Medical Office Assistant Jobs in New Jersey

Department: Urgent Care Plus

Reports to: Site Nurse Manager

Job Summary: Run the front desk operations during shift and provide administrative support in the Urgent Care Plus Center

Essential Duties and Responsibilities:

· Greet patient and visitors; direct all people to the appropriate location and services; be courteous, polite and helpful to patient and visitors at all times

· Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times

· Provide efficient and professional telephone services; take complete and accurate messages; inform callers if the wait is longer than expected

· Register patients accurately and according to company protocols

· Determine eligibility of patient for services provided by company; assist patients in accurately completing appropriate forms

· Schedule appointments and tests for patients

· Collect and post fees according to protocols; prepare and balance daily financial register

· Maintain forms and office supplies required for front desk activities

· Printing and scanning of patient charts and diagnostic reports

· Inform medical staff of any urgent patient needs i.e. bleeding, pain, chest pain

· Work with the medical staff to ensure all patients are treated in a timely manner

· Inform patient when wait time will be longer than expected

· Follow open and closing procedurres

· Assist the medical staff with any clerical needs i.e. photocopy, telephone calls, faxing, scanning, pre-certification of radiology testing

· Handle all medical record requests in a timely manner and according to protocols

· Handle correspondence

· Perform other administrative duties as directed

· Establish and maintain effective working relationships with providers and co-workers

· All other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Education and/or Experience: High school diploma or general education degree (GED)

· Language Skills: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization. Bi-lingual in English and Spanish is a plus.

· Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

· 1-2 years of medical office experience is a plus

· Computer literate

Pay: $18.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person