Technical Support Technician Jobs in Louisiana
Technical Support Technician jobs in Louisiana are consistently active, with steady demand concentrated in oil and gas technology, healthcare IT, and government systems across the state at levels from entry-level help desk to senior field technician. New Orleans, Baton Rouge, and Shreveport are the primary hiring markets, anchored by employers like Entergy, Ochsner Health, and the Louisiana state government. Networking and cybersecurity support are the most in-demand specialties right now. Find a role that fits below and apply directly.
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Showing 5 of 9+ Technical Support Technician jobs
Technical Customer Support Specialist
Manchac Technologies
Build your career with innovation, technology, and purpose!
At Manchac Technologies, we're transforming the way manufacturing excellence is achieved. We develop innovative automation solutions that streamline complex processes and help reduce errors within the healthcare industry. Our success is driven by a commitment to innovation, collaboration, and delivering exceptional customer experiences.
As an established, growth-focused company, we believe our people are our greatest asset. We encourage creative thinking, value teamwork, and provide opportunities for employees to develop their skills and grow with the organization.
We're looking for a motivated, technically minded individual who enjoys problem-solving, working with customers, and being part of a team that makes a difference.
Position Responsibilities
- Deliver frontline technical support to customers using our pharmacy automation systems.
- Respond to and resolve customer service cases efficiently through phone support and remote troubleshooting.
- Diagnose and troubleshooting equipment issues remotely, working directly with customers to identify solutions.
- Maintain accurate and thorough case documentation, including troubleshooting steps, customer communications, and machine interactions.
- Travel periodically to customer locations to perform equipment repairs, provide technical assistance, and conduct refresher training.
- Ensure customers receive professional, responsive, and knowledgeable support throughout the service process.
Additional Responsibilities
- Follow established standard work practices, processes, and procedures while identifying opportunities for continuous improvement.
- Develop and maintain a strong working knowledge of company products, services, resources, and processes to effectively address customer questions and troubleshoot DOSIS systems.
- Assist with mentoring and training fellow team members as assigned by the supervisor.
- Contribute to a collaborative team environment and support departmental goals and objectives.
Education, Experience & Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred.
- Mechanical, electrical, or technical aptitude and skills required.
- Experience working with pharmaceutical automation systems is a plus but not required.
- Intermediate to advanced proficiency in Microsoft Office applications.
- Strong troubleshooting, communication, and problem-solving abilities.
- Ability to work effectively with customers and team members.
Work Schedule & Travel
- Full-time position.
- Overtime opportunities available.
- Periodic travel to customer locations required.
Why Choose Manchac Technologies?
At Manchac Technologies, we believe in creating an environment where employees feel valued, supported, and motivated to succeed. We offer a competitive benefits package and a workplace culture that recognizes the contributions of our team members.
Our benefits include:
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Short-term and long-term disability coverage.
- Paid time off (PTO) accrual.
- 10–12 paid holidays annually.
- IRA retirement plan with company match.
- Opportunities for professional development and career growth.
- A stable, employee-focused work environment where your ideas and contributions matter.
- Opportunities to participate in community involvement, celebrate team accomplishments, and be recognized for your achievements.
More than just a job, Manchac Technologies offers an opportunity to grow your career while contributing to innovative technology that makes a difference in healthcare.
Employment Requirements
Any employment offer will be contingent upon the satisfactory completion of a background check and pre-employment drug screening.
Equal Employment Opportunity
Manchac Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender, gender identity, sexual orientation, national origin, citizenship status, age, disability, genetic information, or veteran status.
Technical Customer Support Specialist
Manchac Technologies
Build your career with innovation, technology, and purpose!
At Manchac Technologies, we're transforming the way manufacturing excellence is achieved. We develop innovative automation solutions that streamline complex processes and help reduce errors within the healthcare industry. Our success is driven by a commitment to innovation, collaboration, and delivering exceptional customer experiences.
As an established, growth-focused company, we believe our people are our greatest asset. We encourage creative thinking, value teamwork, and provide opportunities for employees to develop their skills and grow with the organization.
We're looking for a motivated, technically minded individual who enjoys problem-solving, working with customers, and being part of a team that makes a difference.
Position Responsibilities
- Deliver frontline technical support to customers using our pharmacy automation systems.
- Respond to and resolve customer service cases efficiently through phone support and remote troubleshooting.
- Diagnose and troubleshooting equipment issues remotely, working directly with customers to identify solutions.
- Maintain accurate and thorough case documentation, including troubleshooting steps, customer communications, and machine interactions.
- Travel periodically to customer locations to perform equipment repairs, provide technical assistance, and conduct refresher training.
- Ensure customers receive professional, responsive, and knowledgeable support throughout the service process.
