Experience Manager Jobs in New Mexico
Experience Manager jobs in New Mexico are actively hiring, with demand concentrated in hospitality, tourism, and retail sectors that anchor the state's visitor economy, and openings at both coordinator and senior director levels. Albuquerque, Santa Fe, and Las Cruces lead for volume, and established employers such as Loews Hotels, Sandia Resort and Casino, and the University of New Mexico regularly seek experience managers to design and oversee guest, patient, and customer-facing programs. Customer experience design, event and venue management, and employee experience specialties are the most in-demand sub-areas across the state. Find a role that fits below and apply directly.
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Showing 5 of 7+ Experience Manager jobs
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
- Frequently ascend/descend ladders in order to retrieve and put away stock.
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
- Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$19.40
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience.
- Excellent verbal and written communication skills.
- Ability to multi-task.
- Creative thinking.
- Ability to maintain composure under pressure.
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register.
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet.
- Frequently ascend/descend ladders in order to retrieve and put away stock.
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise.
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
- Must be able to remain in a stationary, upright position for 80% of the time.
- Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
$19.40
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
See All 7 Experience Manager Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Experience Manager Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Insurance
What New Mexico Employers Look For
The qualifications that appear most often in experience manager jobs across New Mexico.
- Bachelor's degree in hospitality management, business, marketing, or a related field
- Three or more years of experience in customer experience, guest services, or event management
- Demonstrated ability to lead cross-functional teams and manage vendor relationships
- Proficiency with CRM platforms and experience analytics or feedback tools
- Strong project management skills with experience overseeing multi-site or multi-program operations
- Bilingual English and Spanish communication skills preferred by many New Mexico employers
Experience Manager Jobs in New Mexico: Frequently Asked Questions
How do you become a experience manager in New Mexico?
Most experience manager roles in New Mexico require a bachelor's degree in hospitality management, business administration, marketing, or a related discipline, often paired with several years in a customer-facing or event coordination role. New Mexico does not require a state-issued license for this position, but candidates who complete hospitality or customer experience certification programs and gain hands-on experience with New Mexico's tourism and tribal gaming sectors are consistently more competitive with local employers.
Which companies hire experience managers in New Mexico?
Employers hiring experience managers in New Mexico right now include Ulta, JCPenney, and CVS Health, based on current listings on Migrate Mate as of September 2026. New Mexico's strong hospitality, healthcare, and government contracting sectors mean that resort operators, regional hospital systems, and federal agency contractors are among the most consistent sources of openings across the state.
Which New Mexico cities have the most experience manager jobs?
The cities with the most experience manager openings in New Mexico are Santa Fe, Clovis, and Roswell. Albuquerque drives the largest share of listings as the state's primary commercial hub, home to major resort and casino properties, university medical centers, and retail headquarters, while Santa Fe's cultural tourism economy and Las Cruces' growing healthcare and higher education sectors account for most activity outside the metro.
Are there remote experience manager jobs in New Mexico?
Yes, but they're less common than in purely digital roles, since experience management often involves on-site oversight of venues, staff, or live events. About 50% of experience manager openings tied to New Mexico are remote or hybrid as of September 2026, reflecting the portion of roles focused on program design, data analysis, or corporate customer experience strategy rather than in-person operations.
How can I get hired as a experience manager in New Mexico with little or no experience?
The most realistic entry path is starting in a front-line guest services, event coordinator, or retail operations role at one of New Mexico's larger hospitality employers such as Sandia Resort and Casino, Loews Hotels, or a University of New Mexico venue, then moving laterally into an experience management title after demonstrating impact. Completing a hospitality management certificate through a New Mexico university and building a portfolio of event or customer satisfaction projects gives early-career candidates a clear edge in local applications.
Where can I find and apply to experience manager jobs in New Mexico?
You can find and apply to experience manager jobs in New Mexico on Migrate Mate, which lists current New Mexico openings from employers across the state. Search for roles that match your background and apply directly to the ones that fit.
See All 7 Experience Manager Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Experience Manager Jobs