Front Desk Jobs in Massachusetts
Front Desk jobs in Massachusetts are in consistent demand, concentrated in the state's large healthcare systems, hospitality, corporate office, and higher education sectors, with openings for entry-level receptionists through senior administrative coordinators. Boston, Worcester, and Cambridge account for the greatest share of postings, where employers such as Mass General Brigham, Marriott, and Boston University maintain ongoing front desk hiring. Medical receptionist, hotel front desk agent, and corporate office coordinator are among the most sought-after specialties across the state. Find a role that fits below and apply directly.
Find Front Desk JobsOverview
Showing 5 of 93+ Front Desk jobs
Overview:
This role centers on being the office’s first point of contact, coordinating daily office flow and reception, coordinating meetings, working with Executives and maintaining strong internal and external relationships.
Location:
This is an onsite role located at 115 Federal Street, Boston, MA.
Hours:
8:00AM-4:30PM Monday-Friday, with flexibility for special meetings and events.
Front Desk Operations
- Greet and welcome all visitors, clients, and vendors in a professional and hospitable manner.
- Manage visitor procedures and coordinate guest access.
- Respond to general inquiries and direct visitors to appropriate contacts.
- Maintain a clean, organized, and professional reception area.
- Coordinate deliveries, mail distribution, and courier services.
- Serve as a central point of contact for office-related questions and requests.
Meeting Room Management
- Manage meeting room schedules and reservations.
- Coordinate room setup according to meeting requirements.
- Ensure meeting rooms are clean, organized, and properly stocked.
- Verify functionality of audiovisual equipment, monitors, video conferencing systems, and room technology.
- Conduct daily room inspections to maintain readiness.
- Coordinate with building management and vendors regarding room-related issues.
- Support executive meetings, client meetings, and special events.
Hospitality & Client Experience
- Prepare conference rooms for client meetings and executive events.
- Ensure beverages, refreshments, and hospitality items are available.
- Maintain a welcoming environment that reflects the organization's standards and brand.
- Anticipate guest and employee needs and respond promptly.
Office Operations Support
- Monitor and replenish office, café, cleaning, and printing supplies.
- Assist with onboarding logistics for new employees.
- Support office-wide communications and announcements.
- Assist with event planning and office initiatives.
Education & Experience Required:
- High School diploma or GED and 2 years related experience
Education & Experience Preferred:
- Experience managing meeting rooms, events, or executive support functions preferred. 3+ years of experience in reception, office administration, hospitality, workplace operations, or client service.
-
Skills & Competencies
- Exceptional customer service and interpersonal skills.
- Strong verbal and written communication.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Outlook, Teams, Word, Excel, and room reservation systems.
- Ability to prioritize competing demands in a fast-paced environment.
- Strong attention to detail and follow-through. Associates or Bachelors degree preferred
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.68 - $36.13 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Boston, Massachusetts, United States of AmericaOverview:
This role centers on being the office’s first point of contact, coordinating daily office flow and reception, coordinating meetings, working with Executives and maintaining strong internal and external relationships.
Location:
This is an onsite role located at 115 Federal Street, Boston, MA.
Hours:
8:00AM-4:30PM Monday-Friday, with flexibility for special meetings and events.
Front Desk Operations
- Greet and welcome all visitors, clients, and vendors in a professional and hospitable manner.
- Manage visitor procedures and coordinate guest access.
- Respond to general inquiries and direct visitors to appropriate contacts.
- Maintain a clean, organized, and professional reception area.
- Coordinate deliveries, mail distribution, and courier services.
- Serve as a central point of contact for office-related questions and requests.
Meeting Room Management
- Manage meeting room schedules and reservations.
- Coordinate room setup according to meeting requirements.
- Ensure meeting rooms are clean, organized, and properly stocked.
- Verify functionality of audiovisual equipment, monitors, video conferencing systems, and room technology.
- Conduct daily room inspections to maintain readiness.
- Coordinate with building management and vendors regarding room-related issues.
- Support executive meetings, client meetings, and special events.
Hospitality & Client Experience
- Prepare conference rooms for client meetings and executive events.
