Experience Manager Jobs in Utah
Experience Manager jobs in Utah are concentrated in Salt Lake City, Provo, and St. George, where hospitality, technology, and outdoor recreation employers consistently seek professionals skilled in customer experience design, guest services management, and employee experience programs. Major employers with lasting Utah roots, including Adobe, Marriott-affiliated properties, and Intermountain Health, regularly hire experience managers at coordinator through senior director levels. The Salt Lake City metro anchors the majority of openings, with Provo's tech corridor generating strong demand for digital and employee experience roles. See the openings below and apply to the ones that match your experience.
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A FamilySearch events experience manager is responsible for generating meaningful and effective products – both online and in-person – while creating a world-class experience for attendees and staff across the globe. They support the strategic objectives of FamilySearch International by leading, planning, and executing small to large scale international events including RootsTech, the largest family history event in the world. RootsTech is an annual, full-scale conference that attracts 15,000 - 30,000 in-person attendees in Salt Lake City and garners millions of participants from over 230 countries and territories worldwide.
- Partner with engineering resources to establish and maintain online audience journeys
- Manage the global content database and publication plan for the annual RootsTech Conference and year-round learning
- Direct strategic planning around event staffing for RootsTech and other events in coordination with FamilySearch human resources
- Oversee all customer service functions including email, survey feedback and website feedback
- Coordinate feedback gathering through the research team’s annual surveys
- Manage, empower, and build the capabilities of an internal team of event staff
- Ensure strategic and effective use of publishing and operational budgets
- Work with key vendors that help support event experiences
- 8 + years of experience in corporate/professional event management, preferably in strategic, logistical, and experience design
- Bachelor’s degree required, master’s degree preferred – preferably in management, marketing, communications, event management or experience design
- Relentless drive for exceptional customer service to all
- Proven success in leading the development and production of effective online and in-person experiences that have led to high satisfaction from audiences
- A high level of integrity, professionalism, autonomy, and self-motivation
- Excellent project/program management and time management skills
- Exceptional ability to communicate both verbally and in writing with a high degree of professionalism and ability to manage expectations both internally and externally at all levels of the organization
- Excellent problem solver – proactively pre-empts and seeks out solutions to business challenges and opportunities
- Multi-national experience and second language preferred
A FamilySearch events experience manager is responsible for generating meaningful and effective products – both online and in-person – while creating a world-class experience for attendees and staff across the globe. They support the strategic objectives of FamilySearch International by leading, planning, and executing small to large scale international events including RootsTech, the largest family history event in the world. RootsTech is an annual, full-scale conference that attracts 15,000 - 30,000 in-person attendees in Salt Lake City and garners millions of participants from over 230 countries and territories worldwide.
- Partner with engineering resources to establish and maintain online audience journeys
- Manage the global content database and publication plan for the annual RootsTech Conference and year-round learning
- Direct strategic planning around event staffing for RootsTech and other events in coordination with FamilySearch human resources
- Oversee all customer service functions including email, survey feedback and website feedback
- Coordinate feedback gathering through the research team’s annual surveys
- Manage, empower, and build the capabilities of an internal team of event staff
- Ensure strategic and effective use of publishing and operational budgets
- Work with key vendors that help support event experiences
- 8 + years of experience in corporate/professional event management, preferably in strategic, logistical, and experience design
- Bachelor’s degree required, master’s degree preferred – preferably in management, marketing, communications, event management or experience design
- Relentless drive for exceptional customer service to all
- Proven success in leading the development and production of effective online and in-person experiences that have led to high satisfaction from audiences
- A high level of integrity, professionalism, autonomy, and self-motivation
- Excellent project/program management and time management skills
- Exceptional ability to communicate both verbally and in writing with a high degree of professionalism and ability to manage expectations both internally and externally at all levels of the organization
- Excellent problem solver – proactively pre-empts and seeks out solutions to business challenges and opportunities
- Multi-national experience and second language preferred
See All 23 Experience Manager Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Utah
Where Utah roles are concentrated, by current openings.
Experience Manager Job Market in Utah
A snapshot from current Utah openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
What Utah Employers Look For
The qualifications that appear most often in experience manager jobs across Utah.
- Bachelor's degree in hospitality, business, communications, or a closely related field
- Three or more years leading customer or employee experience programs in a defined industry
- Demonstrated ability to design and implement journey mapping and feedback frameworks
- Proficiency with CX or EX platforms such as Qualtrics, Medallia, or Salesforce Service Cloud
- Experience presenting experience metrics and improvement recommendations to senior leadership
- Strong cross-functional collaboration skills across marketing, operations, and HR teams
Experience Manager Jobs in Utah: Frequently Asked Questions
How do you become a experience manager in Utah?
Most experience manager roles in Utah require a bachelor's degree in business, hospitality, communications, or a related field, and Utah imposes no state-issued license for the role itself. Employers in Salt Lake City and Provo typically want candidates who have completed coursework or certifications in customer experience design, such as the Certified Customer Experience Professional credential offered through the Customer Experience Professionals Association, alongside several years in a customer-facing or program management role.
Which companies hire experience managers in Utah?
Companies currently hiring experience managers in Utah include PetSmart, Utah Jazz, and Five Below, per current listings on Migrate Mate as of July 2026. Utah's concentration of technology headquarters in the Silicon Slopes corridor and large healthcare and hospitality employers across the Wasatch Front means demand is spread across several distinct sectors.
Which Utah cities have the most experience manager jobs?
Salt Lake City, Saint George, and Sandy account for the largest share of experience manager openings in Utah. Salt Lake City dominates because it hosts the corporate headquarters and regional offices of major technology, healthcare, and financial services employers, while Provo's Silicon Slopes tech cluster and St. George's growing hospitality and retirement-community sector generate consistent demand outside the primary metro.
Are there remote experience manager jobs in Utah?
Yes, and more than most fields, because a significant portion of experience manager responsibilities, including data analysis, journey mapping, and cross-functional program coordination, can be performed remotely. About 60% of experience manager openings tied to Utah are remote or hybrid as of July 2026, reflecting strong adoption among Utah-based technology and SaaS employers. Roles tied to physical venues, such as resort or clinic experience managers, remain predominantly on-site.
How can I get hired as a experience manager in Utah with little or no experience?
The most realistic entry path is moving into an experience manager role from an adjacent position such as customer success associate, guest services coordinator, or HR generalist, roles that large Utah employers like Intermountain Health, Adobe, and Marriott-affiliated properties post regularly. Completing a recognized CX or EX certification while in that adjacent role signals intent and closes the credential gap. Internship and rotational programs at Utah technology companies in the Provo and Salt Lake City corridors also provide structured exposure to experience program work for candidates early in their careers.
Where can I find and apply to experience manager jobs in Utah?
You can find and apply to experience manager jobs in Utah on Migrate Mate, which lists current Utah openings across Salt Lake City, Provo, and other markets in the state. Search the listings to find roles that match your background and apply directly to the ones that fit your experience level and preferred industry.
See All 23 Experience Manager Jobs in Utah
Find roles in Utah that match your experience and apply in just a few clicks.
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