Senior IT Support Specialist Jobs in Colorado
Senior IT Support Specialist jobs in Colorado are among the most active in the Mountain West, with strong demand concentrated in enterprise technology, aerospace, government contracting, and financial services. Denver, Colorado Springs, and Boulder anchor the bulk of hiring, where established employers like Lockheed Martin, Charles Schwab, and DXC Technology maintain large IT operations and regularly fill senior-level roles. The most sought-after specialties include endpoint management, enterprise infrastructure, and ITSM platforms such as ServiceNow. See the openings below and apply to the ones that match your experience.
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Showing 5 of 11+ Senior IT Support Specialist jobs
About Paragon Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a
mission to positively impact individuals and families through compassionate, and client-centered
care. Our mission is to deliver personalized care that uplifts our clients and builds supportive
connections in communities. Through community based or in-home services, and digital
solutions as needed, we meet clients where they are, both physically and emotionally, to provide
the right support at the right time. Serving communities across Colorado, we deliver equitable
and creative “one-stop” behavioral health services, providing in-home mental health and
substance use treatment, crisis stabilization, early childhood support, intensive outpatient
programs, assertive community treatment, medication management, wrap around support and
more. We believe care should meet people where they are, both physically and emotionally. Our
approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome
challenges, build essential skills, and access the resources necessary to achieve long-term
well-being. We offer a wide range of services, including step-down care from inpatient
hospitalization for youth and adults, comprehensive support for children and families, and
specialized treatment for adults facing depression, trauma, substance use, and other mental
health needs.
Our programming includes intensive care management supports for families and adults, Crisis
Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed
with serious mental illness, Child First for young children and caregivers, integrated co-occurring
Intensive Outpatient treatment, individual and family therapy, medication management (including
MAT), peer support, supported employment/housing, and holistic recovery services for mental
health and substance use disorders.
Why Work With Paragon
- Statewide Reach - Deliver care where it’s needed most. We’re not region-limited—serve
care.
- Flexibility & Work–Life Balance - Own your schedule. Partner with families to set visit
sunshine during off-peak hours.
- Clinical Leadership & Support - Clinicians lead here. Our executive team includes
licensure supervision and regular consultation to support your growth as a clinician.
- Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and
deductions from your paycheck. Keep your full salary and your peace of mind.
- Career Growth Opportunities - Grow with us. Explore new modalities and
Position summary
The IT Support Specialist is Paragon's hands-on technology generalist. You are the first stop for
staff who need help, the person who sets up (and retires) every device and account, and the
first responder when something looks like a security problem. You will work across Google
Workspace, Windows and Chromebook devices, mobile phones, VoIP, and office networks at
multiple sites, with the CTO as your escalation point. The role is remote-first, with 1–2 days a
week in our Lakewood office to handle laptops and phones as staff join and leave. This is a
great fit for someone with a couple of years of help-desk experience who wants broader
ownership than a Tier 1 queue.
What you will do
Help desk and end-user support
- Own the support ticket queue: triage, resolve, escalate, and close tickets with clear
- Troubleshoot hardware, software, printing, email, and connectivity issues for staff in person
- Guide staff through password resets, 2-Step Verification and passkey setup, and login
- Write short how-to guides and FAQs so common issues stop generating tickets.
- Create, modify, suspend, and offboard accounts in Google Workspace (our primary platform)
- Run onboarding and offboarding checklists: licenses, groups, shared drives, email
- Audit for inactive accounts and remove access promptly when staff leave.
- Help roll out and support passkeys and multi-factor authentication (MFA) across the
Devices and hardware
- Image, configure, deploy, and retire Windows laptops (BitLocker, Google Credential Provider
- Manage mobile devices through Apple Business Manager and T-Mobile, including line
- Set up and support printers, monitors, docking stations, and conference-room equipment.
- Maintain the hardware asset inventory and run periodic audits.
- Securely decommission equipment, including drive wiping or destruction, with
Security and incident response
- Serve as first responder on phishing reports and suspicious logins: contain the account,
- Gather and preserve evidence for the Security Officer during incidents.