- Ensure beverages, refreshments, and hospitality items are available.
- Maintain a welcoming environment that reflects the organization's standards and brand.
- Anticipate guest and employee needs and respond promptly.
Office Operations Support
- Monitor and replenish office, café, cleaning, and printing supplies.
- Assist with onboarding logistics for new employees.
- Support office-wide communications and announcements.
- Assist with event planning and office initiatives.
Education & Experience Required:
- High School diploma or GED and 2 years related experience
Education & Experience Preferred:
- Experience managing meeting rooms, events, or executive support functions preferred. 3+ years of experience in reception, office administration, hospitality, workplace operations, or client service.
-
Skills & Competencies
- Exceptional customer service and interpersonal skills.
- Strong verbal and written communication.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Outlook, Teams, Word, Excel, and room reservation systems.
- Ability to prioritize competing demands in a fast-paced environment.
- Strong attention to detail and follow-through. Associates or Bachelors degree preferred
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.68 - $36.13 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Boston, Massachusetts, United States of AmericaSee All 93 Front Desk Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Front Desk JobsFront Desk Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Front Desk Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
What Massachusetts Employers Look For
The qualifications that appear most often in front desk jobs across Massachusetts.
- Demonstrated proficiency with scheduling software and electronic medical or property management systems
- Prior customer-facing reception or administrative experience in a Massachusetts office or facility
- Strong verbal and written communication skills for a diverse, professional Massachusetts clientele
- Ability to manage multi-line phone systems and high-volume visitor check-in simultaneously
- Familiarity with HIPAA privacy standards for healthcare front desk roles in Massachusetts
- Proficiency in Microsoft Office Suite including Outlook calendar management and Word
Front Desk Jobs in Massachusetts: Frequently Asked Questions
How do you become a front desk in Massachusetts?
Most front desk positions in Massachusetts require a high school diploma or GED, with no state-issued license mandated for general reception work. Healthcare front desks at Massachusetts hospital systems and medical groups typically expect familiarity with electronic health record platforms and HIPAA compliance training. Hospitality front desk roles at hotels often prefer a certificate or associate degree in hospitality management from programs offered at schools such as Bunker Hill Community College or UMass Amherst.
Which companies hire front desks in Massachusetts?
Companies currently hiring front desks in Massachusetts include AAM15 Management, Gastro Health, and Planet Fitness, per current listings on Migrate Mate as of October 2026. Massachusetts's dense concentration of hospital networks, universities, and corporate headquarters means front desk demand is spread across healthcare, higher education, and professional services industries statewide.
Which Massachusetts cities have the most front desk jobs?
Boston, Marlborough, and Woburn account for the most front desk openings in Massachusetts. Boston dominates due to its concentration of teaching hospitals, financial firms, and hotels, while Worcester's growing medical and university sector drives demand there, and Cambridge's biotech campuses and academic institutions support a steady need for front desk staff in research and corporate settings.
Are there remote front desk jobs in Massachusetts?
Yes, but they're rare. Front desk roles are primarily on-site by nature, requiring in-person visitor management and phone coverage. About 0% of front desk openings tied to Massachusetts are remote or hybrid as of October 2026, and those tend to be virtual receptionist or administrative coordinator positions at tech firms or professional service companies rather than traditional reception roles.
How can I get hired as a front desk in Massachusetts with little or no experience?
The most realistic entry path is applying for receptionist or administrative assistant roles at Massachusetts community hospitals, hotel chains, or university offices, which regularly hire candidates without prior experience and provide on-the-job training. Large Massachusetts health systems such as Mass General Brigham and Beth Israel Deaconess Medical Center post entry-level patient services representative openings suited to new applicants. Completing a medical office administration certificate at a Massachusetts community college and gaining basic proficiency in scheduling software gives candidates a clear edge.
Where can I find and apply to front desk jobs in Massachusetts?
You can find and apply to front desk jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across healthcare, hospitality, corporate, and education sectors. Find the roles that fit your background and apply directly to the employers posting them.
See All 93 Front Desk Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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