Technical Account Manager Jobs in District of Columbia
Technical Account Manager jobs in District of Columbia are in strong demand, concentrated in federal IT services, cybersecurity, cloud infrastructure, and government contracting sectors, with openings at every level from associate to senior principal. Most hiring is concentrated in Washington DC, with additional activity in nearby corridors like Arlington and Bethesda, where major employers such as Leidos, Booz Allen Hamilton, and Microsoft maintain significant operations. The most sought-after specializations include cloud platforms, federal civilian agency accounts, and managed security services. See the openings below and apply to the ones that match your experience.
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See related jobsMattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments.
You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence.
Key Responsibilities
Customer Success & Secure Solution Delivery
Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers
Design, validate, and implement secure, scalable architectures for Mattermost across cloud, on-premise, hybrid, and air-gapped environments
Support alignment with security and compliance frameworks such as FedRAMP, NIST 800-53, DoD STIG, and SOC 2
Guide customers in integrating Mattermost with authentication and identity management systems (SSO, SAML, OAuth), DevOps pipelines, and monitoring tools
Provide proactive technical guidance to minimize operational risk and ensure long-term platform success
Technical Leadership & Advocacy
Serve as the primary technical point of contact for assigned accounts
Collaborate with Product, Engineering, and Support to resolve complex technical issues and advocate for customer needs
Develop reusable deployment assets including scripts, playbooks, and technical documentation to accelerate implementations
Participate in internal reviews to improve onboarding methodologies and deployment best practices
Communication & Stakeholder Management
Present complex technical concepts to both executive and technical stakeholders, tailoring communication to audience and context
Build trusted relationships that drive adoption, expansion, and long-term customer success
Maintain detailed records of architectural decisions, deployment strategies, and customer feedback
Required Qualifications
Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role
Strong technical knowledge of Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure
Hands-on scripting or development experience with Python, Go, Node.js, or similar languages
Strong understanding of cybersecurity principles and secure system architecture
Familiarity with DevSecOps tools and workflows (GitHub, Jenkins, Jira, Terraform, etc.)
Experience managing large enterprise or government customers and aligning technical delivery with business and security requirements
Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR.
This role may require the candidate to obtain and maintain a U.S. government security clearance in the future.
Applicants must therefore be U.S. citizens and eligible to obtain a security clearance
Preferred Qualifications
Experience working with U.S. Federal agencies, defense organizations, or regulated industries
Familiarity with IT Service Management (ITSM) frameworks
Knowledge of compliance standards such as FedRAMP, NIST, SOC 2, or ISO 27001
Experience with secure collaboration platforms or open-source technologies
Exposure to mobile device management (Intune, Workspace ONE, MobileIron) environments
Experience working in a startup or high-growth SaaS environment
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $125,000 - $165,000 USD plus commission
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments.
You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong customer engagement and project leadership skills. As a strategic partner, you will bridge engineering, product, and customer teams, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence.
Key Responsibilities
Customer Success & Secure Solution Delivery
Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers
Design, validate, and implement secure, scalable architectures for Mattermost across cloud, on-premise, hybrid, and air-gapped environments
Support alignment with security and compliance frameworks such as FedRAMP, NIST 800-53, DoD STIG, and SOC 2
Guide customers in integrating Mattermost with authentication and identity management systems (SSO, SAML, OAuth), DevOps pipelines, and monitoring tools
Provide proactive technical guidance to minimize operational risk and ensure long-term platform success
Technical Leadership & Advocacy
Serve as the primary technical point of contact for assigned accounts
Collaborate with Product, Engineering, and Support to resolve complex technical issues and advocate for customer needs
Develop reusable deployment assets including scripts, playbooks, and technical documentation to accelerate implementations
Participate in internal reviews to improve onboarding methodologies and deployment best practices
Communication & Stakeholder Management
Present complex technical concepts to both executive and technical stakeholders, tailoring communication to audience and context
Build trusted relationships that drive adoption, expansion, and long-term customer success
Maintain detailed records of architectural decisions, deployment strategies, and customer feedback
Required Qualifications
Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role
Strong technical knowledge of Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure
Hands-on scripting or development experience with Python, Go, Node.js, or similar languages
Strong understanding of cybersecurity principles and secure system architecture
Familiarity with DevSecOps tools and workflows (GitHub, Jenkins, Jira, Terraform, etc.)
