Senior IT Support Specialist Jobs in Oregon
Senior IT Support Specialist jobs in Oregon concentrate heavily in technology, higher education, healthcare systems, and state government, with Portland anchoring the largest share of openings and Eugene and Bend adding growing demand. Established employers like Intel, Oregon Health & Science University, and Nike maintain substantial IT operations in the state and hire consistently at the senior level. The most in-demand specialties are endpoint management, enterprise service desk leadership, and cloud infrastructure support. Find a role that fits below and apply directly.
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Showing 5 of 9+ Senior IT Support Specialist jobs
JELD-WEN is currently seeking a IT Site Support Specialist to join our growing team.
External Job Description
Purpose of the Role
The Plant IT Support Technician is a site-based technology role that bridges hands-on plant support and site technology leadership. This position is responsible for owning the daily health of plant IT/OT-enabled systems that support manufacturing operations, ensuring reliable operation of plant technology systems, coordinating escalations and vendors, and supporting small-to-medium technology and digital manufacturing initiatives.
Key Responsibilities
- Provide advanced on-site support for plant hardware (PCs, printers, scanners, tablets/iPads, phones) and related peripherals.
- Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
- Support manufacturing applications (e.g., Titan, L2L) including troubleshooting, new user setups/access, and shop-floor user enablement.
- Own ticket lifecycle from initiation to closure, including documentation, prioritization, and stakeholder communication.
- Coordinate vendor service and Corporate IT support activities; ensure safe execution and minimal disruption to operations.
- Execute small-to-medium site technology changes (testing, training support, cutover coordination, hypercare).
Required Qualifications
- Associate’s degree in information technology, Computer Science, MIS, Engineering Technology, or related field. Professional experience may be considered in lieu of formal education.
- 1–5 years of progressive IT/technology support experience required, including 1–2 years in a manufacturing/plant environment preferred.
- Demonstrated experience troubleshooting and supporting end-user computing, peripherals (printers/scanners), mobility devices, and shop-floor technology required.
- Experience with shop-floor and manufacturing applications, with capability to enable and train end users.
- Experience with ticketing systems, incident/problem management, and coordinating escalations with internal teams and vendors required.
- Experience supporting manufacturing applications (production/quality systems and shop-floor execution tools) preferred.
- Strong hands-on troubleshooting skills across end-user devices and peripherals in a manufacturing environment.
- Ability to perform first-line network triage and communicate effectively during escalations.
- Vendor coordination and cross-functional collaboration with Operations, Maintenance, Engineering, and Corporate IT.
- Experience supporting small-to-medium technology deployments, site cutovers, and end-user training/hypercare preferred.
- Working knowledge of basic networking and connectivity troubleshooting (LAN/Wi-Fi, switches, cabling, device connectivity) preferred.
- Exposure to OT/automation-connected systems and plant technology environments (without requiring PLC programming) preferred.
#LI-JB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
JELD-WEN is currently seeking a IT Site Support Specialist to join our growing team.
External Job Description
Purpose of the Role
The Plant IT Support Technician is a site-based technology role that bridges hands-on plant support and site technology leadership. This position is responsible for owning the daily health of plant IT/OT-enabled systems that support manufacturing operations, ensuring reliable operation of plant technology systems, coordinating escalations and vendors, and supporting small-to-medium technology and digital manufacturing initiatives.
Key Responsibilities
- Provide advanced on-site support for plant hardware (PCs, printers, scanners, tablets/iPads, phones) and related peripherals.
- Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
- Support manufacturing applications (e.g., Titan, L2L) including troubleshooting, new user setups/access, and shop-floor user enablement.
- Own ticket lifecycle from initiation to closure, including documentation, prioritization, and stakeholder communication.
- Coordinate vendor service and Corporate IT support activities; ensure safe execution and minimal disruption to operations.
- Execute small-to-medium site technology changes (testing, training support, cutover coordination, hypercare).
Required Qualifications
- Associate’s degree in information technology, Computer Science, MIS, Engineering Technology, or related field. Professional experience may be considered in lieu of formal education.
- 1–5 years of progressive IT/technology support experience required, including 1–2 years in a manufacturing/plant environment preferred.
- Demonstrated experience troubleshooting and supporting end-user computing, peripherals (printers/scanners), mobility devices, and shop-floor technology required.
- Experience with shop-floor and manufacturing applications, with capability to enable and train end users.
- Experience with ticketing systems, incident/problem management, and coordinating escalations with internal teams and vendors required.
- Experience supporting manufacturing applications (production/quality systems and shop-floor execution tools) preferred.
- Strong hands-on troubleshooting skills across end-user devices and peripherals in a manufacturing environment.
- Ability to perform first-line network triage and communicate effectively during escalations.
- Vendor coordination and cross-functional collaboration with Operations, Maintenance, Engineering, and Corporate IT.
- Experience supporting small-to-medium technology deployments, site cutovers, and end-user training/hypercare preferred.
- Working knowledge of basic networking and connectivity troubleshooting (LAN/Wi-Fi, switches, cabling, device connectivity) preferred.
- Exposure to OT/automation-connected systems and plant technology environments (without requiring PLC programming) preferred.
#LI-JB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
See All 9 Senior IT Support Specialist Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find JobsSenior IT Support Specialist Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
Senior IT Support Specialist Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
What Oregon Employers Look For
The qualifications that appear most often in senior IT support specialist jobs across Oregon.
- CompTIA A+, Network+, or Security+ certification required or strongly preferred
- Five or more years of hands-on IT support experience in an enterprise environment
- Proven experience leading or mentoring junior IT support technicians
- Deep knowledge of Windows and macOS administration in a managed corporate environment
- Experience with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- Strong troubleshooting skills across networking, hardware, software, and identity management
Senior IT Support Specialist Jobs in Oregon: Frequently Asked Questions
How do you become a senior it support specialist in Oregon?
Most senior it support specialist roles in Oregon require a combination of an associate or bachelor's degree in information technology or a related field plus several years of progressive IT support experience. Oregon has no state-issued license specific to this role, so employers rely heavily on industry certifications such as CompTIA A+, Network+, or Microsoft credentials to validate skills. Building experience in helpdesk, desktop support, or systems administration roles at Oregon's large healthcare systems, universities, or tech companies is the most common path to promotion.
Which companies hire senior it support specialists in Oregon?
Companies currently hiring senior it support specialists in Oregon include DCI, JELD-WEN, and NSC Global, per current listings on Migrate Mate as of November 2026. Oregon's concentration of large healthcare networks, semiconductor manufacturers, and state government agencies means demand is spread across both the private sector and public institutions.
Which Oregon cities have the most senior it support specialist jobs?
The cities with the most senior it support specialist openings in Oregon are Portland, Bend, and Tigard. Portland dominates due to its dense cluster of corporate headquarters, hospital systems, and tech employers, while Eugene and Bend draw openings from their respective university, healthcare, and regional business communities.
Are there remote senior it support specialist jobs in Oregon?
Yes, but they're less common than in purely analytical roles, since senior it support work often involves on-site hardware, infrastructure, and end-user interaction. About 43% of senior it support specialist openings tied to Oregon are remote or hybrid as of November 2026. The portions of the role most likely to qualify for remote or hybrid arrangements are service desk management, ticketing oversight, and vendor coordination tasks.
How can I get hired as a senior it support specialist in Oregon with little or no experience?
The most realistic entry path is starting in a helpdesk technician or desktop support role at one of Oregon's large employers, such as a hospital system like PeaceHealth or Providence Health, a state agency, or an Oregon university IT department. Earning a CompTIA A+ certification gives candidates a concrete credential that Oregon employers recognize as a baseline. From there, lateral moves into systems administration or endpoint management roles build the hands-on depth that hiring managers expect before promoting to the senior level.
Where can I find and apply to senior it support specialist jobs in Oregon?
You can find and apply to senior it support specialist jobs in Oregon on Migrate Mate, which lists current Oregon openings updated regularly. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 9 Senior IT Support Specialist Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
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