Patient Representative Jobs in Tennessee
Patient representative jobs in Tennessee are concentrated in hospital systems, insurance organizations, and outpatient clinic networks, with demand at every level from entry-level patient liaison to senior patient advocate. The largest hiring activity is in Nashville, Memphis, and Knoxville, where employers like Vanderbilt University Medical Center, HCA Healthcare, and BlueCross BlueShield of Tennessee maintain substantial patient services operations. The most in-demand specialties are billing dispute resolution, patient intake coordination, and insurance navigation support. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 100+ Patient Representative jobs
$32,892.00 - $41,115.00 Annually
HAMILTON COUNTY HEALTH & SOCIAL SERVICES, Chattanooga, TN
FULL TIME
10/26/2026 - 1631
HEALTH & SOCIAL SERVICES DIVISION
Family Health Center - Prenatal/Adult
10/26/2026
11/8/2026 11:59 PM Eastern
Description
Tasks
Knowledge, Skills, Abilities, and Other Characteristics
Minimum Qualifications
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
Working for Hamilton County Government provides many great benefits – take a look at a few of those highlighted below…
On-Site Employee Health Clinic
- No copay to utilize clinic services.
- Clinic services include routine office visits, sick visits, labs, flu shots, and more
- TextCare - Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.
- Telehealth - Two-way, real-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options.
- One to One Provider Network – Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.
- Health Management Programs – Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)
- Nutritional guidance – Nutritional education provided to assist in making the appropriate food /health choices.
On-Site Employee Pharmacy
- Low-cost prescriptions available to those covered under the County health plan.
- Over the counter items offered at cost.
- RxLocal App – Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.
- On-site Pharmacist available to answer questions and provide information.
Hamilton County Government offers competitive insurance coverage to fulltime employees.
Medical coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus).
- The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers.
- The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.
Dental coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.
- The Cigna High Dental Plan covers orthodontia for children up to age 18. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.
Life Insurance/Accidental Death and Dismemberment is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees.
Additional voluntary benefits fulltime employees have access to enroll in are as follows:
-Individual Short-Term Disability (STD) -Voluntary Long-Term Disability (LTD)
-Flexible Spending Account–Health Care -Flexible Spending Account–Dept. Care
-Flexible Spending Account–Transportation -Accident Insurance
-Critical Illness Insurance -Hospital Indemnity Insurance
Hamilton County Government Retirement for Fulltime Employees:
Pension – Legacy Plan (hired prior to 10/1/2015), in which the employer contributes 14.70%.
Pension – Hybrid Plan (hired on or after 10/1/2015), in which the employee contributes 5% and the employer contributes 4%.
401K – Employer contributes 5% and the employee can contribute the amount of their choice.
457b – Employees have the option to contribute to this plan if they choose.
Pre-Retirement Seminar:
Hamilton County Human Resources provides a pre-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:
- Health insurance assistance, Medicare info and counseling.
- Internal steps to take when an employee is ready to retire.
- Estate Planning
- Personal Financial Planning
- TCRS (Tennessee Consolidated Revenue Service) – Ham. County Pension
- Deferred Compensation/457 Plan – Nationwide
- Social Security Benefits
Parental Leave:
Hamilton County provides eight (8) weeks of paid maternity leave and two (2) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.
Paid Time Off:
Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment.
- Years 1 – 5: an employee will accrue 5.85 hours of leave, per pay period.
- Years 5 – 10: an employee will accrue 6.77 hours of leave, per pay period.
- Years 11–15: an employee will accrue 8.31hours of leave, per pay period.
- Year 15 and each year thereafter, an employee will accrue 8.93 hours of leave, per pay period.
At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013).
Paid Holidays:
Hamilton County Government provides thirteen (13) paid holidays to fulltime employees.
New Year’s Day Independence Day
M.L. King’s Birthday Labor Day
President’s Day Veteran’s Day
Good Friday Thanksgiving (2 days)
Memorial Day Christmas (2 days)
Juneteenth
Wellness Facility:
Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14+) covered under the County's health plan. The fitness center offers cardio and strength-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)
$32,892.00 - $41,115.00 Annually
HAMILTON COUNTY HEALTH & SOCIAL SERVICES, Chattanooga, TN
FULL TIME
10/26/2026 - 1631
HEALTH & SOCIAL SERVICES DIVISION
Family Health Center - Prenatal/Adult
10/26/2026
11/8/2026 11:59 PM Eastern
Description
Tasks
Knowledge, Skills, Abilities, and Other Characteristics
Minimum Qualifications
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
Working for Hamilton County Government provides many great benefits – take a look at a few of those highlighted below…
On-Site Employee Health Clinic
- No copay to utilize clinic services.
- Clinic services include routine office visits, sick visits, labs, flu shots, and more
- TextCare - Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.
- Telehealth - Two-way, real-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options.
- One to One Provider Network – Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.
- Health Management Programs – Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)
- Nutritional guidance – Nutritional education provided to assist in making the appropriate food /health choices.
On-Site Employee Pharmacy
- Low-cost prescriptions available to those covered under the County health plan.
- Over the counter items offered at cost.
- RxLocal App – Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.
- On-site Pharmacist available to answer questions and provide information.
Hamilton County Government offers competitive insurance coverage to fulltime employees.
Medical coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus).
