Technical Program Manager Jobs in Kentucky

Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.

Position Overview

The Business Development Manager is responsible for increasing Tire Discounters commercial fleet market share from existing levels, with the goal of Tire Discounters achieving a dominant and leadership position in market share & EBIT in all categories. Primary responsibilities include developing and executing sustainable business propositions to win new business in the area of account acquisition, account maintenance management, and other business management duties, within an assigned operations region.

ESSENTIAL FUNCTIONS:

• Achieve monthly commercial revenue, profit and performance goals for assigned region by identifying, targeting and developing new business opportunities for sales utilizing full product portfolio and the total value proposition of Tire Discounters products and services.
• Develop a target account pipeline by vetting prospects, managing mutually agreed upon target accounts and account acquisition process.
• Grow Tire Discounters products and services share of business with existing commercial fleet customers that are under-indexed.
• Find new commercial fleet opportunities that helps grow the company's market share and optimizes distribution network.
• Effectively communicate Tire Discounters value proposition and total solutions package to potential new customers by identifying decision makers and establishing business relationships and rapport.
• Provide the leadership and direction to the field sales organization and support team in the assigned market, to ensure Tire Discounters will be acknowledged as the leading edge in this business and will come to be recognized by fleets and dealers alike as the premier truck tire network in the industry and as an integral part of Tire Discounters.
• Attain total customer satisfaction through cultivating and maintaining customer relationships for the mutual benefit of the customer and Tire Discounters.
• Proactively formulate and customize a tailored business solution propositions to win fleet wheel position using Tire Discounters industry leading tools and technologies.
• Develop and maintain strategies, action plans and goals while adhering to procedures and policies required to achieve AOP, market share, profit, EBIT and ROI objectives.
• Promote Tire Discounters Programs and sales contacts to fleets and targeted accounts.
• Partner with National commercial locations and associates in finding, growing, and supporting new commercial fleet opportunities.
• Assign, connect and manage our growing network relationships to grow share.
• Manage assigned accounts while developing commercial fleet business relationships, manage and resolve customer issues, recommend improvements to processes.
• Create and communicate fleet dashboards and recommend improvements
• Develop, revise, update and manage process manuals; provide product and process training to fleet personnel, Fleet Management Audit Training, as needed.
• Serve as a subject matter expert on commercial portfolio.
• Stay connected with GAR principals, plant managers.
• Represent Tire Discounters at trade shows, sales blitzes and open houses.
• Manage selling and general administrative expenses by ensuring that travel is effectively used to deliver impactful presentations, training or relationship building that delivers a sustainable ROI to Tire Discounters.
• Provide daily and weekly communications regarding estimates on progress, SAT Activity, progress towards sales goals, etc.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the automotive industry and retail tire business preferred.
• Good leadership and decision-making abilities.
• Strong presentation & communication skills, both verbal & written.
• Must have strong organizational & planning skills.
• Strong sense of processes and the importance of using them as well as commitment to their improvement.

EXPERIENCE & EDUCATION

• Bachelor's Degree in business, sales, marketing, &/or engineering preferred.
• 5-7 years management sales or engineering experience.
• Experience working with large National & Regional companies.
• Creating business opportunities where none exist.
• Experience in tire, retread & transportation industry preferred.
• Must have proficiency with computer skills including Microsoft Office, email, internet, etc. And, willing to learn and use other technology used at Tire Discounters, such as Sales Activity Tools, Tire Trac, GRACS, Smartech, etc.

PHYSICAL DEMANDS:

• Working conditions are considered acceptable, but occasionally involve exposure to mechanical hazards and outside weather conditions.
• Walking, standing, bending, sitting, listening and talking on a wide variety and continual basis.
• Frequently lifting, pushing, pulling up to 75 pounds.
• Alertness and careful attention is required to avoid injury to self and others
• A significant portion of the incumbent's time will be spent traveling in the field visiting both existing and A valid driver license with a dependable vehicle is required, since the position involves significant travel visiting both prospective customers as well as Tire Discounters locations and Retread Plants. Field travel will also be required for first-hand training to key members of the Field Sales Organization in all aspects of developing business opportunities.

ADDITIONAL REQUIREMENTS:

• Must be authorized to work in the USA
• Abide by all non-compete/solicit agreements