Additional Responsibilities
- Follow established standard work practices, processes, and procedures while identifying opportunities for continuous improvement.
- Develop and maintain a strong working knowledge of company products, services, resources, and processes to effectively address customer questions and troubleshoot DOSIS systems.
- Assist with mentoring and training fellow team members as assigned by the supervisor.
- Contribute to a collaborative team environment and support departmental goals and objectives.
Education, Experience & Qualifications
- High school diploma or GED required.
- Previous customer service experience preferred.
- Mechanical, electrical, or technical aptitude and skills required.
- Experience working with pharmaceutical automation systems is a plus but not required.
- Intermediate to advanced proficiency in Microsoft Office applications.
- Strong troubleshooting, communication, and problem-solving abilities.
- Ability to work effectively with customers and team members.
Work Schedule & Travel
- Full-time position.
- Overtime opportunities available.
- Periodic travel to customer locations required.
Why Choose Manchac Technologies?
At Manchac Technologies, we believe in creating an environment where employees feel valued, supported, and motivated to succeed. We offer a competitive benefits package and a workplace culture that recognizes the contributions of our team members.
Our benefits include:
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Short-term and long-term disability coverage.
- Paid time off (PTO) accrual.
- 10–12 paid holidays annually.
- IRA retirement plan with company match.
- Opportunities for professional development and career growth.
- A stable, employee-focused work environment where your ideas and contributions matter.
- Opportunities to participate in community involvement, celebrate team accomplishments, and be recognized for your achievements.
More than just a job, Manchac Technologies offers an opportunity to grow your career while contributing to innovative technology that makes a difference in healthcare.
Employment Requirements
Any employment offer will be contingent upon the satisfactory completion of a background check and pre-employment drug screening.
Equal Employment Opportunity
Manchac Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender, gender identity, sexual orientation, national origin, citizenship status, age, disability, genetic information, or veteran status.
See All 9 Technical Support Technician Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find JobsTechnical Support Technician Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
Technical Support Technician Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring
What Louisiana Employers Look For
The qualifications that appear most often in technical support technician jobs across Louisiana.
- CompTIA A+ or Network+ certification strongly preferred by most Louisiana employers
- Experience troubleshooting Windows and macOS operating systems in a professional environment
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or Remedy
- Ability to support end users remotely and in person across multiple sites
- Associate degree or higher in information technology, computer science, or related field
- Strong written and verbal communication skills for documenting and escalating issues
Technical Support Technician Jobs in Louisiana: Frequently Asked Questions
How do you become a technical support technician in Louisiana?
Most Louisiana employers hire technical support technicians with an associate degree or bachelor's degree in information technology or a related field, combined with a vendor-neutral certification like CompTIA A+. Louisiana does not require a state-issued license for this role. Building hands-on experience through an internship, a community college lab program, or entry-level help desk work at a Louisiana business or public institution is the most reliable path to full-time employment.
Which companies hire technical support technicians in Louisiana?
Companies currently hiring technical support technicians in Louisiana include Intralox, Ryder System, and S1 Technology, per current listings on Migrate Mate as of November 2026. Louisiana's energy, healthcare, and state government sectors are particularly consistent sources of technical support openings year-round.
Which Louisiana cities have the most technical support technician jobs?
Baton Rouge, New Orleans, and Lafayette have the most technical support technician openings in Louisiana. New Orleans leads because of its large healthcare systems and hospitality technology infrastructure, while Baton Rouge is driven by state government agencies, Louisiana State University, and petrochemical industry headquarters, making even smaller surrounding communities part of the broader hiring market.
Are there remote technical support technician jobs in Louisiana?
Yes, and more than many technical roles, since a significant share of support work can be handled through remote desktop tools and phone or chat channels. About 0% of technical support technician openings tied to Louisiana are remote or hybrid as of November 2026. Roles focused on software troubleshooting, cloud platforms, and help desk triage are the most likely to be offered remotely.
How can I get hired as a technical support technician in Louisiana with little or no experience?
The most realistic entry path is a help desk or IT support assistant role, which Louisiana employers in healthcare, education, and government regularly fill with candidates who hold a CompTIA A+ certification even without prior work history. Ochsner Health, Louisiana's university system campuses, and state agency IT departments are known for onboarding new technicians and providing structured on-the-job training. Lateral moves from roles like customer service representative or office administrator with any IT exposure also open doors quickly.
Where can I find and apply to technical support technician jobs in Louisiana?
You can find and apply to technical support technician jobs in Louisiana on Migrate Mate, which lists current openings across the state. Find the roles that fit your experience and location and apply directly to each one.
See All 9 Technical Support Technician Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
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