Hospitality Jobs in Michigan
Hospitality jobs in Michigan are plentiful across the state's hotels, resorts, restaurants, casinos, and event venues, with openings at every level from front desk agent and line cook to hotel general manager and food and beverage director. Detroit, Grand Rapids, and Traverse City are the primary hiring hubs, anchored by employers like MGM Grand Detroit, Marriott International, and Amway Hotel Collection. The most in-demand specialties include guest services, banquet and catering operations, and hotel revenue management. Find a role that fits below and apply directly.
Find Hospitality JobsOverview
Showing 5 of 43+ Hospitality jobs
Summary
Hospitality Managers are key members of the Venue Leadership team at Cosm. They are responsible for directly overseeing the front-of-house teams to ensure that Cosm’s culture and established Pillars of Service are upheld throughout the venue, from the customer’s (“Fan's”) experience to our Food & Beverage teams.
The Hospitality Manager is responsible for hiring, coaching, mentoring, teaching, developing, and leading members of our Venue team to deliver a best-in-class Shared Reality Fan Experience with passion and enthusiasm.
Our Hospitality Managers must be passionate about customer service and leadership. This is an amazing opportunity to join a growing company, and we are looking for people who want to learn and grow with us. This role requires the ability to work weekends and late evenings with high energy and a positive attitude.
Responsibilities:
- Lead daily through our Pillars of Service: Connected, Optimistic, Service-Oriented, and Memorable.
- Interview, select, train, and develop an exceptional team to deliver Cosm’s best-in-class Fan experience.
- Address performance issues immediately to coach and correct, while rewarding exceptional performance in alignment with our Culture of Rewarding for Performance.
- Oversee the daily operations of portions of the front-of-house team while partnering with other departments to provide a holistic, Fan-centric, “CosmWorthy” experience.
- Regularly use our Recognition Program to reward positive behavior among team members on a daily, weekly, monthly, and yearly basis.
- Responsible for weekly scheduling of teams, with the ability to adapt to business needs and/or special events.
- Handle Fan inquiries, complaints, and feedback to maintain our “CosmWorthy” highest level of standards.
- Develop and implement operational strategies to enhance the Fan experience and improve service quality.
- Identify and implement incremental revenue opportunities across the business while staying current with industry trends and best practices.
- Partner with our Purchasing Manager to facilitate weekly inventory needs.
- Coordinate day-of-event collaboration with all other departments for multiple program transitions within a single day, including pre-shift meetings and closing reports.
Experience:
- Bachelor's degree in Business or Hospitality preferred, but not required.
- 5+ years of experience in attractions, restaurants, sports, hotels, or entertainment venues.
- 3+ years of experience in a management or leadership position preferred.
- Strong experience in bar and/or restaurant management preferred.
- Proven ability to build, train, and lead high-performing teams while aligning internally around sales and marketing initiatives to enhance the guest experience.
- Excellent communication and leadership skills.
- Ability to work seamlessly with peers and senior leaders across all business functions.
- Experience thriving in a fast-paced environment; must be able to adapt to daily changes.
- Strong organizational and planning skills, with the ability to prioritize, handle multiple tasks, and delegate effectively.
- Ability to work traditional and non-traditional hours (nights, weekends, holidays) as required.
- Ability to stand and walk for long periods, including maneuvering up and down stairs.
- Proficiency with guest service tools, point-of-sale systems, kitchen display systems, and human resource systems preferred.
Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations.
All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Summary
Hospitality Managers are key members of the Venue Leadership team at Cosm. They are responsible for directly overseeing the front-of-house teams to ensure that Cosm’s culture and established Pillars of Service are upheld throughout the venue, from the customer’s (“Fan's”) experience to our Food & Beverage teams.
The Hospitality Manager is responsible for hiring, coaching, mentoring, teaching, developing, and leading members of our Venue team to deliver a best-in-class Shared Reality Fan Experience with passion and enthusiasm.
Our Hospitality Managers must be passionate about customer service and leadership. This is an amazing opportunity to join a growing company, and we are looking for people who want to learn and grow with us. This role requires the ability to work weekends and late evenings with high energy and a positive attitude.
Responsibilities:
- Lead daily through our Pillars of Service: Connected, Optimistic, Service-Oriented, and Memorable.
- Interview, select, train, and develop an exceptional team to deliver Cosm’s best-in-class Fan experience.
- Address performance issues immediately to coach and correct, while rewarding exceptional performance in alignment with our Culture of Rewarding for Performance.
- Oversee the daily operations of portions of the front-of-house team while partnering with other departments to provide a holistic, Fan-centric, “CosmWorthy” experience.
