Operations Analyst Jobs in Indiana

Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.

At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always.

Envita Solutions is offering a dynamic internship opportunity within its Operations organization on the Customer Impact Team, where you'll work alongside our Customer Program Coordinator II to review, consolidate, and improve the data processes and practices that drive customer reporting. This role involves auditing existing data practices, documenting how information moves through our systems, facilitating data updates, and translating findings into clear, usable information for the team. Interns will gain hands-on experience in data analytics, business intelligence, and operational process design, with potential opportunities for local travel and facility tours.

Essential Functions

• Ensures Health & Safety are the number one goal by following policies, processes, and always acting in a safe manner.
• Working as part of the Customer Impact Team with no specific customer assignment.
• Review current data processes and practices to identify redundancies, gaps, and opportunities to consolidate.
• Document and help standardize data entry, validation, and update procedures.
• Facilitate data updates and maintenance within our internal systems and CRM.
• Review existing data points for correlation to aid in opportunity identification.
• Translate data findings into clear, digestible summaries and visuals for operational stakeholders.
• Collaborate cross-departmentally to ensure data/billing accuracy.
• Assist in writing and refining process documentation for data workflows.
• Prepare monthly/annual waste activity reports and supporting analysis.
• Create items/database for customer baseline process.
• Impact analysis support for ground level projects.
• Work with the leadership team on targeted projects related to CRM tracking and reporting.
• Potential for local travel opportunities to meet with customers and tour different facilities.
• Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.

Education Qualifications

• Required High School or Equivalent
• Preferred Bachelor's Degree and open to current College Juniors, College Seniors, recent Bachelor's Degree graduates, and Master's students majoring in Data Science, Data Analytics, Business Intelligence, Business Analytics, or a related field.

Experience Qualifications

• Preferred data analysis, reporting, customer service, or environmental experience or classroom exposure.

Skills and Abilities

• Strong computer skills including the Microsoft Office Suite, with an emphasis on Excel.
• Comfort using Microsoft CoPilot and other AI tools to support analysis and documentation.
• Extreme attention to detail and strong pattern recognition skills.
• Ability to learn new data systems quickly.
• Ability to translate data into digestible, actionable information.
• Ability to help write and document processes.
• Curious and inquisitive, with excellent communication and relationship building skills.
• Regular and predictable attendance is an essential function of this job.

Working Conditions/Physical Demands

• Must be able to make an office commute.
• This is a full-time, hybrid position based out of the Envita Solutions office.

Internships at The Heritage Group

The Heritage Group Internship Program provides hands-on, paid experiences in a corporate function or within one of our many operating companies. Interns can expect to network with other students and professionals, gain useful skills, receive mentoring, and make their own contributions to the organization. Additionally, interns can participate in our weekly hosted events focused on professional development, team building, and community service.

Intern pay is non-negotiable and is calculated based on current academic class standing $18/hour (Freshman) - $21/hour (Senior), etc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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