Healthcare Jobs in Tennessee
Healthcare jobs in Tennessee are concentrated in hospital systems, outpatient clinics, long-term care, and behavioral health, with demand running from entry-level support roles through senior clinical and administrative positions. Nashville, Memphis, and Knoxville lead in hiring volume, anchored by employers like HCA Healthcare, Vanderbilt University Medical Center, and Community Health Systems. The most consistent openings are in nursing, medical coding, and healthcare administration. Find a role that fits below and apply directly.
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Job Overview
We are seeking a detail-oriented and customer-focused IAP Support Specialist to support the Insurance Assistance Program (IAP) within the Tennessee Department of Health's Ryan White Part B AIDS Drug Assistance Program (ADAP).
In this role, you will assist healthcare case managers, healthcare providers, program partners, and vendors with enrollment, eligibility, renewals, insurance coverage, and program participation. You will help resolve client-related issues, maintain accurate documentation, and support uninterrupted access to healthcare coverage and HIV medications for eligible individuals.
The ideal candidate has experience in healthcare administration, customer service, health insurance, or public health programs, along with strong communication, problem-solving, and organizational skills.
Key Responsibilities
- Provide customer support and technical assistance to case managers regarding IAP enrollment, eligibility, renewals, and participation.
- Explain program policies, procedures, documentation requirements, and enrollment processes.
- Troubleshoot enrollment barriers and help resolve issues affecting insurance coverage and medication access.
- Collaborate with healthcare case managers, healthcare providers, Tennessee Department of Health staff, and program vendors.
- Research client-specific concerns, coordinate follow-ups, and ensure issues are resolved promptly.
- Manage a high volume of incoming and outgoing phone calls and email communications professionally.
- Maintain accurate records of customer interactions, case updates, resolutions, and follow-up activities.
- Identify recurring issues and recommend improvements to workflows and service delivery.
- Assist with quality assurance, data validation, program monitoring, and operational reporting.
- Maintain strict confidentiality and comply with HIPAA, Ryan White Program, and applicable organizational requirements.
Minimum Qualifications
- Bachelor's or master's degree in Health Administration, Public Health, Healthcare Management, or a closely related field.
- At least 4 years of front-facing customer service experience, preferably in healthcare, public health, health insurance, or healthcare administration.
- Experience working in a healthcare administration environment with an understanding of healthcare operations and client service delivery.
- Strong problem-solving skills and the ability to research, document, follow up on, and resolve complex issues.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills, with the ability to manage multiple priorities accurately.
- Proficiency in Microsoft Office applications and experience using databases, case management systems, or electronic information systems.
- Ability to adapt to changing procedures and program requirements.
- Ability to maintain confidential information and comply with applicable HIPAA and program requirements.
- Must be legally authorized to work in the United States.
Preferred Qualifications
- Experience with the Ryan White HIV/AIDS Program, AIDS Drug Assistance Programs (ADAP), or Insurance Assistance Programs (IAP).
- Knowledge of health insurance enrollment, benefits coordination, and medication assistance programs.
- Experience supporting healthcare case managers, providers, or public health partners.
- Experience working with state or federally funded healthcare programs.
Pay: $28.00 per hour
Expected hours: 40.0 per week
Work Location: Hybrid remote in Nashville, TN 37243
Job Overview
We are seeking a detail-oriented and customer-focused IAP Support Specialist to support the Insurance Assistance Program (IAP) within the Tennessee Department of Health's Ryan White Part B AIDS Drug Assistance Program (ADAP).
In this role, you will assist healthcare case managers, healthcare providers, program partners, and vendors with enrollment, eligibility, renewals, insurance coverage, and program participation. You will help resolve client-related issues, maintain accurate documentation, and support uninterrupted access to healthcare coverage and HIV medications for eligible individuals.
The ideal candidate has experience in healthcare administration, customer service, health insurance, or public health programs, along with strong communication, problem-solving, and organizational skills.
Key Responsibilities
- Provide customer support and technical assistance to case managers regarding IAP enrollment, eligibility, renewals, and participation.
- Explain program policies, procedures, documentation requirements, and enrollment processes.
- Troubleshoot enrollment barriers and help resolve issues affecting insurance coverage and medication access.
- Collaborate with healthcare case managers, healthcare providers, Tennessee Department of Health staff, and program vendors.
- Research client-specific concerns, coordinate follow-ups, and ensure issues are resolved promptly.
- Manage a high volume of incoming and outgoing phone calls and email communications professionally.
- Maintain accurate records of customer interactions, case updates, resolutions, and follow-up activities.
- Identify recurring issues and recommend improvements to workflows and service delivery.
- Assist with quality assurance, data validation, program monitoring, and operational reporting.
- Maintain strict confidentiality and comply with HIPAA, Ryan White Program, and applicable organizational requirements.
Minimum Qualifications
- Bachelor's or master's degree in Health Administration, Public Health, Healthcare Management, or a closely related field.
- At least 4 years of front-facing customer service experience, preferably in healthcare, public health, health insurance, or healthcare administration.
- Experience working in a healthcare administration environment with an understanding of healthcare operations and client service delivery.
- Strong problem-solving skills and the ability to research, document, follow up on, and resolve complex issues.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills, with the ability to manage multiple priorities accurately.
- Proficiency in Microsoft Office applications and experience using databases, case management systems, or electronic information systems.
- Ability to adapt to changing procedures and program requirements.
- Ability to maintain confidential information and comply with applicable HIPAA and program requirements.
- Must be legally authorized to work in the United States.
Preferred Qualifications
- Experience with the Ryan White HIV/AIDS Program, AIDS Drug Assistance Programs (ADAP), or Insurance Assistance Programs (IAP).
- Knowledge of health insurance enrollment, benefits coordination, and medication assistance programs.
- Experience supporting healthcare case managers, providers, or public health partners.
- Experience working with state or federally funded healthcare programs.
Pay: $28.00 per hour
Expected hours: 40.0 per week
Work Location: Hybrid remote in Nashville, TN 37243
See All 107+ Healthcare Jobs in Tennessee
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Find Healthcare JobsHealthcare Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Healthcare Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- The Waters10
- Allied Universal5
- Ahava Therapy Services5
- Walgreens4
- TP3
Top Industries Hiring
- Retail
- Consulting & Professional Services
- Education
- Technology & Software
What Tennessee Employers Look For
The qualifications that appear most often in healthcare jobs across Tennessee.
- Active Tennessee healthcare license or a license eligible for Tennessee reciprocity where applicable
- Relevant bachelor's or associate degree in a healthcare or health sciences field
- Current BLS or ACLS certification depending on clinical role requirements
- Minimum one to three years of experience in a comparable clinical or administrative setting
- Proficiency with electronic health record systems such as Epic or Meditech
- Strong communication skills and ability to work across multidisciplinary care teams
Healthcare Jobs in Tennessee: Frequently Asked Questions
How do you become a healthcare professional in Tennessee?
The path depends on your specific role, but most clinical positions in Tennessee require licensure through the Tennessee Department of Health, which oversees boards for nursing, allied health, and related disciplines. You will typically need to complete an accredited degree program, pass the relevant national exam for your field, and submit a licensure application to the appropriate Tennessee board before practicing.
Which companies hire healthcare professionals in Tennessee?
Tennessee healthcare roles are posted by The Waters, Allied Universal, and Ahava Therapy Services and others right now, based on current listings on Migrate Mate as of October 2026. Tennessee's large integrated health systems and regional hospital networks account for a significant share of ongoing openings.
Which Tennessee cities have the most healthcare jobs?
Nashville, Memphis, and Tennessee have the most healthcare openings in Tennessee. Nashville dominates due to its concentration of major hospital systems and corporate health headquarters, while Memphis and Knoxville support large regional medical centers and university health networks that sustain steady hiring across clinical and administrative functions.
Are there remote healthcare jobs in Tennessee?
Yes, but they're rare. Most healthcare roles require in-person patient contact or on-site clinical work, which limits remote options considerably. About 60% of healthcare openings tied to Tennessee are remote or hybrid as of October 2026, and those tend to be concentrated in health informatics, medical coding, care coordination, and revenue cycle management.
How can I get hired as a healthcare professional in Tennessee with little or no experience?
The most realistic entry path is applying to new-graduate residency or fellowship programs at Tennessee's large health systems, such as those offered through Vanderbilt University Medical Center and HCA Healthcare's nurse residency tracks. Roles like patient care technician, medical assistant, or health unit coordinator frequently serve as stepping stones into clinical careers, and completing a certified nursing assistant credential or similar short-term program through a Tennessee community college gives candidates a clear advantage.
Where can I find and apply to healthcare jobs in Tennessee?
You can find and apply to healthcare jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across clinical, administrative, and support roles. Search the listings, find roles that fit your background and location, and apply directly.
See All 107+ Healthcare Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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