IT Support Technician Jobs in South Carolina
IT Support Technician jobs in South Carolina draw consistent demand across the state's government contracting, advanced manufacturing, healthcare, and higher education sectors, with openings at every level from help desk associate to senior systems administrator. Columbia, Greenville, and Charleston account for the largest share of postings, anchored by established employers like Prisma Health, BMW Group Manufacturing, and the South Carolina Department of Administration. The most sought-after specialties include endpoint management, Active Directory administration, and help desk tier-two support. See the openings below and apply to the ones that match your experience.
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POSITION SUMMARY: The IT Support Center Supervisor oversees the day-to-day operations of the IT Support Center, supports technicians, provides advanced technical support to technicians and users, oversees projects involving new technologies, and assists in planning hardware deployments.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Oversee day-to-day operations of the IT Support Center
- Develop strategies for improving customer service.
- Handle customer complaints and escalate to management as necessary.
- Review customer tickets to ensure internal procedures are followed and SLAs are met.
- Lead multiple teams of technicians.
- Conduct meetings with technicians and team leaders.
- Evaluate new technologies and make recommendations for implementation.
- Make recommendations for hardware purchases and upgrades.
- Assist with planning deployments of new and upgraded hardware and software.
- Implement processes to create efficiencies and improve service through automation.
- Research computer issues and offer resolutions based on research.
- Assist technicians to provide solutions to users’ issues.
- Respond quickly and competently to technician requests.
- Maintain Support Center documentation.
- Create processes to document closely affiliated business technology products and services costs.
- Generate KPI reports for IT management and closely affiliated businesses.
- Assist IT to maintain a high level of customer service.
- Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Proven leadership ability
- Exhibited knowledge of operating system platforms such as Windows and Mac
- Basic knowledge of LAN, hubs, switches, and network configuration
- Experience in technical computer support
- Ability to interface with users and discuss issues
- Understanding of software end user license agreements
- Advanced knowledge of computer system hardware and software components
- Advanced working knowledge of office and non-standard applications
- Ability and willingness to learn new technologies
- Good interpersonal and communication skills
- Desire to teach others about the technology field
- Ability to lead others
- Ability to work with frequent interruptions
- CompTIA A+ preferred but not required
An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php (https://www.bju.edu/about/creed-mission.php)) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php (https://www.bju.edu/about/positions.php)). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, worldclass education from a biblical worldview.
#LI-Onsite
Experience
Required- 1 - 2 Years of Related Experience
Education
Required- Bachelors or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
POSITION SUMMARY: The IT Support Center Supervisor oversees the day-to-day operations of the IT Support Center, supports technicians, provides advanced technical support to technicians and users, oversees projects involving new technologies, and assists in planning hardware deployments.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Oversee day-to-day operations of the IT Support Center
- Develop strategies for improving customer service.
- Handle customer complaints and escalate to management as necessary.
- Review customer tickets to ensure internal procedures are followed and SLAs are met.
- Lead multiple teams of technicians.
- Conduct meetings with technicians and team leaders.
- Evaluate new technologies and make recommendations for implementation.
- Make recommendations for hardware purchases and upgrades.
- Assist with planning deployments of new and upgraded hardware and software.
- Implement processes to create efficiencies and improve service through automation.
- Research computer issues and offer resolutions based on research.
- Assist technicians to provide solutions to users’ issues.
- Respond quickly and competently to technician requests.
- Maintain Support Center documentation.
- Create processes to document closely affiliated business technology products and services costs.
- Generate KPI reports for IT management and closely affiliated businesses.
- Assist IT to maintain a high level of customer service.
- Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Proven leadership ability
- Exhibited knowledge of operating system platforms such as Windows and Mac
- Basic knowledge of LAN, hubs, switches, and network configuration
- Experience in technical computer support
- Ability to interface with users and discuss issues
- Understanding of software end user license agreements
- Advanced knowledge of computer system hardware and software components
- Advanced working knowledge of office and non-standard applications
- Ability and willingness to learn new technologies
- Good interpersonal and communication skills
- Desire to teach others about the technology field
- Ability to lead others
- Ability to work with frequent interruptions
- CompTIA A+ preferred but not required
An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php (https://www.bju.edu/about/creed-mission.php)) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php (https://www.bju.edu/about/positions.php)). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, worldclass education from a biblical worldview.
#LI-Onsite
Experience
Required- 1 - 2 Years of Related Experience
Education
Required- Bachelors or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 25 IT Support Technician Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
IT Support Technician Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in IT support technician jobs across South Carolina.
- CompTIA A+ certification or equivalent vendor credential required by most South Carolina employers
- One or more years of hands-on desktop and hardware troubleshooting experience in a professional setting
- Proficiency supporting Windows operating environments, Microsoft 365, and Active Directory
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy for incident tracking
- Strong verbal communication skills for end-user support across in-person and remote channels
- Associate or bachelor's degree in information technology, computer science, or a related field preferred
IT Support Technician Jobs in South Carolina: Frequently Asked Questions
How do you become a it support technician in South Carolina?
South Carolina does not require a state-issued license to work as an it support technician, so the path runs through education and vendor-neutral certification. Most employers expect at least a CompTIA A+ credential, which you can earn through self-study or programs at technical colleges like Trident Technical College or Greenville Technical College. An associate degree in information technology strengthens your application, and many candidates move into the role directly from these programs.
Which companies hire it support technicians in South Carolina?
Employers hiring it support technicians in South Carolina right now include Charleston County School District, Amazon, and Bob Jones University, based on current listings on Migrate Mate as of November 2026. South Carolina's mix of state government agencies, large healthcare systems, and international manufacturers creates steady year-round demand across all experience levels.
Which South Carolina cities have the most it support technician jobs?
Greenville, Charleston, and Columbia have the most it support technician openings in South Carolina. Columbia leads because it is home to the state government, the University of South Carolina, and a dense cluster of defense contractors, while Greenville and Charleston are driven by advanced manufacturing campuses and growing healthcare networks that require on-site technical support staff.
Are there remote it support technician jobs in South Carolina?
Yes, but they're less common than in purely desk-based roles because much of the work involves hands-on hardware support, on-site troubleshooting, and physical infrastructure. About 50% of it support technician openings tied to South Carolina are remote or hybrid as of November 2026. The portions most likely to be remote are tier-one help desk, software troubleshooting, and phone-based end-user support rather than hardware repair or network installation.
How can I get hired as a it support technician in South Carolina with little or no experience?
The most realistic entry path is completing a CompTIA A+ prep program at a South Carolina technical college, such as Midlands Technical College or Spartanburg Community College, then applying to help desk associate or IT support intern roles at state agencies, healthcare systems like MUSC Health, or manufacturing firms with large local campuses. Adjacent roles in data entry, office administration, or AV support offer lateral moves in, and a home lab portfolio or a completed A+ credential consistently tips hiring decisions in a candidate's favor.
Where can I find and apply to it support technician jobs in South Carolina?
You can find and apply to it support technician jobs in South Carolina on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 25 IT Support Technician Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs