Service Delivery Manager Jobs in Delaware

Service Delivery Manager jobs in Delaware are consistently active, concentrated in financial services, life sciences, and technology managed services, with openings at every level from team lead to senior director. The heaviest hiring is in and around Wilmington, Newark, and Dover, where anchored employers like JPMorgan Chase, Incyte, and DXC Technology maintain large operations. The most in-demand specialties are IT service management, ITIL-aligned operations, and client-facing service delivery for financial and pharmaceutical accounts. Scan the live roles below and apply to whichever ones fit.

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Overview

Open roles27
Top employerJPMorganChase
Top cityWilmington, DE
Cities hiring3
Work type90% On-site
Top industryHealthcare

Showing 5 of 27+ Service Delivery Manager jobs

ChristianaCare
Registered Nurse (RN) - Labor & Delivery (Part-Time Nights)
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ChristianaCare
New 1m ago
Registered Nurse (RN) - Labor & Delivery (Part-Time Nights)
ChristianaCare
Newark, Delaware
Healthcare Administration
Nursing
Patient Services & Wellbeing
BLS Certification
10,000+

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JPMorganChase
Card Authorization - Product Delivery Manager
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JPMorganChase
New 1m ago
Card Authorization - Product Delivery Manager
JPMorganChase
Wilmington, Delaware
Business Strategy
Corporate Development & M&A
Executive Leadership & C-Suite
10,000+

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OneMain Financial
Operations Delivery & Control Analyst
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OneMain Financial
New 1m ago
Operations Delivery & Control Analyst
OneMain Financial
Wilmington, Delaware
Business Analysis
Data Analytics
Project Management
Bachelor's degree
5,001-10,000

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Nemours Children's Health
Registered Nurse-Advanced Delivery Unit
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Nemours Children's Health
New 1m ago
Registered Nurse-Advanced Delivery Unit
Nemours Children's Health
Wilmington, Delaware
Healthcare Administration
Nursing
Patient Services & Wellbeing
Bachelor of Science
5,001-10,000

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JPMorganChase
Vice President- Product Delivery Lead
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JPMorganChase
New 1m ago
Vice President- Product Delivery Lead
JPMorganChase
Wilmington, Delaware
Business Analysis
Data Analytics
Project Management
Bachelor's degree
10,000+

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See All 27 Service Delivery Manager Jobs in Delaware

Find roles in Delaware that match your experience and apply in just a few clicks.

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Service Delivery Manager Jobs by City in Delaware

Where Delaware roles are concentrated, by current openings.

Newark
4 jobs
Lewes
1 job

Service Delivery Manager Job Market in Delaware

A snapshot from current Delaware openings, updated as new roles post.

Who's Hiring

  • JPMorganChase
    JPMorganChase10
  • Trinity Health
    Trinity Health3
  • Berkley Technology Services
    Berkley Technology Services3
  • ChristianaCare
    ChristianaCare2
  • Berkley
    Berkley1

Top Industries Hiring

  • Healthcare & Medical Services5
  • Fintech4
  • Insurance4
  • Banking & Financial Services4
  • Investment & Asset Management4

What Delaware Employers Look For

The qualifications that appear most often in service delivery manager jobs across Delaware.

  • Bachelor's degree in information technology, business administration, or a related field
  • ITIL Foundation certification or higher recognized by Delaware employers
  • Three or more years managing service delivery teams or client accounts
  • Demonstrated experience with SLA management and escalation resolution processes
  • Proficiency with ITSM platforms such as ServiceNow or Remedy
  • Strong stakeholder communication skills across technical and executive audiences

Service Delivery Manager Jobs in Delaware: Frequently Asked Questions

How do you become a service delivery manager in Delaware?

The path to a service delivery manager role in Delaware typically starts with a bachelor's degree in information technology, business, or operations management, followed by experience in a service desk, IT support, or project coordination role. Delaware does not require a state-issued license for this position, but employers consistently expect ITIL certification and familiarity with formal incident and change management frameworks. Financial services and life sciences firms in Wilmington and Newark tend to promote from within, making internal transitions a common route into the role.

How much do service delivery managers make in Delaware?

Service delivery managers in Delaware earn a median of about $168,500 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $124,290 for the lowest 10% to over $310,250 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire service delivery managers in Delaware?

Companies currently hiring service delivery managers in Delaware include JPMorganChase, Trinity Health, and Berkley Technology Services, per current listings on Migrate Mate as of July 2026. Delaware's concentration of financial institutions and pharmaceutical firms means demand is especially steady among large corporate headquarters and their managed service providers.

Which Delaware cities have the most service delivery manager jobs?

Wilmington, Newark, and Lewes account for the most service delivery manager openings in Delaware. Wilmington dominates because it serves as the headquarters hub for major financial and legal services firms, while Newark's proximity to the University of Delaware and technology employers drives additional demand, and Dover draws openings from state government agencies and regional healthcare operations.

Are there remote service delivery manager jobs in Delaware?

Yes, and more than most operational roles. About 10% of service delivery manager openings tied to Delaware are remote or hybrid as of July 2026, reflecting the desk-based and client-communication nature of the work. The most remote-eligible parts of the role are account reviews, reporting, and vendor coordination, while on-site expectations tend to apply during transitions or major service escalations.

How can I get hired as a service delivery manager in Delaware with little or no experience?

The most realistic entry path is through a service desk analyst or IT support coordinator role at one of Delaware's large financial or life sciences employers, which frequently promote internally into junior service delivery positions. Firms with large Wilmington operations run rotational and associate programs where candidates move from ticket-level support into account and operations roles. Earning an ITIL Foundation certificate before applying strengthens any entry-level application considerably, and experience coordinating vendors or drafting incident reports in adjacent roles like IT administrator or operations analyst signals readiness to Delaware hiring managers.

Where can I find and apply to service delivery manager jobs in Delaware?

You can find and apply to service delivery manager jobs in Delaware on Migrate Mate, which lists current Delaware openings. Search the roles available, find the ones that match your experience and preferred location or work arrangement, and apply directly to the ones that fit.

See All 27 Service Delivery Manager Jobs in Delaware

Find roles in Delaware that match your experience and apply in just a few clicks.

Find Service Delivery Manager Jobs