Front Desk Agent Jobs in Alaska
Front Desk Agent jobs in Alaska are concentrated in Anchorage, Fairbanks, and Juneau, where hospitality, healthcare, and state government operations drive consistent demand at every level from entry-level to lead agent. Major employers with a lasting presence across the state include Alaska Regional Hospital, the Hotel Captain Cook, and the Marriott-affiliated properties in Anchorage. The most in-demand specialties are hotel front desk operations, medical office reception, and property management check-in services. Find a role that fits below and apply directly.
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Showing 5 of 15+ Front Desk Agent jobs
Job Description
Built on a culture of safety and integrity, NMS delivers award-winning support services to a variety of clients every day. Our clients have peace of mind, knowing that we are committed to delivering best-in-class service. NMS brings creativity, technology and experience to every project.
The Hotel Front Desk position is responsible for all hotel front desk related functions.
Responsibilities
- Provide the highest quality of service to the customer at all times and maintain the hotel's high standard of service and hospitality, ensuring the front desk is always attended.
- Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist guests with luggage and/or other personal items.
- Handle checkouts efficiently and in a friendly and professional manner.
- Communicate with previous shift, organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Ensure credit card draft capture is in balance.
- Print registration cards for next day arrivals.
- Verify GTD no shows and complete walked guest report.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a "person in charge" security report identifying any unusual events and conduct ongoing verification of hotel security.
- Post room charges and collect payment following all cash handling procedures as required.
- Balance accounts to zero, including all rebates, paid outs and other misc. charges.
- Balance all rebates, paid outs, and misc. charges.
- Inform management of any discrepancies.
- Complete, print and leave all required reports at the assigned areas for designated managers.
- Assist with guest complaints, and general services and situations that require immediate attention.
- Keep front desk clean and stocked with necessary inventory.
- Supports the hospitality programs.
- Wear proper uniform at all times as specified in associate handbook.
- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
- Other duties that are pertinent to the department or unit’s success may also be assigned.
Qualifications
- High school diploma or GED equivalent.
- Familiar with computer systems and cash handling.
- Must be fluent in speaking, reading, and writing English.
Preferred Qualifications
- A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy (may be required at other locations).
Working Conditions and Physical Requirements
Weather: Indoors
Noise level: Moderate
Office conditions: Pace of work environment: Medium
Customer Interaction: High
Description of environment: Hotel
Constantly required to stand, occasionally required to sit.
Physical requirements: Occasionally required to lift and/or move up to 50 pounds.
Travel: None
Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.
Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.
Default: Location : Location US-AK-Kotzebue
Job ID 2026-24129
NMS Division NMS FFM
Work Type On-Site
Work Location Kotzebue
NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Job Description
Built on a culture of safety and integrity, NMS delivers award-winning support services to a variety of clients every day. Our clients have peace of mind, knowing that we are committed to delivering best-in-class service. NMS brings creativity, technology and experience to every project.
The Hotel Front Desk position is responsible for all hotel front desk related functions.
Responsibilities
- Provide the highest quality of service to the customer at all times and maintain the hotel's high standard of service and hospitality, ensuring the front desk is always attended.
- Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist guests with luggage and/or other personal items.
- Handle checkouts efficiently and in a friendly and professional manner.
- Communicate with previous shift, organize shift and review remaining reservations that are to arrive.
- Verify that all updated contingency reports have been run.
- Ensure credit card draft capture is in balance.
- Print registration cards for next day arrivals.
- Verify GTD no shows and complete walked guest report.
- Ensure that all wake up calls are handled promptly and properly.
- Complete a "person in charge" security report identifying any unusual events and conduct ongoing verification of hotel security.
- Post room charges and collect payment following all cash handling procedures as required.
- Balance accounts to zero, including all rebates, paid outs and other misc. charges.
- Balance all rebates, paid outs, and misc. charges.
- Inform management of any discrepancies.
- Complete, print and leave all required reports at the assigned areas for designated managers.
- Assist with guest complaints, and general services and situations that require immediate attention.
- Keep front desk clean and stocked with necessary inventory.
- Supports the hospitality programs.
