Service Supervisor Jobs in North Dakota
Service Supervisor jobs in North Dakota are in steady demand, concentrated in energy extraction, agriculture, healthcare services, and transportation logistics, with openings at both frontline and multi-team management levels. The most active hiring is in Bismarck, Fargo, and Minot, where employers like Sanford Health, Basin Electric Power Cooperative, and MDU Resources Group maintain consistent service supervisor needs. Customer service, field operations, and maintenance supervision are the most in-demand specialties across these markets. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 7+ Service Supervisor jobs
Location: My Place Hotel - Dickinson
About the Role: The Guest Service Supervisor is dedicated to ensuring a superior guest experience by overseeing all aspects of the guest's stay. This role includes managing booking processes, overseeing the training and development of Guest Service Representatives and working closely with the General Manager. The GSS is expected to be hands-on, visible and to lead by example ensuring all employees follow established policies and procedures.
What You'll Do:
As a Guest Service Supervisor your shift will be filled with various tasks to provide consistent service to all of our guests and manage the Guest Service Representatives.
- Exceptional Guest Service: Consistently deliver outstanding service, treating both guests and colleagues with respect and courtesy.
- Staff Support and Leadership: Assist in staff training, interview processes, and oversee Guest Service Representatives. Support the General Manager by logging and reporting employee call offs during GM's off-site hours, ensuring they are documented for payroll.
- Check-In/Out Procedures: Greet and manage guest arrivals and departures using the property management system (PMS), including processing charges for rooms, taxes, pet fees, and other hotel services.
- Hotel Operations and Guest Assistance: Be familiar with room rates, amenities, and accessible features of all rooms. Provide guests with information on hotel amenities and local attractions. Address guest concerns or complaints promptly and professionally.
- Telephone Management: Operate the phone system, transfer calls, and schedule wake-up calls. Accurately make reservations via phone, email, and in-person, documenting confirmations and cancellations as necessary.
- Daily Reporting: Maintain and review the Front Desk Log each shift, noting any issues in guest relations, maintenance, or operations. Complete the Night Audit Checklist, maintain cash logs, update call logs, and keep organized records of the day's business.
- Safety and Security Compliance: Adhere to all safety and security protocols. Conduct hourly security checks throughout the hotel, including all floors, stairwells, and exterior doors. Record safety concerns.
- Security of Master Keys: Issue and log master keys and key cards for housekeeping and maintenance staff, performing daily inventory checks.
- Housekeeping: Assist with managing laundry, including washing, drying, folding, and storing linens.
- Other Duties: Perform additional tasks as directed by the General Manager.
What We're Looking For:
Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications.
Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues.
Organizational & Multi-Tasking : Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential.
Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records.
Education: High School degree or equivalent.
Physical Requirements:
Prolonged standing from 90-100% at front desk and working on a computer.
Ability to reach 60" in height.
Move around the building including walking up and down stairs. push/pull vacuums, shovels, cribs, and rollaways up to 50 lbs.
Lift up to 30 lbs. of supplies and linens
Supervisory Responsibility: Supervises Guest Service Representatives.
Travel: Occasional local day travel may be required; no overnight travel anticipated.
Benefits:
- Competitive Pay
- Direct Deposit
- Cross-Training
- Growth Potential
Why Join Us?
This is a rewarding customer focused role that offers growth opportunities. The Guest Service Supervisor position could be the perfect fit for you to apply your skills, personability, and dedication. Join our team and take pride in creating a safe and welcoming environment for our guests and staff, while advancing your career in the hospitality industry.
If you're a proactive leader, apply today to Make My Place Your Place!
Location: My Place Hotel - Dickinson
About the Role: The Guest Service Supervisor is dedicated to ensuring a superior guest experience by overseeing all aspects of the guest's stay. This role includes managing booking processes, overseeing the training and development of Guest Service Representatives and working closely with the General Manager. The GSS is expected to be hands-on, visible and to lead by example ensuring all employees follow established policies and procedures.
What You'll Do:
As a Guest Service Supervisor your shift will be filled with various tasks to provide consistent service to all of our guests and manage the Guest Service Representatives.
- Exceptional Guest Service: Consistently deliver outstanding service, treating both guests and colleagues with respect and courtesy.
- Staff Support and Leadership: Assist in staff training, interview processes, and oversee Guest Service Representatives. Support the General Manager by logging and reporting employee call offs during GM's off-site hours, ensuring they are documented for payroll.
- Check-In/Out Procedures: Greet and manage guest arrivals and departures using the property management system (PMS), including processing charges for rooms, taxes, pet fees, and other hotel services.
- Hotel Operations and Guest Assistance: Be familiar with room rates, amenities, and accessible features of all rooms. Provide guests with information on hotel amenities and local attractions. Address guest concerns or complaints promptly and professionally.
- Telephone Management: Operate the phone system, transfer calls, and schedule wake-up calls. Accurately make reservations via phone, email, and in-person, documenting confirmations and cancellations as necessary.
