Technical Support Manager Jobs in Maryland
Technical Support Manager jobs in Maryland are in steady demand, concentrated in the defense contracting, federal IT services, and cybersecurity sectors that anchor the state's technology economy. Baltimore, the D.C. suburbs of Bethesda and Rockville, and the Annapolis corridor are the primary hiring centers, where employers like Leidos, Northrop Grumman, and Johns Hopkins University maintain large, ongoing technical operations teams. The most in-demand specialties are IT service desk management, managed services oversight, and enterprise systems support. Find a role that fits below and apply directly.
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Bowhead is seeking professionals to connect with regarding a potential upcoming opportunity supporting the Technical Project Support Services (TPSS) contract. TPSS provides support to Naval Air Warfare Center Aircraft Division (NAWCAD) Webster Outlying Field (WOLF) in delivering mission-critical systems and services. The effort provides a wide range of technical, project management, engineering, logistics, training, and administrative support for air, ship, shore, expeditionary, and surveillance systems that directly support warfighter operations.
Bowhead will provide technical and project management, budget execution, material procurement, data management, training, and graphics, media, communications, and clerical support. These services will directly support multiple major defense acquisition programs and a broad range of weapons systems, identification systems; expeditionary and range control systems; operational control systems; integration, production, installation, and certification; system, mission, and software engineering; and fleet area control and surveillance facility field maintenance. These positions are located in St Inigoes, MD.
Responsibilities:
- Budget Analysts/ Financial Analysts
- Business Operations Specialists, Other Project Scheduler
- Data Scientists
- Database Architects
- General Clerk I
- General Clerk II
- General Clerk III
- General and Operations Managers
- Graphic Artist
- Management Analysts
- Procurement Clerks
- Procurement Clerks (Hardware Lead)
- Project Management Specialists
- Technical Writer II
- Training and Development Specialists
- Required education, years of experience, and certifications will vary based on position requirements.
- Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
- Must be able to lift up to 15 to 25 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to maintain a clearance at the Secret level. US Citizenship is a requirement for a Secret clearance at this location.
Bowhead is seeking professionals to connect with regarding a potential upcoming opportunity supporting the Technical Project Support Services (TPSS) contract. TPSS provides support to Naval Air Warfare Center Aircraft Division (NAWCAD) Webster Outlying Field (WOLF) in delivering mission-critical systems and services. The effort provides a wide range of technical, project management, engineering, logistics, training, and administrative support for air, ship, shore, expeditionary, and surveillance systems that directly support warfighter operations.
Bowhead will provide technical and project management, budget execution, material procurement, data management, training, and graphics, media, communications, and clerical support. These services will directly support multiple major defense acquisition programs and a broad range of weapons systems, identification systems; expeditionary and range control systems; operational control systems; integration, production, installation, and certification; system, mission, and software engineering; and fleet area control and surveillance facility field maintenance. These positions are located in St Inigoes, MD.
Responsibilities:
- Budget Analysts/ Financial Analysts
- Business Operations Specialists, Other Project Scheduler
- Data Scientists
- Database Architects
- General Clerk I
- General Clerk II
- General Clerk III
- General and Operations Managers
- Graphic Artist
- Management Analysts
- Procurement Clerks
- Procurement Clerks (Hardware Lead)
- Project Management Specialists
- Technical Writer II
- Training and Development Specialists
- Required education, years of experience, and certifications will vary based on position requirements.
- Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
- Must be able to lift up to 15 to 25 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to maintain a clearance at the Secret level. US Citizenship is a requirement for a Secret clearance at this location.
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Where Maryland roles are concentrated, by current openings.
Technical Support Manager Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in technical support manager jobs across Maryland.
- Bachelor's degree in information technology, computer science, or a related field required
- Three or more years of technical support or IT operations experience in a leadership role
- CompTIA A+, Network+, or ITIL Foundation certification preferred by most Maryland employers
- Demonstrated experience managing helpdesk teams and support ticketing systems like ServiceNow
- Familiarity with federal compliance frameworks such as NIST or FISMA for government-adjacent roles
- Strong communication skills and proven ability to coordinate across technical and non-technical teams
Technical Support Manager Jobs in Maryland: Frequently Asked Questions
How do you become a technical support manager in Maryland?
Maryland does not require a state-issued license to work as a technical support manager. The standard path is a bachelor's degree in information technology or computer science, followed by several years in technical support or systems administration roles before moving into management. Many Maryland employers, particularly those in defense contracting and federal IT services, also value ITIL or CompTIA certifications and experience with government compliance standards as concrete qualifications.
How much do technical support managers make in Maryland?
Technical support managers in Maryland earn a median of about $171,490 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $106,620 for the lowest 10% to over $245,830 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support managers in Maryland?
Maryland technical support manager roles are posted by SAIC, Rippling, and DLH and others right now, based on current listings on Migrate Mate as of August 2026. Maryland's concentration of federal agencies, defense contractors, and large hospital systems creates consistent demand across both private and public sector employers.
Which Maryland cities have the most technical support manager jobs?
Aberdeen Proving Ground, Bethesda, and Baltimore have the most technical support manager openings in Maryland. The D.C. suburban corridor drives the largest share, where federal agencies, defense primes, and technology service firms cluster, while Baltimore's anchor institutions in healthcare and higher education sustain a second major market, and smaller metro areas benefit from the presence of government contractor satellite offices.
Are there remote technical support manager jobs in Maryland?
Yes, and more than most fields. About 9% of technical support manager openings tied to Maryland are remote or hybrid as of August 2026, reflecting how much of the role involves oversight, documentation, and communication rather than hands-on hardware work. The most remote-friendly responsibilities are team scheduling, escalation management, and vendor coordination, while on-site requirements tend to cluster around roles supporting physical data centers or cleared government facilities.
How can I get hired as a technical support manager in Maryland with little or no experience?
The most realistic entry path is a desktop support technician or IT help desk analyst role, which large Maryland employers like Leidos, SAIC, and University of Maryland Medical System use as a pipeline into team lead and management positions. Earning an ITIL Foundation certification or CompTIA A+ gives candidates a measurable edge. Many Maryland defense contractors also offer rotational IT programs for recent graduates, and moving from a senior technician role into a lead position internally remains the most common promotion route statewide.
Where can I find and apply to technical support manager jobs in Maryland?
You can find and apply to technical support manager jobs in Maryland on Migrate Mate, which lists current Maryland openings updated regularly. Search the available roles by location or specialty, find positions that match your experience level, and apply directly to the ones that fit.
See All 28 Technical Support Manager Jobs in Maryland
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