IT Support Technician Jobs in Virginia
IT Support Technician jobs in Virginia are concentrated in federal contracting, defense, cybersecurity, and state government agencies, making it one of the most active markets in the country for this role across entry-level helpdesk through senior systems support. The largest hiring activity is in Northern Virginia, Richmond, and Hampton Roads, where employers like Leidos, Booz Allen Hamilton, and SAIC have deep, sustained demand for support technicians. The most in-demand specialties are endpoint management, Active Directory administration, and cleared IT support tied to federal contracts. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 59+ IT Support Technician jobs
PRIMARY PURPOSE/SCOPE
The IT Support Technician plays a critical role in supporting Bluefield University’s technology operations by delivering responsive end user support while contributing to infrastructure reliability, identity management, and institutional security response. This position supports desktop and mobile technologies, assists with physical connectivity troubleshooting, participates in security alert response, and helps ensure continuity of technology services that support the academic and administrative mission of the University.
ESSENTIAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS
End User and Endpoint Support
- Responds to support requests submitted through the University’s helpdesk system in a timely and professional manner.
- Provides on-site and remote technical support to faculty, staff, and students.
- Installs, configures, and troubleshoots desktop and mobile operating systems, productivity applications, and institutional software platforms.
- Prepares, deploys, remediates, and securely decommissions University-owned computers, mobile devices, printers, and peripherals.
- Maintains accurate records of hardware inventory and supports device lifecycle management.
Identity and Access Support
- Assists with user account provisioning and access troubleshooting.
- Provides support for multi-factor authentication and application sign-on issues.
- Helps ensure appropriate and secure system access in alignment with institutional policies.
Security Alert Response
- Responds to security alerts escalated for review of user accounts or devices.
- Assists in evaluating flagged accounts and performing remediation steps when necessary.
- Documents actions taken and escalates complex issues according to established procedures.
Physical Connectivity and Infrastructure Support
- Assists with troubleshooting wired and wireless connectivity issues.
- Supports physical access point troubleshooting and basic wiring diagnostics.
- Assists in maintaining organized and functional technology workspaces and network connection points.
Operational Support
- Supports onboarding and orientation efforts by preparing user accounts, devices, and technology documentation.
- Contributes to documentation, knowledge base development, and process improvement initiatives.
- Collaborates with IT team members to support institutional technology continuity.
SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS
This position does not directly supervise employees.
KNOWLEDGE, SKILLS, ABILITIES, AND EDUCATION/EXPERIENCE
Minimum Qualifications
- Associate’s degree or equivalent technical training in information technology, computer science, or related field.
- 1 to 2 years of experience in a helpdesk, desktop support, or IT support role.
- Strong troubleshooting skills with Windows and macOS environments.
- Familiarity with device imaging, software deployment, and account setup processes.
- Basic understanding of TCP/IP networking and wireless connectivity principles.
- Working knowledge of identity and access concepts including multi-factor authentication.
- Ability to document support procedures and technical resolutions clearly and accurately.
- Strong interpersonal and communication skills with a commitment to customer service.
Preferred Qualifications
- Experience supporting enterprise applications such as Microsoft 365 or learning management systems.
- Working knowledge of directory services and role-based access concepts.
- Familiarity with hybrid IT environments including on-premises and cloud systems.
- CompTIA A+, Network+, or equivalent certification.
- Experience within a higher education technology environment.
PERFORMANCE STANDARDS
This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.
APPLICATION INSTRUCTIONS
Please complete the electronic employment application and upload:
- Letter of interest
- Resume
- Personal statement of Christian faith.
To be considered for this position, all application requirements listed above must be completed.
Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.
Bluefield University is a private, not-for-profit institution affiliated with the Baptist General Association of Virginia. Bluefield University shall not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. This institution encourages women, minorities, veterans, and individuals with disabilities to apply.
PRIMARY PURPOSE/SCOPE
The IT Support Technician plays a critical role in supporting Bluefield University’s technology operations by delivering responsive end user support while contributing to infrastructure reliability, identity management, and institutional security response. This position supports desktop and mobile technologies, assists with physical connectivity troubleshooting, participates in security alert response, and helps ensure continuity of technology services that support the academic and administrative mission of the University.
ESSENTIAL DUTIES, RESPONSIBILITIES, AND FUNCTIONS
End User and Endpoint Support
- Responds to support requests submitted through the University’s helpdesk system in a timely and professional manner.
- Provides on-site and remote technical support to faculty, staff, and students.
- Installs, configures, and troubleshoots desktop and mobile operating systems, productivity applications, and institutional software platforms.
- Prepares, deploys, remediates, and securely decommissions University-owned computers, mobile devices, printers, and peripherals.
- Maintains accurate records of hardware inventory and supports device lifecycle management.
Identity and Access Support
- Assists with user account provisioning and access troubleshooting.
- Provides support for multi-factor authentication and application sign-on issues.
- Helps ensure appropriate and secure system access in alignment with institutional policies.
Security Alert Response
- Responds to security alerts escalated for review of user accounts or devices.
- Assists in evaluating flagged accounts and performing remediation steps when necessary.
