Senior IT Support Specialist Jobs in Colorado
Senior IT Support Specialist jobs in Colorado are open across Denver, Otero County, and Highlands Ranch and other Colorado metros, with employers like Autodesk, Auxis, and Novisync hiring at every experience level. Find a role that fits below and apply directly.
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Highlands Ranch CO USA
ROLE AND RESPONSIBILITIES:
- Perform installation and re-configuration of server hardware components for re-deployment in customer's Datacenters.
- Assist with troubleshooting issues for servers located in that particular data center.
- Act as a point of escalation for server issues, especially if Dell requires an on-site field resource to gather logs, troubleshoot or get on a WebEx with support.
- Install, update, maintain and utilize the Dell EMC systems management tools (OpenManage Enterprise, SupportAssist & TechDirect).
- Participate in monthly Service Delivery Review meetings conducted by Dell TSM.
- Establish regular monthly cadence meetings with Dell Sales and pre-sales teams to ensure SOW and customer expectations are being met.
- Provide proactive and reactive support to Customer's environment.
- Work closely with the Service Account Manager and Customer to quickly resolve any issues.
- Provide assistance with determining root cause analysis and remediation for any known bugs or issues.
- Troubleshoot the failed hardware component or advise Customer for items out of scope of this Statement of Work. Software related queries for example will need to be addressed with Dell Technical Support via phone by the Customer.
- If required, contact the System Consultant or Service Account Manager, if additional troubleshooting assistance is needed.
- If required, the Technician may, at DT Services' discretion and or direction, contact a 3rd party Service Provider for additional troubleshooting assistance.
- If required, the Technician may perform component level upgrades on existing systems. For example, add RAM, hard drives, or add-on cards. This assumes the upgrade is fully supported.
Planning and Goal Setting:
- Obtain from customer and review the site technical requirements/architecture.
- Conduct a goal meeting of approximately two (2) hours and agree on a prioritized set of goals and daily plan of tasks and record in sprint backlog.
- Execute against sprint backlog and record in sprint tracker; provided any such execution and recordation is limited to the fixed time period of this service and does not include any fixed scope deliverables.
Daily Review Meetings and Task Execution:
- Daily review meetings to review progress and refine goals and priorities.
- Execute against sprint backlog and record in sprint tracker.
Project Conclusion:
- Provide a report reflecting the services performed and demonstrate any completed work.
Activities and Outcomes:
The Services typically include the following activities depending on your needs:
- Backlog planning and prioritization.
- Daily review meetings.
- Execution against backlog.
- Wrap-up and demonstration of completed work.
LOCATION:
Highlands Ranch CO USA
ROLE AND RESPONSIBILITIES:
- Perform installation and re-configuration of server hardware components for re-deployment in customer's Datacenters.
- Assist with troubleshooting issues for servers located in that particular data center.
- Act as a point of escalation for server issues, especially if Dell requires an on-site field resource to gather logs, troubleshoot or get on a WebEx with support.
- Install, update, maintain and utilize the Dell EMC systems management tools (OpenManage Enterprise, SupportAssist & TechDirect).
- Participate in monthly Service Delivery Review meetings conducted by Dell TSM.
- Establish regular monthly cadence meetings with Dell Sales and pre-sales teams to ensure SOW and customer expectations are being met.
- Provide proactive and reactive support to Customer's environment.
- Work closely with the Service Account Manager and Customer to quickly resolve any issues.
- Provide assistance with determining root cause analysis and remediation for any known bugs or issues.
- Troubleshoot the failed hardware component or advise Customer for items out of scope of this Statement of Work. Software related queries for example will need to be addressed with Dell Technical Support via phone by the Customer.
- If required, contact the System Consultant or Service Account Manager, if additional troubleshooting assistance is needed.
- If required, the Technician may, at DT Services' discretion and or direction, contact a 3rd party Service Provider for additional troubleshooting assistance.
- If required, the Technician may perform component level upgrades on existing systems. For example, add RAM, hard drives, or add-on cards. This assumes the upgrade is fully supported.
Planning and Goal Setting:
- Obtain from customer and review the site technical requirements/architecture.
- Conduct a goal meeting of approximately two (2) hours and agree on a prioritized set of goals and daily plan of tasks and record in sprint backlog.
- Execute against sprint backlog and record in sprint tracker; provided any such execution and recordation is limited to the fixed time period of this service and does not include any fixed scope deliverables.
Daily Review Meetings and Task Execution:
- Daily review meetings to review progress and refine goals and priorities.
- Execute against sprint backlog and record in sprint tracker.
Project Conclusion:
- Provide a report reflecting the services performed and demonstrate any completed work.
Activities and Outcomes:
The Services typically include the following activities depending on your needs:
- Backlog planning and prioritization.
- Daily review meetings.
- Execution against backlog.
- Wrap-up and demonstration of completed work.
See All 5 Senior IT Support Specialist Jobs in Colorado
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Find JobsSenior IT Support Specialist Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
- Autodesk2
- Auxis2
- Novisync1
Top Industries Hiring
- Technology & Software3
- Consulting & Professional Services1
What Colorado Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Colorado.
- 5 or more years of IT support experience in a corporate or enterprise environment
- Proficiency with Active Directory, Azure AD, and Microsoft 365 administration
- Experience with ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk
- CompTIA A+, Network+, or ITIL Foundation certification
- Hands-on experience managing Windows and macOS endpoints at scale
- Strong troubleshooting skills across networking, hardware, and application-layer issues
Senior IT Support Specialist Jobs in Colorado: Frequently Asked Questions
How many senior IT support specialist jobs are there in Colorado?
There are 5+ senior IT support specialist openings in Colorado on Migrate Mate as of June 2026, with the most roles in Denver, Otero County, and Highlands Ranch. New positions post regularly as employers across Colorado hire.
How much do senior IT support specialists make in Colorado?
Senior IT support specialists in Colorado earn a median of about $71,900 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,590 for the lowest 10% to over $116,850 for the top 10%. Pay rises with experience, specialty, and employer.
Which Colorado cities have the most senior IT support specialist jobs?
Denver, Otero County, and Highlands Ranch have the most senior IT support specialist openings in Colorado right now, with additional roles spread across smaller metros statewide.
Which companies hire senior IT support specialists in Colorado?
Employers hiring senior IT support specialists in Colorado include Autodesk, Auxis, and Novisync, based on current listings on Migrate Mate as of June 2026.
Are there remote senior IT support specialist jobs in Colorado?
Yes. About 0% of senior IT support specialist openings tied to Colorado are remote or hybrid as of June 2026. The rest are on-site roles based in Colorado metros.
How do I apply for senior IT support specialist jobs in Colorado?
You can apply to senior IT support specialist jobs in Colorado directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Colorado location, then apply to each one that fits.
See All 5 Senior IT Support Specialist Jobs in Colorado
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