Engagement Manager Jobs in Georgia

Overview

Sunpath Solar is seeking an organized, personable, and sales-oriented Inside Sales & Community Engagement Manager to help manage the front end of our sales process and ensure prospective customers receive a responsive, professional, and educational experience. This is a blended role combining inside sales, sales administration, customer engagement, and community outreach. The majority of the position is focused on managing inbound leads, qualifying prospective customers, maintaining our CRM and sales pipeline, coordinating appointments and handoffs, following up with opportunities, and supporting the broader sales team. The role also serves as an important public-facing representative of Sunpath, helping build relationships with community organizations, nonprofits, houses of worship, schools, local governments, and other partners.

This position is ideal for someone who enjoys working with people but is also highly organized and process-oriented — someone who can have a great conversation with a prospective customer and then make sure every note, task, document, and next step is accurately captured and followed through. The role is approximately 70% inside sales and sales administration, with the remaining time focused on customer education, sales support, and community engagement.

Description

Inside Sales & Lead Management

• Serve as a primary point of contact for inbound leads from phone, email, website inquiries, referrals, marketing campaigns, and community events.
• Qualify prospective customers by gathering project goals, property and utility information, timelines, decision-making criteria, and required supporting documents.
• Schedule consultations and proposal reviews, maintain consistent follow-up with active and older leads, and re-engage opportunities that have stalled.
• Provide introductory education about solar, battery storage, financing, incentives, project timelines, and Sunpath's sales and installation process.

Sales Administration & CRM

• Maintain complete and accurate CRM records, including lead status, customer communications, qualification notes, appointments, and follow-up tasks.
• Manage the flow of opportunities through the sales pipeline and coordinate effective handoffs to outside sales representatives and other team members.
• Develop and maintain CRM best practices, dashboards, KPIs, reporting, and sales SOPs from initial inquiry through project turnover.
• Support proposal follow-up, appointment confirmation, customer communications, and other activities needed to move qualified opportunities toward contract.
• Identify and implement improvements to lead intake, follow-up, CRM management, and sales processes.

Community Engagement & Outreach

• Develop and maintain relationships with neighborhood organizations, nonprofits, schools, houses of worship, municipal partners, and other community organizations.
• Develop, coordinate, and represent Sunpath at community events, workshops, tabling opportunities, speaking engagements, and other outreach activities.
• Coordinate event materials and outreach efforts with Marketing, and ensure resulting leads are captured, qualified, and followed up through the sales process.
• Track community engagement activities and outcomes to evaluate the effectiveness of events and partnerships.

Additional Sales Responsibilities

• Participate in ongoing training on solar technology, products, financing, policy, and Sunpath's consultation process.
• As assigned, present, manage, and close specific sales opportunities in addition to the role's primary inside-sales responsibilities.
• Provide general support for the Atlanta office, including coordination of facilities, vendors, deliveries, and workspace needs as assigned.

Ideal Candidate

The ideal candidate is a strong communicator who is also exceptionally organized. They should enjoy talking with customers, asking questions, following up, and helping people navigate a decision, while also being comfortable managing CRM systems, tracking details, maintaining processes, and holding themselves accountable for follow-through.

We would especially value candidates with experience in one or more of the following areas:

• Inside sales
• Sales coordination or sales administration
• Customer service or customer success
• CRM administration
• Business development
• Community engagement or outreach
• Solar, home improvement, construction, or other consultative sales environments

Solar industry experience is helpful but not required. The ability to learn technical information, communicate clearly, stay organized, and consistently follow through is more important.

Sunpath is committed to providing a workplace free from discrimination or harassment. We believe that the unique contributions of all members of Sunpath’s team create our success. To ensure that our culture continues to incorporate everyone’s perspectives and experience we examine our unconscious biases, strive to create an inclusive environment, and have a zero-tolerance policy toward discrimination based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Pay: $55,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Work from home

Education:

• Associate (Required)

Experience:

• Inside sales: 1 year (Required)

Language:

• English and Spanish (Required)

Location:

• Atlanta, GA 30310 (Required)

Work Location: In person