Operations Supervisor Jobs in Connecticut
Operations Supervisor jobs in Connecticut are consistently in demand, with strong hiring concentrated in manufacturing, distribution, defense contracting, and healthcare operations across the state. Hartford, Bridgeport, and New Haven anchor most of the openings, and established employers like Raytheon Technologies, Yale New Haven Health, and Pitney Bowes maintain ongoing operations supervisor hiring throughout the year. The most sought-after specialties in Connecticut are supply chain operations, production floor supervision, and facilities and logistics management. See the openings below and apply to the ones that match your experience.
Find Operations Supervisor JobsOverview
Showing 5 of 30+ Operations Supervisor jobs
Position Overview
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
Key Job Responsibilities
Operations Management
- Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
- Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
- Ensures flowsheets are updated and properly completed.
- Works with team to establish coordinated communications for the management of events.
- Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
Training/Staff Development
- Assists in training technicians on all floor activities.
- Assists in training technicians on the venue’s operational standards and Encore’s service and operational standards.
- Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
- Models and reinforces a positive working environment centered around company values.
Event Technology
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Performs preventative maintenance on equipment to keep it presentable and in good working condition.
- Leads the team in proper security, storage, transportation, and maintenance of equipment.
- Participates in physical inventory count processes as requested.
Job Qualifications
- Bachelor’s degree is preferred.
- 3-5 years of customer service or hospitality experience is preferred.
- 3-5 year of audio-visual experience is required.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- Knowledge of technical theory.
- Advanced problem-solving skills.
- Experience leading workflow and team members.
- A valid driver’s license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.
Physical Activities
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $20.82 - $27.07
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
Position Overview
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
Key Job Responsibilities
Operations Management
- Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
- Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
- Ensures flowsheets are updated and properly completed.
- Works with team to establish coordinated communications for the management of events.
- Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
Training/Staff Development
- Assists in training technicians on all floor activities.
- Assists in training technicians on the venue’s operational standards and Encore’s service and operational standards.
- Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
- Models and reinforces a positive working environment centered around company values.
Event Technology
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Performs preventative maintenance on equipment to keep it presentable and in good working condition.
- Leads the team in proper security, storage, transportation, and maintenance of equipment.
- Participates in physical inventory count processes as requested.
Job Qualifications
- Bachelor’s degree is preferred.
- 3-5 years of customer service or hospitality experience is preferred.
- 3-5 year of audio-visual experience is required.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- Knowledge of technical theory.
- Advanced problem-solving skills.
- Experience leading workflow and team members.
- A valid driver’s license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.
Physical Activities
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $20.82 - $27.07
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
See All 30 Operations Supervisor Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find Operations Supervisor JobsOperations Supervisor Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Operations Supervisor Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Biotechnology & Pharmaceuticals
What Connecticut Employers Look For
The qualifications that appear most often in operations supervisor jobs across Connecticut.
- Three or more years of supervisory experience in a manufacturing, distribution, or operations environment
- Bachelor's degree in business, operations management, or a related field preferred by most Connecticut employers
- Demonstrated ability to manage team performance metrics, scheduling, and daily workflow in a fast-paced setting
- Familiarity with lean manufacturing, Six Sigma, or continuous improvement methodologies widely applied in Connecticut facilities
- Proficiency with enterprise resource planning systems such as SAP, Oracle, or equivalent platforms
- Strong written and verbal communication skills for coordinating with cross-functional teams and reporting to senior leadership
Operations Supervisor Jobs in Connecticut: Frequently Asked Questions
How do you become a operations supervisor in Connecticut?
Most operations supervisor roles in Connecticut do not require a state-issued license, but employers consistently expect a combination of postsecondary education and hands-on supervisory experience. A bachelor's degree in operations management, business administration, or industrial engineering gives candidates a strong foundation. Connecticut employers in manufacturing and defense contracting place additional value on certifications like Lean Six Sigma Green Belt or APICS CPIM, which signal readiness for the role without requiring state credentialing.
Which companies hire operations supervisors in Connecticut?
Companies currently hiring operations supervisors in Connecticut include Eversource Energy, CVS Health, and Trego/Dugan Aviation, per current listings on Migrate Mate as of November 2026. Connecticut's mix of precision manufacturing, defense, healthcare systems, and distribution hubs means openings appear across a wide range of industries throughout the state year-round.
Which Connecticut cities have the most operations supervisor jobs?
Danbury, Stamford, and Windsor Locks have the most operations supervisor openings in Connecticut. Hartford leads because of its concentration of insurance, healthcare, and corporate headquarters operations, while Bridgeport and New Haven generate consistent demand through their manufacturing facilities, port logistics, and large hospital systems that run complex multi-site operations.
Are there remote operations supervisor jobs in Connecticut?
Yes, but they're rare. Operations supervisor work is largely hands-on and site-dependent, requiring direct oversight of teams, equipment, and production floors. About 20% of operations supervisor openings tied to Connecticut are remote or hybrid as of November 2026, and those tend to be in administrative operations or multi-site coordination roles rather than traditional floor supervision positions.
How can I get hired as a operations supervisor in Connecticut with little or no experience?
The most realistic entry path is moving into a team lead or shift lead role within a Connecticut manufacturing, distribution, or healthcare facility and building supervisory experience from there. Large Connecticut employers like UTC Aerospace facilities, Stop and Shop distribution centers, and Yale New Haven Health regularly hire operations associates and shift coordinators as stepping stones. Earning a Lean Six Sigma White or Yellow Belt credential before applying signals initiative and gives candidates a concrete edge over others at the same experience level.
Where can I find and apply to operations supervisor jobs in Connecticut?
You can find and apply to operations supervisor jobs in Connecticut on Migrate Mate, which lists current Connecticut openings updated regularly. Search the listings for roles that match your industry background and experience level, then apply directly to the ones that fit.
See All 30 Operations Supervisor Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find Operations Supervisor Jobs