- The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers.
- The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.
Dental coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.
- The Cigna High Dental Plan covers orthodontia for children up to age 18. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.
Life Insurance/Accidental Death and Dismemberment is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees.
Additional voluntary benefits fulltime employees have access to enroll in are as follows:
-Individual Short-Term Disability (STD) -Voluntary Long-Term Disability (LTD)
-Flexible Spending Account–Health Care -Flexible Spending Account–Dept. Care
-Flexible Spending Account–Transportation -Accident Insurance
-Critical Illness Insurance -Hospital Indemnity Insurance
Hamilton County Government Retirement for Fulltime Employees:
Pension – Legacy Plan (hired prior to 10/1/2015), in which the employer contributes 14.70%.
Pension – Hybrid Plan (hired on or after 10/1/2015), in which the employee contributes 5% and the employer contributes 4%.
401K – Employer contributes 5% and the employee can contribute the amount of their choice.
457b – Employees have the option to contribute to this plan if they choose.
Pre-Retirement Seminar:
Hamilton County Human Resources provides a pre-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:
- Health insurance assistance, Medicare info and counseling.
- Internal steps to take when an employee is ready to retire.
- Estate Planning
- Personal Financial Planning
- TCRS (Tennessee Consolidated Revenue Service) – Ham. County Pension
- Deferred Compensation/457 Plan – Nationwide
- Social Security Benefits
Parental Leave:
Hamilton County provides eight (8) weeks of paid maternity leave and two (2) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.
Paid Time Off:
Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment.
- Years 1 – 5: an employee will accrue 5.85 hours of leave, per pay period.
- Years 5 – 10: an employee will accrue 6.77 hours of leave, per pay period.
- Years 11–15: an employee will accrue 8.31hours of leave, per pay period.
- Year 15 and each year thereafter, an employee will accrue 8.93 hours of leave, per pay period.
At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013).
Paid Holidays:
Hamilton County Government provides thirteen (13) paid holidays to fulltime employees.
New Year’s Day Independence Day
M.L. King’s Birthday Labor Day
President’s Day Veteran’s Day
Good Friday Thanksgiving (2 days)
Memorial Day Christmas (2 days)
Juneteenth
Wellness Facility:
Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14+) covered under the County's health plan. The fitness center offers cardio and strength-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)
See All 100 Patient Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Patient Representative Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- R1 RCM10
- Ballad Health10
- HealthStar Physicians, P.C.7
- Tennessee Orthopaedic Alliance5
- Ascension4
Top Industries Hiring
- Automotive
What Tennessee Employers Look For
The qualifications that appear most often in patient representative jobs across Tennessee.
- High school diploma or associate degree in healthcare administration or a related field
- One or more years of experience in patient services, medical billing, or customer service
- Familiarity with electronic health records systems such as Epic or Cerner
- Strong knowledge of insurance verification, prior authorization, and claims processes
- Demonstrated ability to communicate clearly with patients, families, and clinical staff
- Proficiency in medical terminology and HIPAA privacy regulations
Patient Representative Jobs in Tennessee: Frequently Asked Questions
How do you become a patient representative in Tennessee?
Most Tennessee employers hire patient representatives with a high school diploma or associate degree in healthcare administration, business, or a related field, though a bachelor's degree strengthens your candidacy. Tennessee does not require a state-issued license for this role. Earning a nationally recognized credential such as the Certified Patient Experience Professional or a medical billing certification from the American Academy of Professional Coders improves your standing with major Tennessee health systems.
Which companies hire patient representatives in Tennessee?
Companies currently hiring patient representatives in Tennessee include R1 RCM, Ballad Health, and HealthStar Physicians, P.C., per current listings on Migrate Mate as of October 2026. Tennessee's large integrated health systems and insurance carriers generate the most consistent volume of patient representative openings across the state.
Which Tennessee cities have the most patient representative jobs?
Nashville, Memphis, and Franklin lead Tennessee for patient representative openings. Nashville dominates due to its concentration of major hospital systems and health insurance headquarters, while Memphis draws openings from its large regional medical centers and managed care organizations, and Knoxville contributes through its established academic medical and community health network.
Are there remote patient representative jobs in Tennessee?
Yes, and more than many healthcare roles, because a meaningful portion of patient representative work, including insurance navigation, billing inquiries, and appointment coordination, can be handled by phone or computer. About 33% of patient representative openings tied to Tennessee are remote or hybrid as of October 2026. Roles focused on claims resolution and patient financial counseling tend to be the most consistently remote-eligible.
How can I get hired as a patient representative in Tennessee with little or no experience?
The most realistic entry path is applying for patient access associate or patient services coordinator roles at large Tennessee health systems, which regularly post openings that require no prior healthcare experience. HCA Healthcare and Vanderbilt University Medical Center both run structured onboarding programs for new-to-healthcare hires. Coming from a customer service, retail, or medical front-desk background helps considerably, and completing a short medical terminology or billing certificate from a Tennessee community college gives your application a concrete edge.
Where can I find and apply to patient representative jobs in Tennessee?
You can find and apply to patient representative jobs in Tennessee on Migrate Mate, which lists current Tennessee openings. Search the roles available, identify the ones that match your experience and location, and apply directly to the ones that fit.
See All 100 Patient Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Patient Representative Jobs