Marketing Account Manager Jobs in Illinois

Overview
The Marketing Account Manager, Engagement & Strategy owns the client relationship and is a key point of contact for clients. The Account Manager is accountable for setting and satisfying client expectations and is a driving force for their client and agency. A person in this role has a track record of successful account management, executing marketing strategy, demonstrable results, and great decision making to further the needs of your clients and Blackbird Digital.

You are comfortable working with all levels of the client organization and have no problem being visible to client’s senior level management. The Account Manager plays an important role, juggling the daily operations of the account with a mastery of the mechanical tasks needed to keep things moving while staying sharply focused on the delivery of sound strategy.

The Account Manager can seamlessly transition between multiple things: executing the strategic vision, creative problem solving, and effectively communicating internally to your team and externally to your clients. You have an intuitive ability to translate client objectives into thoughtful activation plans and are excellent at making judgement calls in situations where there is no prescribed process or solution. These competencies, combined with a thorough understanding of the clients’ business and your operational excellence, enables the Account Manager to develop and deepen your client’s understanding that Blackbird Digital is their “Most Important Partner.”

You might be the perfect candidate if you can show us examples:

· Of being relentlessly focused on bringing out the best in people, process, and execution.

· How you are approachable, likeable, and those around you are inspired by your actions to do their very best.

· Of how you know how to plan the work, and then work the plan.

· How you can drive results, even when a path forward needs to be invented.

· When you heard a client’s business objective, said “I know exactly what I need to do,” and created something where nothing existed before.

Key Accountabilities

· Thorough understanding of Blackbird Digital’s offerings.

· Mastery of managing internal process and aptitude for managing the daily mechanics of an account.

· Primary point of contact for all client related activities.

• Strengthens the relationship with clients, becoming their go-to resource by asking the right questions, bringing insights, engaging in real-time dialogue, and being a visible and influential presence among their management.
• Drives the relationship and proactively solves problems, mitigates issues, and builds a mutually beneficial relationship.
• Display a firm understanding of the client’s team structure, hierarchy, and political realities.
• Knowing all there is to know about the client’s product or service, the market, and its consumer - and understanding the client’s objectives in terms of sales, market-share, and competitive products/advantage.
• Ability to create actionable strategic briefs that clearly define the client’s goals for the work, what we are doing, and gives the internal team everything they need to activate.
• You are able to present work confidently and persuasively to both your team and client’s.
• Unwavering passion and an unstoppable drive to bring the best work to life.
• Excellent analytical skills - being strong at both IQ and EQ - adept at reading data for insights and reading “the room” for feedback.
• Amazing communication and presentation skills: articulate, straightforward, and engaging.
• Able to deeply understand strategy, objectives, and measurement planning - always pushing for measurable results.
• Lead discussions with internal team members, setting clear expectations for tasks and deliverables.
• Work closely with Chief Brand Strategist, agency owners, and other key stakeholders to develop business strategy.

Reporting Relationships

This role will not have direct reports, but has the opportunity to grow into a senior position over time. You will report to the Chief Brand Strategist of Blackbird Digital.

Location Requirement

The candidate will be expected to work at the Naperville, IL office, 9am to 5pm Monday thru Friday with the opportunity to work from home after demonstrated trust and accountability. Some travel to/from client locations is expected.

About Blackbird Digital

Blackbird is a full-service marketing agency located in Naperville, IL. At 27 years old, we’ve seen every shift, every algorithm change, and we’ve thrived through them all. We’re proud to be a Veteran and Woman owned business. Our philosophy is pretty simple: we consistently push the boundaries of creativity and innovation in every project. We believe in making bold moves and delivering standout campaigns that leave a lasting impact. The client’s brand is their heart-and-soul and we take that seriously. We strongly believe that there’s no such thing as one-size-fits-all approach to achieving success. Every solution is tailored to individually meet a specific need.

We believe in:

· Elevating brands and companies

· Making some noise

· And above all else…..TO NOT BE F*****G BORING!

We create impactful campaigns by leveraging data-driven insights and creative thinking to deliver messages that connect authentically with audiences. Our collaborative approach ensures that every project meets our client’s vision and leaves a lasting, results-based impression. We dare to go where others won’t. We’re not afraid to go against the grain. To tell a client this is a bad idea. Or to tell each other it’s a bad idea. Because some of our best work was born that way.

Ready to go? We can’t wait to meet you.

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Hybrid remote in Naperville, IL 60563