Front Desk Jobs in North Carolina
Front Desk jobs in North Carolina are in steady demand across healthcare systems, hospitality, corporate campuses, and professional services, with openings ranging from entry-level reception to senior administrative coordinator roles. Charlotte, Raleigh, and the Research Triangle are the largest hiring hubs, where employers like Duke Health, Atrium Health, and Marriott International maintain consistent front desk staffing needs. The most in-demand specialties are medical front office, hotel front desk, and corporate reception. Find a role that fits below and apply directly.
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Showing 5 of 143+ Front Desk jobs
JOB TITLE: FRONT DESK AGENT
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: POSSIBLE FULL AND PART-TIME POSITIONS AVAILABLE
Summary: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In and Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Responsible for providing our guests with memorable service, all while conducting various daily operations. Adheres to all Corporate and Brand Quality Standards.
Requirements:Qualifications:
- Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
- Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
- Excellent oral and written communication skills
- Strong leadership skills; demonstrated ability to lead by example.
- Skilled at hotel computer operations for reservations, reports, and guest services.
- Able to work a variety of shifts and weekends.
- High School Diploma or GED equivalent.
Responsibilities:
- The expectation of this position requires a 30-40 hour work week if Fulltime, and 1-29 hours if Part-time which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt.
- Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
- Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
- Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
- Explain at check-in all necessary information for guests to access Internet and in-room entertainment.
- Ensure lobby is ready for clients and guests by helping to maintain that the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
- Know and be able to provide information about local attractions and restaurants and give directions when asked.
- Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
- Attend training sessions as required by your Supervisor.
- Complete Brand required training.
- When available, proactively assist teams during breakfast and social events to provide high quality guest service.
- Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
- Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment.
- Promote the loyalty of the brand and Summit Hospitality Group.
- Complete brand required training.
- Duties are subject to change and additional responsibilities/tasks may be assigned.
Work Environment:
- Must have reliable source of transportation
- Flexible work schedule including nights and weekends
- Ability to arrive on time as scheduled
- Ability to stand, sit, reach, bend, stretch for extended periods of time
- Operate computer and brand equipment for Check-In and Check-Out
- Ability to lift 30 lbs
- Fast pace and often under pressure to perform
- Team environment requiring patience and high level of communication
Benefits:
- Vacation/Personal time for Fulltime associates
- Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental Insurance for Fulltime associates
- Hotel Discounts
- Quarterly bonuses
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
JOB TITLE: FRONT DESK AGENT
DEPARTMENT: GUEST SERVICES
REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER
JOB TYPE: POSSIBLE FULL AND PART-TIME POSITIONS AVAILABLE
Summary: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In and Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Responsible for providing our guests with memorable service, all while conducting various daily operations. Adheres to all Corporate and Brand Quality Standards.
Requirements:Qualifications:
- Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
- Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
- Excellent oral and written communication skills
- Strong leadership skills; demonstrated ability to lead by example.
- Skilled at hotel computer operations for reservations, reports, and guest services.
- Able to work a variety of shifts and weekends.
- High School Diploma or GED equivalent.
Responsibilities:
- The expectation of this position requires a 30-40 hour work week if Fulltime, and 1-29 hours if Part-time which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt.
- Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
- Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
- Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
- Explain at check-in all necessary information for guests to access Internet and in-room entertainment.
- Ensure lobby is ready for clients and guests by helping to maintain that the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
- Know and be able to provide information about local attractions and restaurants and give directions when asked.
- Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
- Attend training sessions as required by your Supervisor.
- Complete Brand required training.
- When available, proactively assist teams during breakfast and social events to provide high quality guest service.
- Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
- Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment.
- Promote the loyalty of the brand and Summit Hospitality Group.
- Complete brand required training.
- Duties are subject to change and additional responsibilities/tasks may be assigned.
Work Environment:
- Must have reliable source of transportation
- Flexible work schedule including nights and weekends
- Ability to arrive on time as scheduled
- Ability to stand, sit, reach, bend, stretch for extended periods of time
- Operate computer and brand equipment for Check-In and Check-Out
- Ability to lift 30 lbs
- Fast pace and often under pressure to perform
- Team environment requiring patience and high level of communication
Benefits:
- Vacation/Personal time for Fulltime associates
- Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental Insurance for Fulltime associates
- Hotel Discounts
- Quarterly bonuses
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
See All 143+ Front Desk Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Front Desk JobsFront Desk Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Front Desk Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
What North Carolina Employers Look For
The qualifications that appear most often in front desk jobs across North Carolina.
- High school diploma or GED required by most North Carolina employers
- One or more years of customer-facing reception or administrative experience preferred
- Proficiency with scheduling software, phone systems, and standard office tools
- Strong verbal communication skills and professional in-person presentation
- Ability to manage multiple tasks, visitors, and calls simultaneously under pressure
- Familiarity with electronic health records systems for medical front desk positions
Front Desk Jobs in North Carolina: Frequently Asked Questions
How do you become a front desk in North Carolina?
Most front desk roles in North Carolina require a high school diploma or equivalent and no state-issued license, though medical front desk positions often expect a certificate in medical office administration or experience with patient intake and billing. Community colleges across North Carolina, including Central Piedmont Community College and Wake Technical Community College, offer short medical office programs that strengthen candidacy. Completing one of those programs and gaining customer service experience is the most direct path.
Which companies hire front desks in North Carolina?
North Carolina front desk roles are posted by Iredell Memorial Hospital Incorporated, Pet Paradise, and Planet Fitness and others right now, based on current listings on Migrate Mate as of October 2026. North Carolina's large healthcare networks, university systems, and hotel brands are among the most consistent sources of front desk openings across the state.
Which North Carolina cities have the most front desk jobs?
Charlotte, Raleigh, and Greensboro have the most front desk openings in North Carolina. Charlotte leads because of its concentration of financial services headquarters, hotel properties, and hospital campuses, while Raleigh and Durham benefit from the Research Triangle's university medical centers, technology employers, and state government offices that generate steady administrative hiring.
Are there remote front desk jobs in North Carolina?
Yes, but they're rare. About 0% of front desk openings tied to North Carolina are remote or hybrid as of October 2026, reflecting how heavily the role depends on greeting visitors and managing a physical space. The portion of front desk work most likely to be handled remotely includes virtual receptionist services and phone-based scheduling for multi-site healthcare or professional service firms.
How can I get hired as a front desk in North Carolina with little or no experience?
The most realistic entry path is applying for receptionist or patient services representative roles at North Carolina's large healthcare employers, such as UNC Health, Novant Health, or Atrium Health, which regularly hire candidates without prior front desk experience and provide on-the-job training. Retail and hospitality customer service experience translates directly and is recognized by most hiring managers. Completing a medical office administration certificate at a North Carolina community college gives candidates a clear edge for clinical settings.
Where can I find and apply to front desk jobs in North Carolina?
You can find and apply to front desk jobs in North Carolina on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience and location, then apply directly to the ones that fit.
See All 143+ Front Desk Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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