Patient Representative Jobs in District of Columbia
Patient Representative jobs in District of Columbia concentrate in the city's dense network of academic medical centers, federal health agencies, and large nonprofit hospital systems, with demand ranging from entry-level patient advocate roles to senior liaison positions. Most hiring activity centers in Washington DC itself, where organizations such as MedStar Health, Children's National Hospital, and George Washington University Hospital maintain consistent patient representative staffing. The most sought-after specialties include billing advocacy, discharge planning coordination, and grievance resolution. Find a role that fits below and apply directly.
Find Patient Representative JobsOverview
Showing 5 of 14+ Patient Representative jobs
Job Family:
Patient Account Representative
Travel Required:
Clearance Required:
What You Will Do:
The Patient Account Representative is an extension of a client’s business office staff. Patient accounting representatives are responsible for timely and effective resolution of unpaid accounts. They perform a variety of duties including claim editing, billing, follow up, and payment and adjustment processing in order to meet the client cash and A/R goals.
This is a 100% remote position.
The qualified individual will be receiving incoming calls and making outbound calls.
- Analyzes and researches reasons for denied and underpaid claims.
- Determines and executes best approach for resolution.
- Identifies issues and trends and reports to manager.
- Maintains confidential system and payer website access.
- Follows QBS account management protocols and strategies.
- Maintains current knowledge of all relevant systems as well as federal and state billing regulations.
- Maintains current knowledge of contract terms and conditions related to claim resolution.
- Corresponds with third party payers, according to established protocols, to obtain status and payment.
- Communicates with clients, as needed, to expedite claim resolution.
- Performs any and all job-related duties, as assigned, in a professional and positive manner to ensure achievement of cash and A/ R goals.
What You Will Need:
- High School Diploma or GED or 3+ years of relevant equivalent experience in lieu of diploma / GED.
- 1-3+ years working within revenue cycle, health insurance, or healthcare customer service
- Working knowledge of the following: medial insurance claims follow-ups, payer portals, and clearinghouses
- Working experience with an EHR and EMR systems
What Would Be Nice to Have:
- Meditech Experience
- Epic Experience
- PC skills in a Windows environment. Knowledge and utilization of desktop applications to include Word and Excel.
- Bilingual Spanish
- 1+ year experience working in a Healthcare or Customer Service setting.
- Ability to initiate and follow through on projects and work independently with minimal supervision.
#IndeedSponsored
#LI-DNI
The annual salary range for this position is $31,000.00-$51,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family:
Patient Account Representative
Travel Required:
Clearance Required:
What You Will Do:
The Patient Account Representative is an extension of a client’s business office staff. Patient accounting representatives are responsible for timely and effective resolution of unpaid accounts. They perform a variety of duties including claim editing, billing, follow up, and payment and adjustment processing in order to meet the client cash and A/R goals.
This is a 100% remote position.
The qualified individual will be receiving incoming calls and making outbound calls.
- Analyzes and researches reasons for denied and underpaid claims.
- Determines and executes best approach for resolution.
- Identifies issues and trends and reports to manager.
- Maintains confidential system and payer website access.
- Follows QBS account management protocols and strategies.
- Maintains current knowledge of all relevant systems as well as federal and state billing regulations.
- Maintains current knowledge of contract terms and conditions related to claim resolution.
- Corresponds with third party payers, according to established protocols, to obtain status and payment.
- Communicates with clients, as needed, to expedite claim resolution.
- Performs any and all job-related duties, as assigned, in a professional and positive manner to ensure achievement of cash and A/ R goals.
What You Will Need:
- High School Diploma or GED or 3+ years of relevant equivalent experience in lieu of diploma / GED.
- 1-3+ years working within revenue cycle, health insurance, or healthcare customer service
- Working knowledge of the following: medial insurance claims follow-ups, payer portals, and clearinghouses
- Working experience with an EHR and EMR systems
What Would Be Nice to Have:
- Meditech Experience
- Epic Experience
- PC skills in a Windows environment. Knowledge and utilization of desktop applications to include Word and Excel.
- Bilingual Spanish
- 1+ year experience working in a Healthcare or Customer Service setting.
- Ability to initiate and follow through on projects and work independently with minimal supervision.
#IndeedSponsored
#LI-DNI
The annual salary range for this position is $31,000.00-$51,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
See All 14 Patient Representative Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Patient Representative Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
What District of Columbia Employers Look For
The qualifications that appear most often in patient representative jobs across District of Columbia.
- Associate or bachelor's degree in healthcare administration, social work, or a related field
- Prior experience in patient services, customer service, or a clinical support role
- Familiarity with HIPAA regulations and patient rights standards in healthcare settings
- Strong written and verbal communication skills for resolving patient complaints and inquiries
- Proficiency with electronic health record systems such as Epic or Cerner
- Ability to collaborate across clinical, administrative, and billing departments effectively
Patient Representative Jobs in District of Columbia: Frequently Asked Questions
How do you become a patient representative in District of Columbia?
Patient representatives in District of Columbia do not require a state-issued license, but most employers expect at minimum an associate degree, with many preferring a bachelor's in healthcare administration, public health, or social work. Employers like MedStar Health and Children's National Hospital typically hire candidates who have completed relevant coursework and can demonstrate patient-facing or healthcare administrative experience, making internships or volunteer work at DC-area hospitals a practical entry point.
Which companies hire patient representatives in District of Columbia?
District of Columbia patient representative roles are posted by Children's National Hospital, Guidehouse, and GoodVets and others right now, based on current listings on Migrate Mate as of November 2026. Washington DC's concentration of major hospital systems, federally affiliated health institutions, and large nonprofit healthcare networks makes it one of the more active markets for this role in the Mid-Atlantic region.
Which District of Columbia cities have the most patient representative jobs?
Washington account for the largest share of patient representative openings in District of Columbia. Washington DC dominates the market given its density of major hospital systems, federal health agencies, and academic medical centers, while nearby areas in the broader metro see demand driven by large regional employers with satellite facilities and outpatient clinics.
Are there remote patient representative jobs in District of Columbia?
Yes, but they're limited. About 40% of patient representative openings tied to District of Columbia are remote or hybrid as of November 2026, reflecting the role's frequent need for in-person patient interaction. The functions most likely to be performed remotely are billing advocacy, insurance follow-up, and telephone-based grievance resolution, where direct bedside presence is not required.
How can I get hired as a patient representative in District of Columbia with little or no experience?
The most realistic entry path is applying for patient services coordinator or front desk roles at DC-area hospital systems such as MedStar Health or George Washington University Hospital, which regularly bring on candidates from adjacent positions like medical receptionist or billing specialist. Completing a healthcare administration certificate through a local institution such as George Washington University or UDC strengthens an application considerably, and volunteering at a DC hospital system's patient services department provides the direct exposure most hiring managers look for.
Where can I find and apply to patient representative jobs in District of Columbia?
You can find and apply to patient representative jobs in District of Columbia on Migrate Mate, which lists current openings across the District. Search the available roles, find the ones that fit your background and schedule, and apply directly to the employers posting them.
See All 14 Patient Representative Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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