- Run routine security reports (login activity, admin changes, external sharing) and flag
- Support HIPAA compliance: track vendor Business Associate Agreements (BAAs) and
Network, internet, and phones
- Coordinate internet installs and moves for new or relocated offices with Comcast/Xfinity,
- Perform basic on-site network troubleshooting (Wi-Fi, switches, Ubiquiti UniFi).
- Support our VoIP and fax platforms (Dialpad, Faxage): user setup, call routing, device
Software and vendors
- Vet requests for new software or browser extensions for security, legitimacy, and HIPAA fit
- Track software licenses and renewals; keep the systems inventory current.
- Act as the day-to-day contact for IT vendors and carriers.
Qualifications
Required
- 2+ years in an IT support, help desk, or desktop support role.
- Hands-on experience administering Google Workspace (Admin console, user and device
- Comfortable supporting Windows and ChromeOS; basic macOS and iOS.
- Working knowledge of networking fundamentals (Wi-Fi, DNS, DHCP, VPN) and VoIP phone
- Understanding of security basics: phishing, MFA/passkeys, least privilege, device
- Familiarity with HIPAA and the handling of protected health information (PHI), or the ability
- Strong written and verbal communication — you can explain technical steps to clinical staff
- Organized and self-directed; you keep tickets, inventories, and documentation current
- Valid Colorado driver's license and reliable transportation for office days and occasional site
- Ability to lift and move equipment up to about 40 lbs.
- High school diploma or equivalent required; associate or bachelor's degree in a technology
Preferred
- Google Professional Workspace Administrator, CompTIA A+, Network+, Security+, or similar
- Experience with Ubiquiti UniFi, Apple Business Manager, Dialpad, or an IT ticketing system.
- Scripting or automation basics (Google Apps Script, PowerShell).
- Prior work in behavioral health, healthcare, or another HIPAA-regulated environment.
- Experience supporting a multi-site or nonprofit organization.
Job Details
- Status: Full-time-Exempt
- Reports to: Chief Technology Officer
- Schedule: Monday–Friday, business hours; occasional after-hours work for maintenance
- Location: Remote-first (Denver metro area). In the Lakewood office 1–2 days per week
to a couple hours away) a handful of times per year
- Salary range: $75,000-$83,000 yearly
Benefits
- 401(k) retirement plan
- Health, Dental and Vision insurance
- DTO, Paid Holidays and Sick Leave
- Colorado FAMLI paid family and medical leave
- Mileage reimbursement for site visits
- Mission-driven work with a team that values the people behind the technology
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to fostering a diverse, equitable, and
inclusive workplace. We strongly encourage candidates of all backgrounds, identities,
experiences, and lived expertise to apply. We believe our differences strengthen our ability to
serve the communities that depend on us and help us achieve our mission of delivering
compassionate, person-centered care throughout Colorado.
About Paragon Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a
mission to positively impact individuals and families through compassionate, and client-centered
care. Our mission is to deliver personalized care that uplifts our clients and builds supportive
connections in communities. Through community based or in-home services, and digital
solutions as needed, we meet clients where they are, both physically and emotionally, to provide
the right support at the right time. Serving communities across Colorado, we deliver equitable
and creative “one-stop” behavioral health services, providing in-home mental health and
substance use treatment, crisis stabilization, early childhood support, intensive outpatient
programs, assertive community treatment, medication management, wrap around support and
more. We believe care should meet people where they are, both physically and emotionally. Our
approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome
challenges, build essential skills, and access the resources necessary to achieve long-term
well-being. We offer a wide range of services, including step-down care from inpatient
hospitalization for youth and adults, comprehensive support for children and families, and
specialized treatment for adults facing depression, trauma, substance use, and other mental
health needs.
Our programming includes intensive care management supports for families and adults, Crisis
Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed
with serious mental illness, Child First for young children and caregivers, integrated co-occurring
Intensive Outpatient treatment, individual and family therapy, medication management (including
MAT), peer support, supported employment/housing, and holistic recovery services for mental
health and substance use disorders.
