Technical Support Manager Jobs in South Carolina
Technical Support Manager jobs in South Carolina are consistently active, with demand concentrated in the technology services, financial services, manufacturing, and defense sectors that define the state's economy. The largest hiring volumes are in Columbia, Charleston, and Greenville, where employers such as Michelin, Benefitfocus, and Booz Allen Hamilton maintain substantial operations requiring experienced technical support leadership. The most sought-after specializations include IT service desk management, enterprise software support, and managed services oversight. See the openings below and apply to the ones that match your experience.
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Showing 5 of 11+ Technical Support Manager jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 11 Technical Support Manager Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find JobsTechnical Support Manager Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
Technical Support Manager Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in technical support manager jobs across South Carolina.
- Bachelor's degree in information technology, computer science, or a closely related field required
- Five or more years of technical support experience with at least two in a supervisory role
- Demonstrated experience managing help desk or IT support teams using ITIL frameworks
- Proficiency with ticketing and ITSM platforms such as ServiceNow, Jira, or Zendesk
- Strong communication skills for coordinating with cross-functional teams and senior leadership
- Relevant certifications such as CompTIA A+, ITIL Foundation, or HDI Support Center Manager preferred
Technical Support Manager Jobs in South Carolina: Frequently Asked Questions
How do you become a technical support manager in South Carolina?
Most technical support managers in South Carolina follow a path that starts with an IT support or systems administration role, builds toward a team lead position, and then moves into full management. South Carolina does not require a state-issued license for this role, so hiring decisions center on a combination of a relevant bachelor's degree, hands-on technical experience, and demonstrated leadership. Certifications such as ITIL Foundation or HDI Support Center Manager are widely recognized by South Carolina employers and strengthen a candidate's position considerably.
How much do technical support managers make in South Carolina?
Technical support managers in South Carolina earn a median of about $160,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,990 for the lowest 10% to over $233,500 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support managers in South Carolina?
Employers hiring technical support managers in South Carolina right now include SMS Data Products Group, Transcom, and CVS Health, based on current listings on Migrate Mate as of August 2026. South Carolina's mix of defense contractors, financial technology firms, and large manufacturing operations creates steady demand for technical support leadership at multiple levels of seniority.
Which South Carolina cities have the most technical support manager jobs?
Columbia, South Carolina, and Sumter account for the greatest concentration of technical support manager openings in South Carolina. Columbia's role as the state capital drives demand through government agencies and university systems, Charleston's growing technology and defense sector pulls in management talent, and Greenville's advanced manufacturing and corporate headquarters base generates consistent IT support leadership needs across the Upstate region.
Are there remote technical support manager jobs in South Carolina?
Yes, and they are more common than in many fields, since much of a technical support manager's work involves overseeing ticketing systems, communicating with distributed teams, and managing escalations that do not require physical presence. About 60% of technical support manager openings tied to South Carolina are remote or hybrid as of August 2026, reflecting broader industry flexibility. Roles tied to managed services providers and software companies tend to offer the most remote options, while positions in manufacturing or on-site enterprise environments typically require regular in-person availability.
How can I get hired as a technical support manager in South Carolina with little or no experience?
The most realistic path is to build a foundation in a help desk analyst or desktop support role at one of South Carolina's larger employers, such as a state agency, a Greenville-area manufacturer, or a Charleston-based technology services firm, and then move into a team lead position before applying for manager openings. Pursuing ITIL Foundation certification while working in a support role signals readiness for management and is recognized by most South Carolina hiring teams. Some larger institutions and managed services providers in the state also promote from within, making internal mobility a practical strategy.
Where can I find and apply to technical support manager jobs in South Carolina?
You can find and apply to technical support manager jobs in South Carolina directly on Migrate Mate, which lists current openings from employers across the state. Search the available roles, identify the ones that align with your background and location preferences, and apply to them directly through the listings.
See All 11 Technical Support Manager Jobs in South Carolina
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