- Wear proper uniform at all times as specified in associate handbook.
- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
- Other duties that are pertinent to the department or unit’s success may also be assigned.
Qualifications
- High school diploma or GED equivalent.
- Familiar with computer systems and cash handling.
- Must be fluent in speaking, reading, and writing English.
Preferred Qualifications
- A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy (may be required at other locations).
Working Conditions and Physical Requirements
Weather: Indoors
Noise level: Moderate
Office conditions: Pace of work environment: Medium
Customer Interaction: High
Description of environment: Hotel
Constantly required to stand, occasionally required to sit.
Physical requirements: Occasionally required to lift and/or move up to 50 pounds.
Travel: None
Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.
Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.
Default: Location : Location US-AK-Kotzebue
Job ID 2026-24129
NMS Division NMS FFM
Work Type On-Site
Work Location Kotzebue
NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
See All 15 Front Desk Agent Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
Find Front Desk Agent JobsFront Desk Agent Jobs by City in Alaska
Where Alaska roles are concentrated, by current openings.
Front Desk Agent Job Market in Alaska
A snapshot from current Alaska openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Banking & Financial Services
What Alaska Employers Look For
The qualifications that appear most often in front desk agent jobs across Alaska.
- High school diploma or GED recognized by an accredited Alaska institution
- One or more years of customer-facing reception or hospitality experience
- Proficiency with property management or electronic health records software
- Strong verbal communication skills and professional telephone etiquette
- Ability to work rotating shifts including evenings, weekends, and holidays
- Familiarity with cash handling, payment processing, or point-of-sale systems
Front Desk Agent Jobs in Alaska: Frequently Asked Questions
How do you become a front desk agent in Alaska?
Most front desk agent positions in Alaska require a high school diploma or equivalent and are open to candidates without a specialized state license. Hospitality roles typically expect completion of a customer service or lodging operations program, which Ilisagvik College and the University of Alaska system offer through workforce development tracks. Medical office front desk roles may require a medical administrative assistant certificate. Gaining experience in any guest-facing role in Alaska's tourism or healthcare sectors is the most direct path to hiring.
Which companies hire front desk agents in Alaska?
Employers hiring front desk agents in Alaska right now include State of Alaska, Atlantic Aviation, and NMS, based on current listings on Migrate Mate as of July 2026. Alaska's hospitality and healthcare sectors anchor the majority of these openings, with resort properties near Denali and Kenai Fjords and health systems in Anchorage generating the most consistent volume year-round.
Which Alaska cities have the most front desk agent jobs?
The cities with the most front desk agent openings in Alaska are Anchorage, Sitka, and Denali. Anchorage dominates because it hosts the state's largest concentration of hotels, medical facilities, and corporate offices, while Fairbanks and Juneau contribute openings tied to the tourism corridor, state government offices, and regional health clinics that serve the surrounding communities.
Are there remote front desk agent jobs in Alaska?
Yes, but they're rare. Front desk agent work is inherently on-site because it involves greeting guests, managing physical check-ins, and coordinating in-person services. About 11% of front desk agent openings tied to Alaska are remote or hybrid as of July 2026, and those positions are almost always in a scheduling, reservations-coordination, or virtual medical receptionist capacity rather than traditional lobby roles.
How can I get hired as a front desk agent in Alaska with little or no experience?
The most realistic entry path is applying for a seasonal front desk associate role at one of Alaska's large resort or lodge employers, such as Alyeska Resort or the major Anchorage hotel chains, which regularly hire first-time candidates each spring ahead of the summer tourism peak. Adjacent roles like bellhop, shuttle driver, or food and beverage host at the same properties commonly lead to front desk openings. Completing a hospitality or medical administrative certificate through the University of Alaska system gives candidates a measurable edge when competing against other entry-level applicants.
Where can I find and apply to front desk agent jobs in Alaska?
You can find and apply to front desk agent jobs in Alaska on Migrate Mate, which lists current Alaska openings across hospitality, healthcare, and professional services. Find the roles that fit your experience and apply directly to each employer.
See All 15 Front Desk Agent Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
Find Front Desk Agent Jobs