Why Work With Paragon
- Statewide Reach - Deliver care where it’s needed most. We’re not region-limited—serve
care.
- Flexibility & Work–Life Balance - Own your schedule. Partner with families to set visit
sunshine during off-peak hours.
- Clinical Leadership & Support - Clinicians lead here. Our executive team includes
licensure supervision and regular consultation to support your growth as a clinician.
- Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and
deductions from your paycheck. Keep your full salary and your peace of mind.
- Career Growth Opportunities - Grow with us. Explore new modalities and
Position summary
The IT Support Specialist is Paragon's hands-on technology generalist. You are the first stop for
staff who need help, the person who sets up (and retires) every device and account, and the
first responder when something looks like a security problem. You will work across Google
Workspace, Windows and Chromebook devices, mobile phones, VoIP, and office networks at
multiple sites, with the CTO as your escalation point. The role is remote-first, with 1–2 days a
week in our Lakewood office to handle laptops and phones as staff join and leave. This is a
great fit for someone with a couple of years of help-desk experience who wants broader
ownership than a Tier 1 queue.
What you will do
Help desk and end-user support
- Own the support ticket queue: triage, resolve, escalate, and close tickets with clear
- Troubleshoot hardware, software, printing, email, and connectivity issues for staff in person
- Guide staff through password resets, 2-Step Verification and passkey setup, and login
- Write short how-to guides and FAQs so common issues stop generating tickets.
- Create, modify, suspend, and offboard accounts in Google Workspace (our primary platform)
- Run onboarding and offboarding checklists: licenses, groups, shared drives, email
- Audit for inactive accounts and remove access promptly when staff leave.
- Help roll out and support passkeys and multi-factor authentication (MFA) across the
Devices and hardware
- Image, configure, deploy, and retire Windows laptops (BitLocker, Google Credential Provider
- Manage mobile devices through Apple Business Manager and T-Mobile, including line
- Set up and support printers, monitors, docking stations, and conference-room equipment.
- Maintain the hardware asset inventory and run periodic audits.
- Securely decommission equipment, including drive wiping or destruction, with
Security and incident response
- Serve as first responder on phishing reports and suspicious logins: contain the account,
- Gather and preserve evidence for the Security Officer during incidents.
- Run routine security reports (login activity, admin changes, external sharing) and flag
- Support HIPAA compliance: track vendor Business Associate Agreements (BAAs) and
Network, internet, and phones
- Coordinate internet installs and moves for new or relocated offices with Comcast/Xfinity,
- Perform basic on-site network troubleshooting (Wi-Fi, switches, Ubiquiti UniFi).
- Support our VoIP and fax platforms (Dialpad, Faxage): user setup, call routing, device
Software and vendors
- Vet requests for new software or browser extensions for security, legitimacy, and HIPAA fit
- Track software licenses and renewals; keep the systems inventory current.
- Act as the day-to-day contact for IT vendors and carriers.
Qualifications
Required
- 2+ years in an IT support, help desk, or desktop support role.
- Hands-on experience administering Google Workspace (Admin console, user and device
- Comfortable supporting Windows and ChromeOS; basic macOS and iOS.
- Working knowledge of networking fundamentals (Wi-Fi, DNS, DHCP, VPN) and VoIP phone
- Understanding of security basics: phishing, MFA/passkeys, least privilege, device
- Familiarity with HIPAA and the handling of protected health information (PHI), or the ability
- Strong written and verbal communication — you can explain technical steps to clinical staff
- Organized and self-directed; you keep tickets, inventories, and documentation current
- Valid Colorado driver's license and reliable transportation for office days and occasional site
- Ability to lift and move equipment up to about 40 lbs.
- High school diploma or equivalent required; associate or bachelor's degree in a technology
Preferred
- Google Professional Workspace Administrator, CompTIA A+, Network+, Security+, or similar
- Experience with Ubiquiti UniFi, Apple Business Manager, Dialpad, or an IT ticketing system.