- Documents actions taken and escalates complex issues according to established procedures.
Physical Connectivity and Infrastructure Support
- Assists with troubleshooting wired and wireless connectivity issues.
- Supports physical access point troubleshooting and basic wiring diagnostics.
- Assists in maintaining organized and functional technology workspaces and network connection points.
Operational Support
- Supports onboarding and orientation efforts by preparing user accounts, devices, and technology documentation.
- Contributes to documentation, knowledge base development, and process improvement initiatives.
- Collaborates with IT team members to support institutional technology continuity.
SUPERVISORY DUTIES, RESPONSIBILITIES, AND FUNCTIONS
This position does not directly supervise employees.
KNOWLEDGE, SKILLS, ABILITIES, AND EDUCATION/EXPERIENCE
Minimum Qualifications
- Associate’s degree or equivalent technical training in information technology, computer science, or related field.
- 1 to 2 years of experience in a helpdesk, desktop support, or IT support role.
- Strong troubleshooting skills with Windows and macOS environments.
- Familiarity with device imaging, software deployment, and account setup processes.
- Basic understanding of TCP/IP networking and wireless connectivity principles.
- Working knowledge of identity and access concepts including multi-factor authentication.
- Ability to document support procedures and technical resolutions clearly and accurately.
- Strong interpersonal and communication skills with a commitment to customer service.
Preferred Qualifications
- Experience supporting enterprise applications such as Microsoft 365 or learning management systems.
- Working knowledge of directory services and role-based access concepts.
- Familiarity with hybrid IT environments including on-premises and cloud systems.
- CompTIA A+, Network+, or equivalent certification.
- Experience within a higher education technology environment.
PERFORMANCE STANDARDS
This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above.
APPLICATION INSTRUCTIONS
Please complete the electronic employment application and upload:
- Letter of interest
- Resume
- Personal statement of Christian faith.
To be considered for this position, all application requirements listed above must be completed.
Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.
Bluefield University is a private, not-for-profit institution affiliated with the Baptist General Association of Virginia. Bluefield University shall not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. This institution encourages women, minorities, veterans, and individuals with disabilities to apply.
See All 59 IT Support Technician Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
IT Support Technician Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Virginia Employers Look For
The qualifications that appear most often in IT support technician jobs across Virginia.
- CompTIA A+ certification required or strongly preferred by most Virginia employers
- Experience supporting Windows environments and Active Directory in a professional setting
- Ability to obtain or currently hold a DoD security clearance for federal contract roles
- Familiarity with ticketing systems such as ServiceNow or Remedy for incident tracking
- Strong troubleshooting skills across hardware, software, and network connectivity issues
- Associate degree or higher in information technology, computer science, or a related field
IT Support Technician Jobs in Virginia: Frequently Asked Questions
How do you become a it support technician in Virginia?
Virginia does not require a state-issued license to work as an it support technician. The standard hiring path begins with a high school diploma or associate degree in information technology, followed by earning CompTIA A+ certification, which most Virginia employers treat as the baseline credential. Many candidates start in helpdesk or desktop support roles at government contractors or large commercial employers, then build toward certifications like Network+ or Security+ as they advance.
Which companies hire it support technicians in Virginia?
Companies currently hiring it support technicians in Virginia include SAIC, BMZ, and KBR, per current listings on Migrate Mate as of September 2026. Virginia's concentration of federal agencies and defense contractors means a significant share of these openings come from large government contracting firms with long-term, multi-year programs based in Northern Virginia and the Hampton Roads region.
Which Virginia cities have the most it support technician jobs?
Arlington, Chantilly, and Virginia Beach have the most it support technician openings in Virginia. Northern Virginia drives the largest share due to the density of federal agencies, defense contractors, and technology firms clustered around the Pentagon corridor and Tysons, while Richmond and Hampton Roads generate steady demand through state government operations, healthcare systems, and naval installations.
Are there remote it support technician jobs in Virginia?
Yes, but they're less common than in purely desk-based roles because much of the work involves hands-on hardware support and on-site presence, particularly for cleared positions tied to federal facilities. About 33% of it support technician openings tied to Virginia are remote or hybrid as of September 2026, and the roles most likely to offer flexibility are tier-two software support and remote desktop administration positions that do not require physical access to equipment.
How can I get hired as a it support technician in Virginia with little or no experience?
The most realistic entry path is earning CompTIA A+ certification and applying to entry-level helpdesk or desktop support roles at Virginia's large federal contractors, which regularly hire associates without prior professional experience. Employers like Leidos and Booz Allen Hamilton run new-hire onboarding cohorts for junior IT roles, and many state agencies in Richmond post IT associate positions open to recent graduates. Moving laterally from a customer service or administrative coordinator role within a technology-heavy organization is another common door-opener, especially when paired with a home lab portfolio or a completed IT certificate program from a Northern Virginia Community College or similar institution.
Where can I find and apply to it support technician jobs in Virginia?
You can find and apply to it support technician jobs in Virginia on Migrate Mate, which lists current Virginia openings updated in real time. Search the listings, find the roles that match your experience and location, and apply directly to the ones that fit.
See All 59 IT Support Technician Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs