Customer Solutions Specialist Jobs in Georgia
Customer Solutions Specialist jobs in Georgia are actively posted across financial services, telecommunications, healthcare technology, and logistics, with openings at every level from entry-level support to senior account management. Atlanta, Alpharetta, and Savannah are the most active hiring metros, anchored by established employers like NCR Voyix, Delta Air Lines, and Cox Enterprises, all of which maintain large customer-facing operations in the state. The most in-demand specialties are CRM platform administration, enterprise account support, and technical onboarding for SaaS and fintech clients. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 7+ Customer Solutions Specialist jobs
Job Title: Customer Solutions Architect
Reports to: VP Continuous Improvement
Intelligent Audit is a fast-growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. We are looking for a Customer Solutions Architect who will create the overall technical vision for a specific solution to a business problem. You design, describe, and manage the solution.
What You will Do:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to:
- Act as the primary technical lead for new clients as well as existing client requests
- Consults with technical staff to evaluate the integration between hardware and software and the operational performance of requirements for a successful implementation
- Assist with projects from requirements definition through deployment, identifying schedules, creating and maintaining scope documentation
- Maintains technical design documentation for software changes and development.
- Consults with customers concerning the technical design and development of software applications and modifications
- Ability to communicate internal deliverables and change requests to key stakeholders
- Maintains and enhances software applications and makes necessary modifications.
- Ability to analyze, design, and document system implementation changes for recently completed implementation projects
- Ensure milestones are successfully met through oversight of project and coordination of the project team resources
- Work collaboratively with other departments impacting the implementation project
- Clearly communicate actions needed from all internal and external parties
- Understand the business impacts of issues and how they relate to IT owned solutions
What You will Bring:
- A proven track record in successful implementation of technology solutions
- Customer centered ideas; lead by example with confidence and trust
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- Ability to multi-task and handle multiple implementations/requests with ease
- A collaborative spirit to work well within team and other departments
- Experience with the following: freight rate and audit software, SQL, Jira and/or ticket management system
Minimum Qualifications:
- Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business or related field and a minimum of 2-4 years of relevant experience
- Experience with Smartsheet
- Experience with release processes and SDLC
- Experience delivering Freight Rate and Auditing software technical deliverables
- Experience with the Atlassian Suite
Monday through Friday; hybrid schedule
Job Title: Customer Solutions Architect
Reports to: VP Continuous Improvement
Intelligent Audit is a fast-growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. We are looking for a Customer Solutions Architect who will create the overall technical vision for a specific solution to a business problem. You design, describe, and manage the solution.
What You will Do:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to:
- Act as the primary technical lead for new clients as well as existing client requests
- Consults with technical staff to evaluate the integration between hardware and software and the operational performance of requirements for a successful implementation
- Assist with projects from requirements definition through deployment, identifying schedules, creating and maintaining scope documentation
- Maintains technical design documentation for software changes and development.
- Consults with customers concerning the technical design and development of software applications and modifications
- Ability to communicate internal deliverables and change requests to key stakeholders
- Maintains and enhances software applications and makes necessary modifications.
- Ability to analyze, design, and document system implementation changes for recently completed implementation projects
- Ensure milestones are successfully met through oversight of project and coordination of the project team resources
- Work collaboratively with other departments impacting the implementation project
- Clearly communicate actions needed from all internal and external parties
- Understand the business impacts of issues and how they relate to IT owned solutions
What You will Bring:
- A proven track record in successful implementation of technology solutions
- Customer centered ideas; lead by example with confidence and trust
- Demonstrated strong and effective verbal, written, and interpersonal communication skills
- Ability to multi-task and handle multiple implementations/requests with ease
- A collaborative spirit to work well within team and other departments
- Experience with the following: freight rate and audit software, SQL, Jira and/or ticket management system
Minimum Qualifications:
- Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business or related field and a minimum of 2-4 years of relevant experience
- Experience with Smartsheet
- Experience with release processes and SDLC
- Experience delivering Freight Rate and Auditing software technical deliverables
- Experience with the Atlassian Suite
Monday through Friday; hybrid schedule
See All 7 Customer Solutions Specialist Jobs in Georgia
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Find JobsCustomer Solutions Specialist Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Solutions Specialist Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
- Technology & Software
What Georgia Employers Look For
The qualifications that appear most often in customer solutions specialist jobs across Georgia.
- Bachelor's degree in business, communications, or a related field preferred by most Georgia employers
- Two or more years of experience in customer service, account management, or client support
- Demonstrated proficiency with CRM platforms such as Salesforce or ServiceNow
- Strong written and verbal communication skills for multi-channel customer interaction
- Ability to manage multiple client accounts or cases simultaneously in a fast-paced environment
- Familiarity with ticketing systems and data reporting tools used in customer operations
Customer Solutions Specialist Jobs in Georgia: Frequently Asked Questions
How do you become a customer solutions specialist in Georgia?
Most Georgia employers hire customer solutions specialists with a bachelor's degree in business, communications, or information technology, though some large employers accept equivalent experience in lieu of a degree. No state-issued license is required for this role in Georgia. Building proficiency in CRM platforms and earning vendor-recognized credentials such as Salesforce Administrator certification strengthens your application considerably at Georgia-based technology, financial services, and logistics firms.
Which companies hire customer solutions specialists in Georgia?
Georgia customer solutions specialist roles are posted by Radancy, Signify, and Fullstory and others right now, based on current listings on Migrate Mate as of October 2026. Georgia's concentration of fintech, telecommunications, and logistics headquarters in the Atlanta metro and the Alpharetta technology corridor means a particularly deep and consistent pool of openings with enterprise-scale employers.
Which Georgia cities have the most customer solutions specialist jobs?
Atlanta, Duluth, and Alpharetta hold the most customer solutions specialist openings in Georgia. Atlanta dominates due to its density of corporate headquarters and technology firms, Alpharetta draws heavy demand from the fintech and SaaS companies concentrated in the North Fulton corridor, and Savannah has grown as port-related logistics and e-commerce operations require dedicated client support functions.
Are there remote customer solutions specialist jobs in Georgia?
Yes, and more than most fields, because customer solutions work is fundamentally desk-based and technology-mediated rather than tied to a physical location. About 100% of customer solutions specialist openings tied to Georgia are remote or hybrid as of October 2026, reflecting how widely Georgia employers have adopted flexible work models for this role. Technical onboarding and enterprise account support positions are especially likely to offer fully remote arrangements.
How can I get hired as a customer solutions specialist in Georgia with little or no experience?
The most realistic entry path is a customer support associate or client services coordinator role at a Georgia-based technology or financial services company, which typically requires no prior specialist experience and provides structured onboarding. NCR Voyix, Cox Enterprises, and large Atlanta-area insurance carriers such as Aflac and Primerica regularly hire for entry-level client-facing positions that feed into specialist tracks. Earning a Salesforce Administrator certification or completing a Google Career Certificate in customer relationship management before you apply demonstrates initiative and gives you a concrete edge over other candidates without direct experience.
Where can I find and apply to customer solutions specialist jobs in Georgia?
You can find and apply to customer solutions specialist jobs in Georgia on Migrate Mate, which lists current Georgia openings. Search the listings, find the roles that fit your background and preferred location, and apply directly to the ones that match.
See All 7 Customer Solutions Specialist Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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