Service Delivery Manager Jobs in Tennessee

Service Delivery Manager jobs in Tennessee are active across healthcare IT, managed services, logistics, and enterprise software, with demand at every level from coordinator to senior director. Nashville, Memphis, and Knoxville are the primary hiring centers, where employers such as HCA Healthcare, FedEx, and Vanderbilt University Medical Center consistently staff service delivery teams. The most in-demand specialties are ITIL-aligned service operations, healthcare technology delivery, and logistics account management. Find a role that fits below and apply directly.

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Overview

Open roles13
Top employerAmazon
Top cityFranklin, TN
Cities hiring11
Work type60% Hybrid
Top credentialHigh school diploma or GED

Showing 5 of 13+ Service Delivery Manager jobs

A
Delivery Driver and Service Technician
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A
Added 1d ago
Delivery Driver and Service Technician
Advanced Propane
Hartsville, Tennessee
Maintenance & Repair
Skilled Trades
$23 - $25/hr

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D
Delivery Driver/Customer Service Representative
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D
Added 3d ago
Delivery Driver/Customer Service Representative
DISCOUNT WHOLESALE Jackson
Jackson, Tennessee
Customer Service
Customer Support
Hospitality & Guest Services
$15 - $20/hr
On-Site

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Orica
CDL Class B Driver (Explosives Delivery & Service) Bell Buckle, TN
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Orica
Added 3d ago
CDL Class B Driver (Explosives Delivery & Service) Bell Buckle, TN
Orica
Bell Buckle, Tennessee
Business Strategy
Product Management
Project & Program Management
Project Management
$25 - $29/hr
Hybrid
High school diploma or GED
10,000+

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Summit Behavioral Healthcare
Director of Service Delivery - IT
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Summit Behavioral Healthcare
Added 2w ago
Director of Service Delivery - IT
Summit Behavioral Healthcare
Franklin, Tennessee
Customer Service
Customer Success
Customer Support
On-Site
Bachelor's degree in information technology
1,001-5,000

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Acertus
Full-Service Vehicle Delivery Driver
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Acertus
Added 2w ago
Full-Service Vehicle Delivery Driver
Acertus
La Vergne, Tennessee
Communications
Content & Communications
Public Relations (PR)
1,001-5,000

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See All 13 Service Delivery Manager Jobs in Tennessee

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Service Delivery Manager Jobs by City in Tennessee

Where Tennessee roles are concentrated, by current openings.

Franklin
2 jobs
Nashville
2 jobs
Jackson
1 job
Lebanon
1 job
Memphis
1 job
Knoxville
1 job
La Vergne
1 job
Hartsville
1 job
Millington
1 job

Service Delivery Manager Job Market in Tennessee

A snapshot from current Tennessee openings, updated as new roles post.

Who's Hiring

Amazon
Amazon4 open roles
Orica
Orica2 open roles
Acertus
Acertus1 open role

What Tennessee Employers Look For

The qualifications that appear most often in service delivery manager jobs across Tennessee.

  • Bachelor's degree in information technology, business, or a related field
  • Three or more years of experience managing service delivery or IT operations
  • ITIL Foundation certification or equivalent service management credential
  • Demonstrated experience with SLA management and client-facing escalation handling
  • Proficiency with service management platforms such as ServiceNow or Jira Service Management
  • Strong written and verbal communication skills for cross-functional stakeholder reporting

Service Delivery Manager Jobs in Tennessee: Frequently Asked Questions

How do you become a service delivery manager in Tennessee?

Most service delivery manager roles in Tennessee require a bachelor's degree in information technology, business, or a related field, combined with progressive experience in IT operations or account management. Tennessee does not issue a state license for this role, but employers across Nashville's healthcare IT sector and Memphis's logistics industry strongly favor candidates who hold an ITIL certification. Starting in service desk, IT coordinator, or operations analyst roles at a large Tennessee employer is the most direct path to moving into delivery management.

How much do service delivery managers make in Tennessee?

Service delivery managers in Tennessee earn a median of about $158,700 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $98,380 for the lowest 10% to over $237,640 for the top 10%. Pay rises with experience, specialty, and employer.

Which companies hire service delivery managers in Tennessee?

Employers hiring service delivery managers in Tennessee right now include Amazon, Orica, and Acertus, based on current listings on Migrate Mate as of September 2026. Tennessee's concentration of large healthcare systems, managed service providers, and distribution companies means demand for delivery management talent stays consistent throughout the year.

Which Tennessee cities have the most service delivery manager jobs?

Franklin, Nashville, and Jackson have the most service delivery manager openings in Tennessee. Nashville drives the highest volume because of its dense concentration of healthcare IT firms and corporate headquarters, while Memphis adds significant demand through FedEx's global logistics operations and the regional healthcare network anchored there, and Knoxville contributes openings tied to its growing technology and energy sectors.

Are there remote service delivery manager jobs in Tennessee?

Yes, and more than most fields, because service delivery management is fundamentally a communication and coordination role that translates well to remote settings. About 60% of service delivery manager openings tied to Tennessee are remote or hybrid as of September 2026, reflecting how widely Tennessee employers have adopted flexible arrangements since the shift in enterprise IT work culture. Client-facing account oversight and reporting work are the functions most commonly performed fully remotely.

How can I get hired as a service delivery manager in Tennessee with little or no experience?

The most realistic entry path is landing an IT service desk analyst or operations coordinator role at one of Nashville's large healthcare IT employers or a Memphis-based managed service provider, then building toward delivery management from within. Employers such as HCA Healthcare and regional MSPs regularly hire for associate-level IT operations roles that expose candidates to SLA tracking and client communication. Earning an ITIL Foundation certification before applying gives candidates with no management experience a concrete credential that directly signals readiness for service delivery work.

Where can I find and apply to service delivery manager jobs in Tennessee?

You can find and apply to service delivery manager jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across Nashville, Memphis, Knoxville, and smaller markets. Find roles that fit your experience and apply directly to the employers posting them.

See All 13 Service Delivery Manager Jobs in Tennessee

Find roles in Tennessee that match your experience and apply in just a few clicks.

Find Service Delivery Manager Jobs