- Scripting or automation basics (Google Apps Script, PowerShell).
- Prior work in behavioral health, healthcare, or another HIPAA-regulated environment.
- Experience supporting a multi-site or nonprofit organization.
Job Details
- Status: Full-time-Exempt
- Reports to: Chief Technology Officer
- Schedule: Monday–Friday, business hours; occasional after-hours work for maintenance
- Location: Remote-first (Denver metro area). In the Lakewood office 1–2 days per week
to a couple hours away) a handful of times per year
- Salary range: $75,000-$83,000 yearly
Benefits
- 401(k) retirement plan
- Health, Dental and Vision insurance
- DTO, Paid Holidays and Sick Leave
- Colorado FAMLI paid family and medical leave
- Mileage reimbursement for site visits
- Mission-driven work with a team that values the people behind the technology
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to fostering a diverse, equitable, and
inclusive workplace. We strongly encourage candidates of all backgrounds, identities,
experiences, and lived expertise to apply. We believe our differences strengthen our ability to
serve the communities that depend on us and help us achieve our mission of delivering
compassionate, person-centered care throughout Colorado.
See All 11 Senior IT Support Specialist Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
What Colorado Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Colorado.
- CompTIA A+, Network+, or Security+ certification recognized by Colorado employers
- Five or more years of hands-on IT support and systems administration experience
- Proficiency with enterprise ticketing and ITSM platforms such as ServiceNow or Jira
- Experience supporting Windows and macOS environments at scale across large organizations
- Strong working knowledge of Active Directory, Azure AD, and identity management tools
- Demonstrated ability to mentor junior technicians and lead escalation resolution processes
Senior IT Support Specialist Jobs in Colorado: Frequently Asked Questions
How do you become a senior it support specialist in Colorado?
Most Colorado employers require a combination of a relevant associate or bachelor's degree in information technology or a related field and several years of progressive IT support experience. Colorado has no state-issued license for this role, but certifications carry real weight in hiring decisions. CompTIA Security+, Network+, and Microsoft certifications are widely recognized by Colorado employers, particularly those in government contracting and defense sectors where credentialed staff are often contractually required.
Which companies hire senior it support specialists in Colorado?
Colorado senior it support specialist roles are posted by CPCD, Popeyes, and CPMC and others right now, based on current listings on Migrate Mate as of November 2026. Colorado's concentration of aerospace, federal contracting, and financial services firms means senior IT support roles are especially active at large enterprises with complex, regulated infrastructure needs.
Which Colorado cities have the most senior it support specialist jobs?
Denver, Colorado Springs, and Niwot lead the state in senior it support specialist openings in Colorado. Denver's dense cluster of corporate headquarters and financial institutions drives the largest share of postings, while Colorado Springs benefits from its significant military and defense contractor presence, and Boulder attracts openings tied to its technology research and university-affiliated organizations.
Are there remote senior it support specialist jobs in Colorado?
Yes, but they are less common than in purely desk-based fields because senior it support work often involves hands-on hardware troubleshooting, on-site infrastructure management, and in-person escalation support. About 40% of senior it support specialist openings tied to Colorado are remote or hybrid as of November 2026. When remote roles do appear, they tend to focus on software-side responsibilities such as remote endpoint management, ITSM administration, and cloud platform support.
How can I get hired as a senior it support specialist in Colorado with little or no experience?
The most realistic path is to start as a help desk technician or IT support associate at a Colorado employer with a structured internal promotion track, such as a large hospital system, a defense contractor, or a state government agency. From there, lateral moves from roles like desktop support technician or systems administrator build the breadth that hiring managers expect at the senior level. Earning a CompTIA A+ or Microsoft certification before applying gives candidates a measurable edge and signals readiness for more complex environments.
Where can I find and apply to senior it support specialist jobs in Colorado?
You can find and apply to senior it support specialist jobs in Colorado directly on Migrate Mate, which lists current Colorado openings. Search the available roles, identify the ones that match your experience and location preferences, and apply to them directly through the listings.
See All 11 Senior IT Support Specialist Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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