Customer Solutions Specialist Jobs in Texas
Customer Solutions Specialist jobs in Texas are among the most active in the country, with strong demand concentrated in enterprise technology, financial services, telecommunications, and healthcare IT across a broad seniority range from associate to senior specialist. Houston, Dallas, and Austin lead hiring volume, anchored by large employers such as Dell Technologies, AT&T, and Salesforce, which maintain significant Texas operations and regularly hire for this role. The most in-demand specialties are B2B account resolution, SaaS onboarding support, and technical customer success. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 5 of 19+ Customer Solutions Specialist jobs
DESCRIPTION
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners.
You will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units.
At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences.
At AWS, we embrace our differences. We are committed to furthering our culture of diversity, equity, and inclusion. We have 10 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
The successful candidate will:
Contributes to business and technical discussions and asks relevant questions to uncover dependencies.
Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area.
Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations.
Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams.
Ability to actively participate in customer technical discussions and provide guidance on best practice.
Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected.
Has an understanding of relevant of services and/or products, or similar industry technology.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
PREFERRED QUALIFICATIONS
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
DESCRIPTION
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners.
You will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units.
At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences.
At AWS, we embrace our differences. We are committed to furthering our culture of diversity, equity, and inclusion. We have 10 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
The successful candidate will:
Contributes to business and technical discussions and asks relevant questions to uncover dependencies.
Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area.
Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations.
Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams.
Ability to actively participate in customer technical discussions and provide guidance on best practice.
Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected.
Has an understanding of relevant of services and/or products, or similar industry technology.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
PREFERRED QUALIFICATIONS
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
See All 19 Customer Solutions Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Customer Solutions Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
What Texas Employers Look For
The qualifications that appear most often in customer solutions specialist jobs across Texas.
- Two or more years of experience in customer service, account management, or solutions support
- Strong verbal and written communication skills for client-facing and cross-functional work
- Proficiency with CRM platforms such as Salesforce, HubSpot, or ServiceNow
- Demonstrated ability to troubleshoot and resolve complex customer issues independently
- Bachelor's degree in business, communications, information technology, or a related field
- Familiarity with enterprise software environments or SaaS product ecosystems
Customer Solutions Specialist Jobs in Texas: Frequently Asked Questions
How do you become a customer solutions specialist in Texas?
Most customer solutions specialists in Texas are hired based on a combination of a bachelor's degree in business, communications, or a related field and prior experience in customer service, technical support, or account coordination. Texas does not require a state-issued license for this role. Employers in major hubs like Dallas and Austin frequently favor candidates with CRM proficiency and industry-specific knowledge in tech, financial services, or healthcare IT.
Which companies hire customer solutions specialists in Texas?
Employers hiring customer solutions specialists in Texas right now include Amazon Web Services, GuideStone Financial Resources, and HP, based on current listings on Migrate Mate as of August 2026. Texas's large enterprise technology and financial services sectors mean that both Fortune 500 headquarters and regional companies post these roles consistently throughout the year.
Which Texas cities have the most customer solutions specialist jobs?
Austin, Dallas, and Texas have the most customer solutions specialist openings in Texas. Dallas and Houston drive the highest volume due to their dense concentrations of enterprise technology firms, financial services companies, and corporate headquarters, while Austin's growing SaaS and startup ecosystem generates strong demand for specialists with technical onboarding and client success experience.
Are there remote customer solutions specialist jobs in Texas?
Yes, and more than most fields. Customer solutions specialist work is well-suited to remote and hybrid arrangements because the core duties, client communication, issue resolution, and account coordination, are performed digitally. About 75% of customer solutions specialist openings tied to Texas are remote or hybrid as of August 2026. Roles focused on SaaS onboarding and enterprise account management are the most likely to offer fully remote options.
How can I get hired as a customer solutions specialist in Texas with little or no experience?
The most realistic entry path is moving from an adjacent role such as customer service representative, technical support agent, or inside sales associate, titles that large Texas employers like Dell Technologies, AT&T, and major Dallas-based financial firms hire for in volume. Many of these companies run internal promotion tracks that move strong performers into solutions specialist roles. Building proficiency in Salesforce or ServiceNow and earning a vendor certification gives candidates a measurable edge without requiring prior specialist experience.
Where can I find and apply to customer solutions specialist jobs in Texas?
You can find and apply to customer solutions specialist jobs in Texas on Migrate Mate, which lists current Texas openings across industries and metro areas. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 19 Customer Solutions Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Jobs