- Regularly use our Recognition Program to reward positive behavior among team members on a daily, weekly, monthly, and yearly basis.
- Responsible for weekly scheduling of teams, with the ability to adapt to business needs and/or special events.
- Handle Fan inquiries, complaints, and feedback to maintain our “CosmWorthy” highest level of standards.
- Develop and implement operational strategies to enhance the Fan experience and improve service quality.
- Identify and implement incremental revenue opportunities across the business while staying current with industry trends and best practices.
- Partner with our Purchasing Manager to facilitate weekly inventory needs.
- Coordinate day-of-event collaboration with all other departments for multiple program transitions within a single day, including pre-shift meetings and closing reports.
Experience:
- Bachelor's degree in Business or Hospitality preferred, but not required.
- 5+ years of experience in attractions, restaurants, sports, hotels, or entertainment venues.
- 3+ years of experience in a management or leadership position preferred.
- Strong experience in bar and/or restaurant management preferred.
- Proven ability to build, train, and lead high-performing teams while aligning internally around sales and marketing initiatives to enhance the guest experience.
- Excellent communication and leadership skills.
- Ability to work seamlessly with peers and senior leaders across all business functions.
- Experience thriving in a fast-paced environment; must be able to adapt to daily changes.
- Strong organizational and planning skills, with the ability to prioritize, handle multiple tasks, and delegate effectively.
- Ability to work traditional and non-traditional hours (nights, weekends, holidays) as required.
- Ability to stand and walk for long periods, including maneuvering up and down stairs.
- Proficiency with guest service tools, point-of-sale systems, kitchen display systems, and human resource systems preferred.
Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations.
All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 43 Hospitality Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Hospitality JobsHospitality Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Hospitality Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
- KFC26
- Wendy's6
- Taco Bell3
- Sweetgreen3
- Perkins - Northcott Hospitality2
Top Industries Hiring
- Food & Beverage32
- Hospitality & Tourism11
- Technology & Software1
What Michigan Employers Look For
The qualifications that appear most often in hospitality jobs across Michigan.
- Customer service experience in a hotel, restaurant, or resort environment
- Knowledge of property management or point-of-sale systems such as Opera or Toast
- Ability to work flexible shifts including evenings, weekends, and holidays
- Strong communication skills for interacting with guests, vendors, and team members
- Food handler certification or Michigan Liquor Control Commission server training where applicable
- High school diploma or equivalent, with preference for hospitality or culinary degree
Hospitality Jobs in Michigan: Frequently Asked Questions
How do you become a hospitality professional in Michigan?
Most hospitality roles in Michigan do not require a state license, but food service workers must complete a food handler training recognized by the Michigan Department of Agriculture and Rural Development, and alcohol servers typically complete training approved by the Michigan Liquor Control Commission. Employers in hotels and resorts generally look for a degree or certificate from a hospitality or culinary program, or relevant hands-on experience gained through entry-level positions.
Which companies hire hospitality professionals in Michigan?
Employers hiring hospitality professionals in Michigan right now include KFC, Wendy's, and Taco Bell, based on current listings on Migrate Mate as of June 2026. Michigan's gaming resorts, major convention hotels in Detroit, and the seasonal resort corridor along the northern Lower Peninsula consistently represent some of the most active hiring organizations in the state.
Which Michigan cities have the most hospitality jobs?
Detroit, Menominee, and Battle Creek have the most hospitality job openings in Michigan. Detroit drives volume through its casino resorts, convention center hotels, and a growing restaurant and entertainment district, while Grand Rapids supports a large hotel and catering market tied to its conference and medical campus economy, and Traverse City generates strong seasonal demand from its resorts and tourism industry.
Are there remote hospitality jobs in Michigan?
Yes, but they're rare. Most hospitality work is hands-on and requires physical presence, so fully remote roles are limited. About 0% of hospitality openings tied to Michigan are remote or hybrid as of June 2026, and those positions tend to be in corporate functions such as revenue management, sales coordination, or regional operations roles rather than property-level service jobs.
How can I get hired as a hospitality professional in Michigan with little or no experience?
The most realistic entry path is applying for front desk agent, host, banquet server, or housekeeping roles at a large Michigan hotel or resort, where on-the-job training is standard. Employers like MGM Grand Detroit, Amway Hotel Collection, and Great Wolf Lodge Michigan run structured onboarding programs for candidates without prior experience. Completing a food handler course or Michigan Liquor Control Commission server certification before applying gives entry-level candidates a clear edge.
Where can I find and apply to hospitality jobs in Michigan?
You can find and apply to hospitality jobs in Michigan on Migrate Mate, which lists current openings from employers across the state. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 43 Hospitality Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find Hospitality Jobs