Technical Support Manager Jobs in South Carolina
Technical Support Manager jobs in South Carolina are consistently active, with demand concentrated in the technology services, financial services, manufacturing, and defense sectors that define the state's economy. The largest hiring volumes are in Columbia, Charleston, and Greenville, where employers such as Michelin, Benefitfocus, and Booz Allen Hamilton maintain substantial operations requiring experienced technical support leadership. The most sought-after specializations include IT service desk management, enterprise software support, and managed services oversight. See the openings below and apply to the ones that match your experience.
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Traxxis GPS is a Vehicle Location and Fleet Management Solution provider that has been in business for 22 years. We are looking for a qualified and energetic Technical Support & Software Applications Specialist to help us improve customer satisfaction and grow revenues through small to medium scale integration projects and value-added service offerings.
First year’s target income is $50,000+, which is comprised of a base salary + quarterly performance bonus.
This position will mainly be responsible for providing technical assistance to existing customers with a focus on supporting current integrations, and developing new applications utilizing information gathered from our client's fleet management systems and big data sources.
Responsibilities Include:
- Provide client support and technical issue resolution via phone, E-Mail and other electronic medium
- Make use of knowledge base and troubleshooting techniques to resolve customer's technical issues in a timely and cost-effective manner
- Maintaining professional and satisfied relationships with customers by educating clients about the features and benefits of their implemented solution
- Configuration and set-up of customer’s GPS tracking, video / dashcam and fleet management systems
- Ability to integrate the customer's GPS tracking systems with 3rd party software applications, and/or create custom applications using the big data available through multiple API / SDK platforms.
Desired Skills and Qualifications:
- College Degree required
- Computer / PC Skills + Proficiency in working with Microsoft Applications (Outlook, Word, Excel and PowerPoint)
- Programming and Coding (Java, SQL, Javascript, C++, Python)
- Organization, High Energy Level and Strong Work Ethic
- Online presentation and remote login SaaS software experience
- Online CRM system and database entry experience is a must
- Excellent written and verbal communication skills (English—Bi-Lingual is a plus!)
- Outstanding customer service skills & dedication to the “Customer Service Experience”
- Ability to work well with a team in a fast paced, changing technology environment
- Ability to multitask and meet specific goals set by supervisors and management
- Background in wireless, software and/or technology related equipment is a plus'
Benefits Offered:
- Health insurance (paid 100% for employee)
- Supplemental Health Coverage (paid 100% for employee)
- Dental insurance (optional for employee)
- Vision insurance (optional for employee)
- Paid Time Off (20 total days including holidays)
Schedule:
- Monday to Friday 8 am - 5 pm
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
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Where South Carolina roles are concentrated, by current openings.
Technical Support Manager Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
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What South Carolina Employers Look For
The qualifications that appear most often in technical support manager jobs across South Carolina.
- Bachelor's degree in information technology, computer science, or a closely related field required
- Five or more years of technical support experience with at least two in a supervisory role
- Demonstrated experience managing help desk or IT support teams using ITIL frameworks
- Proficiency with ticketing and ITSM platforms such as ServiceNow, Jira, or Zendesk
- Strong communication skills for coordinating with cross-functional teams and senior leadership
- Relevant certifications such as CompTIA A+, ITIL Foundation, or HDI Support Center Manager preferred
Technical Support Manager Jobs in South Carolina: Frequently Asked Questions
How do you become a technical support manager in South Carolina?
Most technical support managers in South Carolina follow a path that starts with an IT support or systems administration role, builds toward a team lead position, and then moves into full management. South Carolina does not require a state-issued license for this role, so hiring decisions center on a combination of a relevant bachelor's degree, hands-on technical experience, and demonstrated leadership. Certifications such as ITIL Foundation or HDI Support Center Manager are widely recognized by South Carolina employers and strengthen a candidate's position considerably.
How much do technical support managers make in South Carolina?
Technical support managers in South Carolina earn a median of about $160,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $95,990 for the lowest 10% to over $233,500 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support managers in South Carolina?
Employers hiring technical support managers in South Carolina right now include Transcom, SMS Data Products Group, and FN America, based on current listings on Migrate Mate as of October 2026. South Carolina's mix of defense contractors, financial technology firms, and large manufacturing operations creates steady demand for technical support leadership at multiple levels of seniority.
Which South Carolina cities have the most technical support manager jobs?
Columbia, Rock Hill, and Greenville account for the greatest concentration of technical support manager openings in South Carolina. Columbia's role as the state capital drives demand through government agencies and university systems, Charleston's growing technology and defense sector pulls in management talent, and Greenville's advanced manufacturing and corporate headquarters base generates consistent IT support leadership needs across the Upstate region.
Are there remote technical support manager jobs in South Carolina?
Yes, and they are more common than in many fields, since much of a technical support manager's work involves overseeing ticketing systems, communicating with distributed teams, and managing escalations that do not require physical presence. About 25% of technical support manager openings tied to South Carolina are remote or hybrid as of October 2026, reflecting broader industry flexibility. Roles tied to managed services providers and software companies tend to offer the most remote options, while positions in manufacturing or on-site enterprise environments typically require regular in-person availability.
How can I get hired as a technical support manager in South Carolina with little or no experience?
The most realistic path is to build a foundation in a help desk analyst or desktop support role at one of South Carolina's larger employers, such as a state agency, a Greenville-area manufacturer, or a Charleston-based technology services firm, and then move into a team lead position before applying for manager openings. Pursuing ITIL Foundation certification while working in a support role signals readiness for management and is recognized by most South Carolina hiring teams. Some larger institutions and managed services providers in the state also promote from within, making internal mobility a practical strategy.
Where can I find and apply to technical support manager jobs in South Carolina?
You can find and apply to technical support manager jobs in South Carolina directly on Migrate Mate, which lists current openings from employers across the state. Search the available roles, identify the ones that align with your background and location preferences, and apply to them directly through the listings.
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