Experience managing large enterprise or government customers and aligning technical delivery with business and security requirements
Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR.
This role may require the candidate to obtain and maintain a U.S. government security clearance in the future.
Applicants must therefore be U.S. citizens and eligible to obtain a security clearance
Preferred Qualifications
Experience working with U.S. Federal agencies, defense organizations, or regulated industries
Familiarity with IT Service Management (ITSM) frameworks
Knowledge of compliance standards such as FedRAMP, NIST, SOC 2, or ISO 27001
Experience with secure collaboration platforms or open-source technologies
Exposure to mobile device management (Intune, Workspace ONE, MobileIron) environments
Experience working in a startup or high-growth SaaS environment
Compensation
Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions.
Target Salary Range: $125,000 - $165,000 USD plus commission
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
See All 5 Technical Account Manager Jobs in District of Columbia
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Find JobsTechnical Account Manager Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Technical Account Manager Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
What District of Columbia Employers Look For
The qualifications that appear most often in technical account manager jobs across District of Columbia.
- Bachelor's degree in computer science, information technology, or a related technical field
- Three or more years of experience managing enterprise or government client accounts
- Demonstrated proficiency with cloud platforms such as AWS, Azure, or Google Cloud
- Experience working with federal civilian or defense agency clients in the DC region
- Strong ability to translate complex technical concepts for non-technical stakeholders
- Familiarity with federal procurement processes, FedRAMP, or government compliance frameworks
Technical Account Manager Jobs in District of Columbia: Frequently Asked Questions
How do you become a technical account manager in District of Columbia?
Most technical account manager roles in District of Columbia require a bachelor's degree in information technology, computer science, or engineering, combined with client-facing experience in a technical environment. No state-issued license is required, but many DC-area employers, particularly those supporting federal agencies, expect candidates to hold or be eligible for a security clearance. Certifications such as AWS Solutions Architect, PMP, or ITIL are frequently listed as preferred qualifications in local postings.
Which companies hire technical account managers in District of Columbia?
District of Columbia technical account manager roles are posted by Synack, CAST AI, and Mattermost and others right now, based on current listings on Migrate Mate as of September 2026. The DC market is especially active among government IT contractors and major cloud and cybersecurity vendors with federal division offices in the region.
Which District of Columbia cities have the most technical account manager jobs?
Washington have the most technical account manager openings in District of Columbia. Washington DC anchors the market given the concentration of federal agencies and large contractors headquartered there, while Arlington and Bethesda generate additional demand through defense contractors, technology companies, and consulting firms serving both public and private sector clients in the broader metro area.
Are there remote technical account manager jobs in District of Columbia?
Yes, and more than many comparable roles. About 100% of technical account manager openings tied to District of Columbia are remote or hybrid as of September 2026, reflecting the desk-based and relationship-management nature of the work. Strategic account planning, client reporting, and platform onboarding are the tasks most commonly performed remotely, though roles tied to classified federal programs typically require on-site presence.
How can I get hired as a technical account manager in District of Columbia with little or no experience?
The most realistic entry path is moving from a technical support or solutions engineer role into account management, since DC-area federal IT contractors like Leidos and SAIC regularly hire junior client-facing technical staff who build toward account ownership. Candidates should pursue roles titled technical support specialist, sales engineer associate, or customer success coordinator at government-focused technology firms. Earning a cloud certification and gaining any clearance eligibility significantly strengthens an entry-level application in this market.
Where can I find and apply to technical account manager jobs in District of Columbia?
You can find and apply to technical account manager jobs in District of Columbia on Migrate Mate, which lists current openings in the area. Search the available roles, identify the ones that fit your background and experience level, and apply directly to the positions that match.
See All 5 Technical Account Manager Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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