Patient Representative Jobs in Tennessee
Patient representative jobs in Tennessee are concentrated in hospital systems, insurance organizations, and outpatient clinic networks, with demand at every level from entry-level patient liaison to senior patient advocate. The largest hiring activity is in Nashville, Memphis, and Knoxville, where employers like Vanderbilt University Medical Center, HCA Healthcare, and BlueCross BlueShield of Tennessee maintain substantial patient services operations. The most in-demand specialties are billing dispute resolution, patient intake coordination, and insurance navigation support. Scan the live roles below and apply to whichever ones fit.
Find Patient Representative JobsOverview
Showing 5 of 71+ Patient Representative jobs
Patient Services Representative
External Job Description and Responsibilities
What we Offer
- Career Growth Opportunities
- A Culture anchored in a strong sense of belonging
- Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
- 401k (Discretionary match)
- Generous PTO
- 8 Paid Holidays
- Equipment Provided for Remote Roles
Overview
The Patient Services Representative serves as a liaison between TeamHealth affiliates, National Patient Services Call Center and Basepointe Billing Center in researching and resolving complex client-related issues.
Essentials Duties and Responsibilities
- Research and resolve TeamHealth Patient Services complaints
- Research and resolve hospital complaints relating to patient issues concerning billing
- Research accounts on the system and requesting medical records
- Submit researched accounts to Medical Coding for review
- Submit researched accounts to Medical Director after the Medical Coding Manager has reviewed
- Adjust accounts after Medical Coding Manager or Medical Director has approved and per TeamHealth affiliates
- Correspond with collection agency to coordinate the resolution of billing and reimbursement related issues
- Correspond with the Better Business Bureau and/or Consumer Affairs office to resolve billing matters
- Accept calls from National Patient Services Call Center
- Process NPSC ETM Tasks
- Process incoming mail (LOD – Letters of Dispute) from service center or lockbox
- Communicate client complaints to Patient Services Manager
- Comply with mandatory requirements
- Performs other duties and responsibilities as requested
Qualifications / Experience
- It's highly preferred to participate in 12 weeks of on-site training with the option to go fully remote after quality and production standards are met
- High school diploma or equivalent required
- Minimum of six-month’s experience in a medical billing setting, with an emphasis on patient relations preferred
- Microsoft Office proficiency
- Ability to multi-task in a fast-paced environment
- Good organization and follow-up skills a plus
Location
Working Level
Patient Services Representative
External Job Description and Responsibilities
What we Offer
- Career Growth Opportunities
- A Culture anchored in a strong sense of belonging
- Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment
- 401k (Discretionary match)
- Generous PTO
- 8 Paid Holidays
- Equipment Provided for Remote Roles
Overview
The Patient Services Representative serves as a liaison between TeamHealth affiliates, National Patient Services Call Center and Basepointe Billing Center in researching and resolving complex client-related issues.
Essentials Duties and Responsibilities
- Research and resolve TeamHealth Patient Services complaints
- Research and resolve hospital complaints relating to patient issues concerning billing
- Research accounts on the system and requesting medical records
- Submit researched accounts to Medical Coding for review
- Submit researched accounts to Medical Director after the Medical Coding Manager has reviewed
- Adjust accounts after Medical Coding Manager or Medical Director has approved and per TeamHealth affiliates
- Correspond with collection agency to coordinate the resolution of billing and reimbursement related issues
- Correspond with the Better Business Bureau and/or Consumer Affairs office to resolve billing matters
- Accept calls from National Patient Services Call Center
- Process NPSC ETM Tasks
- Process incoming mail (LOD – Letters of Dispute) from service center or lockbox
- Communicate client complaints to Patient Services Manager
- Comply with mandatory requirements
- Performs other duties and responsibilities as requested
Qualifications / Experience
- It's highly preferred to participate in 12 weeks of on-site training with the option to go fully remote after quality and production standards are met
- High school diploma or equivalent required
- Minimum of six-month’s experience in a medical billing setting, with an emphasis on patient relations preferred
- Microsoft Office proficiency
- Ability to multi-task in a fast-paced environment
- Good organization and follow-up skills a plus
Location
Working Level
See All 71 Patient Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Patient Representative Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Tennessee Employers Look For
The qualifications that appear most often in patient representative jobs across Tennessee.
- High school diploma or associate degree in healthcare administration or a related field
- One or more years of experience in patient services, medical billing, or customer service
- Familiarity with electronic health records systems such as Epic or Cerner
- Strong knowledge of insurance verification, prior authorization, and claims processes
- Demonstrated ability to communicate clearly with patients, families, and clinical staff
- Proficiency in medical terminology and HIPAA privacy regulations
Patient Representative Jobs in Tennessee: Frequently Asked Questions
How do you become a patient representative in Tennessee?
Most Tennessee employers hire patient representatives with a high school diploma or associate degree in healthcare administration, business, or a related field, though a bachelor's degree strengthens your candidacy. Tennessee does not require a state-issued license for this role. Earning a nationally recognized credential such as the Certified Patient Experience Professional or a medical billing certification from the American Academy of Professional Coders improves your standing with major Tennessee health systems.
Which companies hire patient representatives in Tennessee?
Companies currently hiring patient representatives in Tennessee include R1 RCM, Ascension, and Radiology Partners, per current listings on Migrate Mate as of August 2026. Tennessee's large integrated health systems and insurance carriers generate the most consistent volume of patient representative openings across the state.
Which Tennessee cities have the most patient representative jobs?
Nashville, Jackson, and Knoxville lead Tennessee for patient representative openings. Nashville dominates due to its concentration of major hospital systems and health insurance headquarters, while Memphis draws openings from its large regional medical centers and managed care organizations, and Knoxville contributes through its established academic medical and community health network.
Are there remote patient representative jobs in Tennessee?
Yes, and more than many healthcare roles, because a meaningful portion of patient representative work, including insurance navigation, billing inquiries, and appointment coordination, can be handled by phone or computer. About 44% of patient representative openings tied to Tennessee are remote or hybrid as of August 2026. Roles focused on claims resolution and patient financial counseling tend to be the most consistently remote-eligible.
How can I get hired as a patient representative in Tennessee with little or no experience?
The most realistic entry path is applying for patient access associate or patient services coordinator roles at large Tennessee health systems, which regularly post openings that require no prior healthcare experience. HCA Healthcare and Vanderbilt University Medical Center both run structured onboarding programs for new-to-healthcare hires. Coming from a customer service, retail, or medical front-desk background helps considerably, and completing a short medical terminology or billing certificate from a Tennessee community college gives your application a concrete edge.
Where can I find and apply to patient representative jobs in Tennessee?
You can find and apply to patient representative jobs in Tennessee on Migrate Mate, which lists current Tennessee openings. Search the roles available, identify the ones that match your experience and location, and apply directly to the ones that fit.
See All 71 Patient Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Patient Representative Jobs