- Daily Reporting: Maintain and review the Front Desk Log each shift, noting any issues in guest relations, maintenance, or operations. Complete the Night Audit Checklist, maintain cash logs, update call logs, and keep organized records of the day's business.
- Safety and Security Compliance: Adhere to all safety and security protocols. Conduct hourly security checks throughout the hotel, including all floors, stairwells, and exterior doors. Record safety concerns.
- Security of Master Keys: Issue and log master keys and key cards for housekeeping and maintenance staff, performing daily inventory checks.
- Housekeeping: Assist with managing laundry, including washing, drying, folding, and storing linens.
- Other Duties: Perform additional tasks as directed by the General Manager.
What We're Looking For:
Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications.
Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues.
Organizational & Multi-Tasking : Ability to juggle multiple tasks while maintaining high standards of accuracy and organization.
Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential.
Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records.
Education: High School degree or equivalent.
Physical Requirements:
Prolonged standing from 90-100% at front desk and working on a computer.
Ability to reach 60" in height.
Move around the building including walking up and down stairs. push/pull vacuums, shovels, cribs, and rollaways up to 50 lbs.
Lift up to 30 lbs. of supplies and linens
Supervisory Responsibility: Supervises Guest Service Representatives.
Travel: Occasional local day travel may be required; no overnight travel anticipated.
Benefits:
- Competitive Pay
- Direct Deposit
- Cross-Training
- Growth Potential
Why Join Us?
This is a rewarding customer focused role that offers growth opportunities. The Guest Service Supervisor position could be the perfect fit for you to apply your skills, personability, and dedication. Join our team and take pride in creating a safe and welcoming environment for our guests and staff, while advancing your career in the hospitality industry.
If you're a proactive leader, apply today to Make My Place Your Place!
See All 7 Service Supervisor Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Service Supervisor JobsService Supervisor Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Service Supervisor Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Transportation & Logistics
What North Dakota Employers Look For
The qualifications that appear most often in service supervisor jobs across North Dakota.
- Two or more years of supervisory or lead experience in a service environment
- Demonstrated ability to manage, coach, and evaluate frontline service team members
- Proficiency with scheduling, workflow coordination, and operational reporting tools
- Strong communication skills for coordinating across crews, clients, and management
- Familiarity with safety compliance standards relevant to the applicable North Dakota industry
- High school diploma or equivalent required, with associate or bachelor degree preferred
Service Supervisor Jobs in North Dakota: Frequently Asked Questions
How do you become a service supervisor in North Dakota?
Most service supervisor roles in North Dakota require a combination of relevant industry experience and demonstrated leadership ability rather than a state-issued license. Employers typically expect candidates to have worked in a front-line service role within the same industry, whether energy, healthcare, agriculture, or retail, before moving into supervision. Completing an industry-specific credential, such as a safety certification relevant to oil country operations or a patient care credential for healthcare settings, strengthens a candidate's profile considerably.
Which companies hire service supervisors in North Dakota?
Employers hiring service supervisors in North Dakota right now include Unifi, Walmart, and Enerflex, based on current listings on Migrate Mate as of November 2026. North Dakota's energy sector, anchored by operators and cooperatives in the Williston Basin and Bismarck corridor, tends to generate the most consistent volume of openings alongside healthcare systems and regional logistics providers.
Which North Dakota cities have the most service supervisor jobs?
Fargo, Minot, and Mandan have the most service supervisor openings in North Dakota. Fargo drives volume as the state's largest metro, with a broad mix of healthcare, retail, and logistics employers, while Bismarck concentrates openings in government services, utilities, and healthcare, and Minot's activity reflects both regional retail and the service needs tied to energy operations in the Bakken region.
Are there remote service supervisor jobs in North Dakota?
Yes, but they're rare. Service supervisor roles are largely on-site by nature, requiring direct oversight of teams, equipment, or customer-facing operations. About 0% of service supervisor openings tied to North Dakota are remote or hybrid as of November 2026, and those tend to involve administrative supervision, quality assurance review, or scheduling coordination rather than hands-on field or floor management.
How can I get hired as a service supervisor in North Dakota with little or no experience?
The most realistic entry path is moving into a lead or team-lead role within your current employer before pursuing a full supervisor title. North Dakota healthcare systems like Sanford Health and Essentia Health regularly hire associate-level service coordinators who can grow into supervisory positions, and energy sector contractors in the Williston Basin often advance field technicians into crew lead roles. Building a safety certification relevant to your industry, such as OSHA or a sector-specific credential, gives candidates without prior supervisor titles a concrete edge.
Where can I find and apply to service supervisor jobs in North Dakota?
You can find and apply to service supervisor jobs in North Dakota on Migrate Mate, which lists current openings across the state. Search the roles available, find the ones that match your background and location, and apply directly to each opening that fits.
See All 7 Service Supervisor Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
Find Service Supervisor Jobs