Technical Support Specialist Jobs in District of Columbia
Technical Support Specialist jobs in District of Columbia concentrate heavily in federal government contracting, cybersecurity, and managed IT services, with demand at every level from entry-level help desk to senior infrastructure support. Most hiring is anchored in Washington D.C. itself, where organizations like Leidos, Booz Allen Hamilton, and SAIC maintain large technical workforces supporting federal agencies. The most sought-after specialties include network troubleshooting, endpoint management, and government IT security clearance experience. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 179+ Technical Support Specialist jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 179+ Technical Support Specialist Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
Find JobsTechnical Support Specialist Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Technical Support Specialist Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software22
- Consulting & Professional Services6
- Healthcare & Medical Services3
- Accounting & Auditing1
- Construction & Real Estate1
What District of Columbia Employers Look For
The qualifications that appear most often in technical support specialist jobs across District of Columbia.
- CompTIA A+ or Security+ certification preferred or required for federal contract roles
- One to three years of help desk or desktop support experience in an enterprise environment
- Familiarity with ticketing systems such as ServiceNow or Remedy
- Experience supporting Windows operating systems and Microsoft 365 in a networked environment
- Ability to obtain or hold an active federal security clearance at Secret or higher level
- Strong written and verbal communication skills for end-user support in a professional setting
Technical Support Specialist Jobs in District of Columbia: Frequently Asked Questions
How do you become a technical support specialist in District of Columbia?
Most technical support specialist roles in District of Columbia require at least an associate degree in information technology or a related field, though many employers prioritize certifications like CompTIA A+, Network+, or Security+ over a four-year degree. Because the D.C. market is dominated by federal contracting, candidates who pursue a security clearance through a sponsoring employer gain a significant hiring advantage. There is no D.C.-specific state license for this role.
Which companies hire technical support specialists in District of Columbia?
Companies currently hiring technical support specialists in District of Columbia include Esri, Serco, and General Dynamics Information Technology, per current listings on Migrate Mate as of July 2026. The D.C. market leans heavily toward federal IT contractors and defense-adjacent firms, so large integrators with long-term government contracts tend to be the most consistent sources of openings.
Which District of Columbia cities have the most technical support specialist jobs?
The cities with the most technical support specialist openings in District of Columbia are Washington, Pentagon, and Washington Navy Yard. Washington D.C. itself drives the overwhelming majority of demand due to the concentration of federal agencies and their contracted IT support providers, while nearby areas in Northern Virginia and suburban Maryland generate additional volume from satellite offices and data center operations tied to the same federal ecosystem.
Are there remote technical support specialist jobs in District of Columbia?
Yes, though many roles still require some on-site presence due to federal security and clearance requirements. About 63% of technical support specialist openings tied to District of Columbia are remote or hybrid as of July 2026, reflecting a market where cleared positions often mandate in-person work. Tier-one help desk and software support roles are the most likely to offer fully remote arrangements.
How can I get hired as a technical support specialist in District of Columbia with little or no experience?
The most realistic entry path in D.C. is landing a junior help desk or IT associate role with a federal contractor, where entry-level positions often come with on-the-job training and a pathway to employer-sponsored clearance. Large contractors like Leidos and Booz Allen Hamilton run associate and early-career programs that accept candidates with a CompTIA A+ certification and no prior professional IT experience. Community College of the District of Columbia also offers IT support certificates that D.C.-area employers recognize for entry-level hiring.
Where can I find and apply to technical support specialist jobs in District of Columbia?
You can find and apply to technical support specialist jobs in District of Columbia on Migrate Mate, which lists current openings across the D.C. market. Search the listings, find roles that match your experience and clearance level, and apply directly to the ones that fit.
See All 179+ Technical Support Specialist Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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