Universal Banker Jobs in New York
Universal Banker jobs in New York are concentrated in New York City, Buffalo, and Albany, where major institutions like JPMorgan Chase, Citibank, and TD Bank maintain dense branch networks and steady hiring pipelines. Demand is strongest for candidates with cross-selling experience, consumer lending skills, and fluency in digital banking platforms, reflecting the shift in how New York retail branches operate. Openings range from entry-level teller-to-banker transitions to senior universal bankers managing small business portfolios at flagship branches. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 67+ Universal Banker jobs
Overview:
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
Primary Responsibilities:
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Proven referral and/or sales ability
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Huntington, New York, United States of AmericaOverview:
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
Primary Responsibilities:
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Proven referral and/or sales ability
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Huntington, New York, United States of AmericaSee All 67 Universal Banker Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Universal Banker JobsUniversal Banker Jobs by City in New York
Where New York roles are concentrated, by current openings.
Universal Banker Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- M&T Bank20
- Apple Bank11
- Ridgewood Savings Bank7
- Columbia Bank5
- Citi4
What New York Employers Look For
The qualifications that appear most often in universal banker jobs across New York.
- Active FINRA Series 6 or Series 7 registration recognized in New York
- One or more years of retail banking or customer-facing financial services experience
- Demonstrated ability to meet sales goals across deposits, loans, and fee-based products
- Proficiency with core banking platforms and digital account-opening tools
- Strong working knowledge of consumer lending products including personal loans and credit cards
- High school diploma required with preference for an associate or bachelor's degree in business
Universal Banker Jobs in New York: Frequently Asked Questions
How do you become a universal banker in New York?
Most universal banker roles in New York require a high school diploma and some retail banking or customer service experience, with a bachelor's degree in business, finance, or a related field preferred by larger institutions. Roles involving investment product sales require FINRA registration, which you obtain by passing the Series 6 or Series 7 exam through FINRA's testing program. Many New York banks sponsor that exam after hire, making an entry-level teller or customer service associate role the most common starting point.
Which companies hire universal bankers in New York?
New York universal banker roles are posted by M&T Bank, Apple Bank, and Ridgewood Savings Bank and others right now, based on current listings on Migrate Mate as of November 2026. New York's concentration of large national bank headquarters and dense urban branch networks means hiring activity tends to be more consistent here than in most other states.
Which New York cities have the most universal banker jobs?
New York, Brooklyn, and Huntington account for the largest share of universal banker openings in New York. New York City dominates because of its sheer branch density and the headquarters presence of major national and regional banks, while Buffalo and Albany generate steady demand from community banks and regional institutions that serve upstate commercial and retail customers.
Are there remote universal banker jobs in New York?
Yes, but they're rare. Universal banker work is inherently branch-based, requiring in-person customer interaction, vault access, and on-site transaction handling, so most roles are on-site by design. About 86% of universal banker openings tied to New York are remote or hybrid as of November 2026, and the positions that qualify tend to involve phone-based account servicing or virtual financial consultations rather than full branch duties.
How can I get hired as a universal banker in New York with little or no experience?
The most realistic entry path is applying for a bank teller or customer service representative role at a New York retail branch and transitioning internally once you have six to twelve months of floor experience. JPMorgan Chase, TD Bank, and Citibank all run structured associate banker programs in New York that accept candidates without prior banking experience and provide in-house FINRA exam sponsorship. Completing a community college certificate in banking or financial services from institutions like CUNY gives applicants a measurable edge when competing for those program slots.
Where can I find and apply to universal banker jobs in New York?
You can find and apply to universal banker jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings, find roles that match your experience and preferred location, and apply directly to the ones that fit.
See All 67 Universal Banker Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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