : Location US-TX-Dallas
Posted Date 1 day ago (7/7/2026 11:53 AM)
Requisition ID 2026-17821
Job Category Health Strategies
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Director, Clinical Solutions and Licensing at our National Center in Dallas, Texas (home-based work is available)
The Director, Clinical Solutions and Licensing, will be accountable for leading the organization’s strategy and execution for the commercialization of AI-enabled content and solutions, as well as for electronic health record (EHR) partnerships. Provides senior-level leadership across partnership development, licensing strategy, and enterprise deal execution, with a focus on scalable growth.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
Defining alliance and licensing strategy
Negotiating complex commercial and licensing agreements
Coordinating cross functional efforts with product, legal, technology teams to support successful integration, compliance, and adoption
Oversee customer success team to ensuring ongoing sales.
Qualifications
Bachelor's Degree or equivalent experience
8 years of progressive experience in healthcare technology, digital health, or health‑IT–adjacent organizations, with increasing responsibility across partnerships, enterprise sales, or commercialization function.
Preferred Qualifications
- 10+ years of relevant experience
Compensation & Benefits
The expected pay range will be $135,000 to $145,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills? Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
#LI-Hybrid
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Default: Location : Location US-TX-Dallas
Posted Date 1 day ago (7/7/2026 11:53 AM)
Requisition ID 2026-17821
Job Category Health Strategies
Position Type Full Time
American Heart Association Offers
- Health Benefits
- Medical, Dental, and Vision Plans
- Disability & Insurance
- Well onTarget – Wellness Program
- Holidays & Paid Time Off
- Employee Assistance Programs (EAP)
See All 23 Customer Solutions Manager Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Manager Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Customer Solutions Manager Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Energy
- Banking & Financial Services
- Consulting & Professional Services
What Rhode Island Employers Look For
The qualifications that appear most often in customer solutions manager jobs across Rhode Island.
- Bachelor's degree in business, communications, or a related field required
- Three or more years of client-facing account management or customer success experience
- Demonstrated ability to manage enterprise or mid-market client portfolios independently
- Proficiency with CRM platforms such as Salesforce or HubSpot in a professional setting
- Strong written and verbal communication skills for executive-level client interactions
- Experience collaborating cross-functionally with sales, product, and operations teams
Customer Solutions Manager Jobs in Rhode Island: Frequently Asked Questions
How do you become a customer solutions manager in Rhode Island?
Most customer solutions manager roles in Rhode Island require a bachelor's degree in business, communications, or a related field, combined with experience in account management or customer-facing roles. No state-issued license applies to this role. Rhode Island employers in financial services and healthcare technology typically prefer candidates who have progressed from coordinator or associate roles within the same industry, and familiarity with the industries dominant in Providence strengthens any application significantly.
Which companies hire customer solutions managers in Rhode Island?
Employers hiring customer solutions managers in Rhode Island right now include CVS Health, UNFI, and FujiFilm, based on current listings on Migrate Mate as of July 2026. Rhode Island's concentration of financial services firms, insurance carriers, and healthcare technology companies means customer solutions manager openings tend to cluster around organizations with large client-facing or B2B operations based in the Providence metro area.
Which Rhode Island cities have the most customer solutions manager jobs?
Providence, Rhode Island, and Woonsocket have the most customer solutions manager openings in Rhode Island. Providence dominates because it is home to the state's largest financial services, insurance, and professional services employers, while Cranston and Warwick draw from the same metro labor market and host satellite offices and regional headquarters for companies like Amica Mutual and several healthcare administration firms.
Are there remote customer solutions manager jobs in Rhode Island?
Yes, and they are relatively common given that customer solutions management is primarily a desk-based, communication-driven role. About 64% of customer solutions manager openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting the role's strong fit with distributed work arrangements. Client onboarding, account reviews, and relationship management tasks are the functions most frequently performed fully remotely.
How can I get hired as a customer solutions manager in Rhode Island with little or no experience?
The most realistic entry path is a customer success associate or account coordinator role at one of Rhode Island's financial services or healthcare technology firms, where internal promotion into a solutions manager title is common. Employers like Amica Mutual and regional healthcare IT companies regularly hire entry-level client services staff. A Salesforce administrator certification or demonstrated CRM experience gives candidates without a long work history a meaningful edge in Providence-area interviews.
Where can I find and apply to customer solutions manager jobs in Rhode Island?
You can find and apply to customer solutions manager jobs in Rhode Island on Migrate Mate, which lists current Rhode Island openings from employers across the state. Search the listings for roles that match your experience and preferred location, then apply directly to the ones that fit.
See All 23 Customer Solutions Manager Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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