IT Support Technician Jobs in Connecticut
IT Support Technician jobs in Connecticut are concentrated in the state's financial services, insurance, healthcare, and higher education sectors, with steady demand at the helpdesk, desktop support, and systems administration levels. Hartford, Stamford, and New Haven account for the largest share of openings, anchored by employers like Travelers, Yale New Haven Health, and United Technologies (now RTX). Network troubleshooting, Microsoft 365 administration, and cybersecurity fundamentals are the most in-demand specialties across Connecticut postings. Find a role that fits below and apply directly.
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We are looking for an experienced and confident individual who will be responsible for supporting, maintaining, and upgrading existing systems. Someone who is technically strong in Windows, Office, Office 365, Networking and Windows Server technologies and can assist with BAU Support, new implementations, migrations, and project work.
This role is located in our Enfield, CT laboratory.
Please note: Sponsorship is not available for this opportunity.
- 2nd line IT support – Windows OS, Microsoft Office, Teams, Ring Central. DCRM
- Administration of Microsoft AD, ADAXES
- Mobile Phone configuration and support using MDM (Intune)
- Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow
- General PC / Server administration and maintenance including fault diagnostics and performance improvements
- New implementations, migrations, and upgrades
- Computer related Degree, Microsoft Certification or equivalent work experience
- Significant server / desktop support experience
- Excellent customer service skills and ability to work on own initiative
- Understands the importance of documentation and on time delivery
- Sound backup and system security practices
- Experience leading rollouts, migrations and system upgrades
- Very teamwork oriented
- Travel required up to approximately 10-15%
Experience within the following is required:
- Windows Server 2012 and 2016, including DNS, DHCP & WINS
- Microsoft Active Directory
- Microsoft Windows 11, 10, 7 and XP
- MS Teams, Ring Central
- Microsoft Office 365 Migrations and Administration (Teams, OneDrive, SharePoint)
- Microsoft Productivity Suite (Outlook, Word, Excel, PowerPoint)
Additional desirable skills:
- VMware
- Service Now (SNOW)
- Supporting and configuring mobile devices (Apple, Android and PDA)
- Cloud based technologies (Azure / AWS)
- Mimecast
- Dynamics CRM
- LIMS Experience
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
“If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com”
We are looking for an experienced and confident individual who will be responsible for supporting, maintaining, and upgrading existing systems. Someone who is technically strong in Windows, Office, Office 365, Networking and Windows Server technologies and can assist with BAU Support, new implementations, migrations, and project work.
This role is located in our Enfield, CT laboratory.
Please note: Sponsorship is not available for this opportunity.
- 2nd line IT support – Windows OS, Microsoft Office, Teams, Ring Central. DCRM
- Administration of Microsoft AD, ADAXES
- Mobile Phone configuration and support using MDM (Intune)
- Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow
- General PC / Server administration and maintenance including fault diagnostics and performance improvements
- New implementations, migrations, and upgrades
- Computer related Degree, Microsoft Certification or equivalent work experience
- Significant server / desktop support experience
- Excellent customer service skills and ability to work on own initiative
- Understands the importance of documentation and on time delivery
- Sound backup and system security practices
- Experience leading rollouts, migrations and system upgrades
- Very teamwork oriented
- Travel required up to approximately 10-15%
Experience within the following is required:
- Windows Server 2012 and 2016, including DNS, DHCP & WINS
- Microsoft Active Directory
- Microsoft Windows 11, 10, 7 and XP
- MS Teams, Ring Central
- Microsoft Office 365 Migrations and Administration (Teams, OneDrive, SharePoint)
- Microsoft Productivity Suite (Outlook, Word, Excel, PowerPoint)
Additional desirable skills:
- VMware
- Service Now (SNOW)
- Supporting and configuring mobile devices (Apple, Android and PDA)
- Cloud based technologies (Azure / AWS)
- Mimecast
- Dynamics CRM
- LIMS Experience
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
“If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com”
See All 6 IT Support Technician Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
IT Support Technician Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
What Connecticut Employers Look For
The qualifications that appear most often in IT support technician jobs across Connecticut.
- CompTIA A+ or equivalent certification required or strongly preferred by most Connecticut employers
- Two or more years of hands-on desktop or helpdesk support experience in a professional environment
- Demonstrated proficiency with Microsoft 365, Active Directory, and Windows operating systems
- Experience supporting users both in person and remotely using ticketing systems such as ServiceNow
- Strong written and verbal communication skills for end-user documentation and escalation reporting
- Associate or bachelor's degree in information technology, computer science, or a related field preferred
IT Support Technician Jobs in Connecticut: Frequently Asked Questions
How do you become an it support technician in Connecticut?
Connecticut does not require a state-issued license to work as an it support technician, so the path runs through education and vendor-neutral certifications. Most employers start candidates at the helpdesk or desktop support level after completing an associate degree in information technology or a certificate program at a Connecticut community college. Earning CompTIA A+ before applying is the most reliable credential for breaking into the field, and Security+ adds considerable weight for roles tied to regulated industries like insurance or healthcare.
Which companies hire it support technicians in Connecticut?
Companies currently hiring it support technicians in Connecticut include D-Wave, Cianbro, and Ascot, per current listings on Migrate Mate as of July 2026. Connecticut's concentration of large insurance carriers, hospital systems, and defense contractors means demand for on-site and hybrid support roles remains consistent throughout the year.
Which Connecticut cities have the most it support technician jobs?
Enfield, Stamford, and Fairfield lead Connecticut for it support technician openings. Hartford dominates because of the dense cluster of insurance and financial services headquarters located there, while Stamford's proximity to New York draws regional offices that maintain their own local IT staff, and New Haven's healthcare and university sector keeps a reliable pipeline of support roles open year-round.
Are there remote it support technician jobs in Connecticut?
Yes, but they're limited. Much of the role involves hands-on hardware troubleshooting, on-site setup, and in-person end-user support, which keeps most positions tied to a physical location. About 0% of it support technician openings tied to Connecticut are remote or hybrid as of July 2026, and those tend to be Level 2 or Level 3 roles focused on software support, cloud administration, or ticketing queue management rather than field work.
How can I get hired as an it support technician in Connecticut with little or no experience?
The most realistic entry point is a helpdesk associate or IT support specialist role, which large Connecticut employers in healthcare and insurance regularly fill with candidates who hold a CompTIA A+ and a community college certificate. Institutions like Capital Community College and Manchester Community College offer short-term IT programs that Connecticut employers recognize. Volunteering to support technology at a nonprofit or school district also builds the hands-on history that hiring managers want, and lateral moves from administrative or office coordinator roles at tech-dependent organizations are a common way in.
Where can I find and apply to it support technician jobs in Connecticut?
You can find and apply to it support technician jobs in Connecticut on Migrate Mate, which lists current Connecticut openings across industries and experience levels. Find the roles that fit your background and apply directly from the listings.
See All 6 IT Support Technician Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs