Patient Services Manager Jobs in Virginia
Patient Services Manager jobs in Virginia are in steady demand, with openings concentrated across hospital systems, outpatient clinics, and integrated health networks at levels from entry-level coordinator through senior director. The busiest hiring markets are Northern Virginia, Richmond, and Virginia Beach, where established employers like Inova Health System, VCU Health, and Sentara Healthcare maintain consistent needs for this role. Patient access management, revenue cycle operations, and care coordination are the most sought-after specialties across these markets. Find a role that fits below and apply directly.
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Showing 5 of 34+ Patient Services Manager jobs
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including Shady Grove Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for an Patient Service Representative to join our team at Shady Gove Fertility in Fairfax, Virginia.
- Schedule: Monday through Friday, between 6:00 AM to 5:00 PM and 1 to 2 holidays per year
- Compensation: $20 to $23 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Patient Service Representative will:
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including Shady Grove Fertility—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for an Patient Service Representative to join our team at Shady Gove Fertility in Fairfax, Virginia.
- Schedule: Monday through Friday, between 6:00 AM to 5:00 PM and 1 to 2 holidays per year
- Compensation: $20 to $23 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Patient Service Representative will:
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.
Full-Time Employees (30+ hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 34 Patient Services Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Patient Services Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- Bon Secours10
- Valley Health3
- BrightView Health2
- Central Virginia Health Services2
- Optum1
What Virginia Employers Look For
The qualifications that appear most often in patient services manager jobs across Virginia.
- Bachelor's degree in healthcare administration, business, or a related field required
- Minimum of two to three years of supervisory experience in a clinical or patient-facing setting
- Demonstrated proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of healthcare compliance, HIPAA regulations, and patient rights standards
- Strong background in patient access, registration, scheduling, or revenue cycle workflows
- Excellent communication and conflict resolution skills for managing staff and patient concerns
Patient Services Manager Jobs in Virginia: Frequently Asked Questions
How do you become a patient services manager in Virginia?
Most patient services manager roles in Virginia require a bachelor's degree in healthcare administration, business, or a clinical field, combined with supervisory experience in a healthcare setting. Virginia does not issue a state license specific to this management title, but many employers prefer candidates who hold a Certified Healthcare Access Manager credential or a Certified Patient Experience Professional designation. Larger Virginia health systems often promote internally from patient access coordinator or medical office supervisor roles.
Which companies hire patient services managers in Virginia?
Employers hiring patient services managers in Virginia right now include Bon Secours, Valley Health, and BrightView Health, based on current listings on Migrate Mate as of October 2026. Virginia's concentration of large integrated health systems and federally affiliated medical centers means hiring tends to stay active year-round, particularly in the Northern Virginia and Richmond corridors.
Which Virginia cities have the most patient services manager jobs?
Richmond, Winchester, and Fairfax have the most patient services manager openings in Virginia right now. Northern Virginia's density of hospital campuses and outpatient networks tied to the Washington, D.C., metro drives volume there, while Richmond and Virginia Beach reflect the regional headquarters presence of Inova, VCU Health, and Sentara Healthcare, which sustain consistent hiring across both urban and suburban facilities.
Are there remote patient services manager jobs in Virginia?
Yes, but they're limited. Patient services managers typically oversee staff and patient-facing operations on-site, which keeps most roles tied to a physical location. About 50% of patient services manager openings tied to Virginia are remote or hybrid as of October 2026, and those positions tend to sit in revenue cycle oversight, patient access analytics, or centralized scheduling functions rather than direct clinic management.
How can I get hired as a patient services manager in Virginia with little or no experience?
The most realistic entry path is starting as a patient access representative or medical office coordinator at a Virginia health system, then building toward a supervisory role. Inova Health System, Sentara Healthcare, and VCU Health all offer structured development programs and promote internally. Earning a Certified Healthcare Access Associate credential while in a front-desk or scheduling role signals readiness for management and gives candidates a concrete edge when applying for first-time supervisor openings.
Where can I find and apply to patient services manager jobs in Virginia?
You can find and apply to patient services manager jobs in Virginia on Migrate Mate, which lists current Virginia openings across health systems, outpatient practices, and specialty networks. Find the roles that fit your experience and apply directly from each listing.
See All 34 Patient Services Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs