Chemicals & Materials H-1B Sponsorship Jobs in Alabama
H-1B visa sponsorship jobs in Alabama's chemicals and materials sector are concentrated around industrial corridors in Mobile, Decatur, and the Gulf Coast region. Major employers include Huntsman Corporation, Olin Corporation, and BASF, which operate large manufacturing and R&D facilities in the state. Alabama's petrochemical and specialty materials industries generate consistent demand for internationally qualified engineers and scientists.
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Get Access To All JobsCustomer Service Manager (Birmingham, AL)
Evonik Corporation seeks a Customer Service Manager (Birmingham, AL) to oversee the development and implementation of customer service strategies that enhance customer experience and satisfaction. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Develop training programs and provide coaching to customer service representatives. Build strong relationships with customers and stakeholders. Collaborate with other departments to address customer concerns and ensure timely resolution of customer issues. Manage budgets for customer service operations and support the implementation of digitalization improvements in the customer service organization. Identify areas for improvement within the customer service organization and develop and implement strategies to enhance customer satisfaction and loyalty. Set policies and make strategic decisions that others must carry out and ensure that customer service standards are met and continuously improved. Manage a team of customer service representatives, and work collaboratively with other departments to ensure that customer service standards are met. Coordinate with the Director of Sales, North America, Director of Account Management, Supply Chain and Logistics Manager, as well as the Customer Service Representatives to manage the customer order to cash process. 8 Direct Reports in the positions of Customer Service & Sales Support Specialist. Local telecommuting permitted up to 1 day per week. 5% domestic travel required.
Job Requirements:
Requires a Bachelor’s degree in International Business Administration, Logistics and Supply Chain, Economics, Business Administration, Operations Management, or a related field, and 2 years of experience in customer service, supply chain, or order to cash operations. Must have experience with:
- Working in global or multicultural organizations and coordinating activities across countries or time zones
- Developing and implementing customer service policies, procedures, and operational standards
- Leading or supervising customer service or order management teams, including coaching and performance oversight
- Managing customer escalations through root cause analysis and implementing corrective and preventive actions to improve service performance
- Executing end to end Order to Cash processes, including order entry, fulfillment, delivery coordination, and invoicing
- Using enterprise resource planning (ERP) systems such as SAP SD/MM and customer relationship management (CRM) tools for order management and customer interactions
- Monitoring and interpreting customer service KPIs, service level metrics, and operational performance indicators
- Using analytical tools including Excel pivot tables, VLOOKUP, and business reporting platforms such as Power BI or equivalent reporting tools
- Designing and delivering training programs, onboarding processes, and operational guidance for customer service personnel
- Cross functional collaboration with teams such as sales, supply chain, logistics, planning, finance, quality, procurement, and IT
- Creating and maintaining SOPs, process documents, work instructions, and operational workflows
- Participating in or supporting digitalization initiatives, system enhancements, or process-automation projects
- Applying practical knowledge of international logistics fundamentals, including Incoterms, freight processes, customs documentation, and trade compliance basics
- Managing budgets, operational cost tracking, or financial analysis related to customer service or logistics activities
- Coordinating with third party logistics providers, carriers, or service vendors to support domestic and international shipments
- Identifying operational gaps and implementing service improvement strategies that enhance customer satisfaction
- Leading or coordinating cross functional improvement projects involving process optimization, workflow redesign, or digital transformation
- Supporting internal or external audits, reviews, or compliance related assessments
- Managing complex financial related escalations such as credit issues, overdue payments, or invoice discrepancies
- Delivering advanced training, knowledge transfer programs, or onboarding frameworks for new personnel
- Coordinating with international freight forwarders, customs brokers, or specialized logistics partners
- Using data analysis techniques to identify operational trends, forecast demand, or support strategic decision making
5% domestic travel required.
THIS POSITION IS ELIGIBLE FOR EMPLOYEE REFERRAL PROGRAM
QUALIFIED APPLICANTS: Apply at https://careers.evonik.com/en/, “job search” code R51865.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Tammy Roden
Company is Evonik Corporation
Customer Service Manager (Birmingham, AL)
Evonik Corporation seeks a Customer Service Manager (Birmingham, AL) to oversee the development and implementation of customer service strategies that enhance customer experience and satisfaction. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Develop training programs and provide coaching to customer service representatives. Build strong relationships with customers and stakeholders. Collaborate with other departments to address customer concerns and ensure timely resolution of customer issues. Manage budgets for customer service operations and support the implementation of digitalization improvements in the customer service organization. Identify areas for improvement within the customer service organization and develop and implement strategies to enhance customer satisfaction and loyalty. Set policies and make strategic decisions that others must carry out and ensure that customer service standards are met and continuously improved. Manage a team of customer service representatives, and work collaboratively with other departments to ensure that customer service standards are met. Coordinate with the Director of Sales, North America, Director of Account Management, Supply Chain and Logistics Manager, as well as the Customer Service Representatives to manage the customer order to cash process. 8 Direct Reports in the positions of Customer Service & Sales Support Specialist. Local telecommuting permitted up to 1 day per week. 5% domestic travel required.
Job Requirements:
Requires a Bachelor’s degree in International Business Administration, Logistics and Supply Chain, Economics, Business Administration, Operations Management, or a related field, and 2 years of experience in customer service, supply chain, or order to cash operations. Must have experience with:
- Working in global or multicultural organizations and coordinating activities across countries or time zones
- Developing and implementing customer service policies, procedures, and operational standards
- Leading or supervising customer service or order management teams, including coaching and performance oversight
- Managing customer escalations through root cause analysis and implementing corrective and preventive actions to improve service performance
- Executing end to end Order to Cash processes, including order entry, fulfillment, delivery coordination, and invoicing
- Using enterprise resource planning (ERP) systems such as SAP SD/MM and customer relationship management (CRM) tools for order management and customer interactions
- Monitoring and interpreting customer service KPIs, service level metrics, and operational performance indicators
- Using analytical tools including Excel pivot tables, VLOOKUP, and business reporting platforms such as Power BI or equivalent reporting tools
- Designing and delivering training programs, onboarding processes, and operational guidance for customer service personnel
- Cross functional collaboration with teams such as sales, supply chain, logistics, planning, finance, quality, procurement, and IT
- Creating and maintaining SOPs, process documents, work instructions, and operational workflows
- Participating in or supporting digitalization initiatives, system enhancements, or process-automation projects
- Applying practical knowledge of international logistics fundamentals, including Incoterms, freight processes, customs documentation, and trade compliance basics
- Managing budgets, operational cost tracking, or financial analysis related to customer service or logistics activities
- Coordinating with third party logistics providers, carriers, or service vendors to support domestic and international shipments
- Identifying operational gaps and implementing service improvement strategies that enhance customer satisfaction
- Leading or coordinating cross functional improvement projects involving process optimization, workflow redesign, or digital transformation
- Supporting internal or external audits, reviews, or compliance related assessments
- Managing complex financial related escalations such as credit issues, overdue payments, or invoice discrepancies
- Delivering advanced training, knowledge transfer programs, or onboarding frameworks for new personnel
- Coordinating with international freight forwarders, customs brokers, or specialized logistics partners
- Using data analysis techniques to identify operational trends, forecast demand, or support strategic decision making
5% domestic travel required.
THIS POSITION IS ELIGIBLE FOR EMPLOYEE REFERRAL PROGRAM
QUALIFIED APPLICANTS: Apply at https://careers.evonik.com/en/, “job search” code R51865.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Tammy Roden
Company is Evonik Corporation
H-1B Chemicals & Materials Job Roles in Alabama
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Search Chemicals & Materials Jobs in AlabamaChemicals & Materials H-1B Sponsorship Jobs in Alabama: Frequently Asked Questions
Which chemicals & materials companies sponsor H-1B visas in Alabama?
Companies with significant chemicals and materials operations in Alabama that have filed H-1B visa Labor Condition Applications include Huntsman Corporation, Olin Corporation, BASF, and Chemours. Alabama also hosts several specialty polymer and industrial coatings manufacturers along the Mobile Bay corridor. Sponsorship availability varies by role, facility size, and hiring cycle, so it's worth researching recent LCA filings through the Department of Labor's OFLC disclosure data to identify active sponsors.
Which cities in Alabama have the most chemicals & materials H-1B sponsorship jobs?
Mobile and its surrounding Gulf Coast area is Alabama's primary hub for chemicals and materials H-1B roles, driven by port access and petrochemical infrastructure. Decatur, in the Tennessee Valley, hosts several large chemical manufacturers and has a consistent record of H-1B filings in the sector. Birmingham and Huntsville contribute smaller concentrations, particularly in materials science and advanced manufacturing adjacent to aerospace and defense supply chains.
What types of chemicals & materials roles typically qualify for H-1B sponsorship in Alabama?
Roles that commonly qualify include chemical engineers, process engineers, materials scientists, polymer chemists, R&D chemists, and quality assurance engineers. H-1B eligibility requires the position to be a specialty occupation, meaning it must normally require at least a bachelor's degree in a specific technical discipline. Production supervisor and general operations roles are less likely to qualify unless the employer can demonstrate a specific degree requirement tied to the position.
How do I find chemicals & materials H-1B sponsorship jobs in Alabama?
Migrate Mate is built specifically for international job seekers and lets you filter chemicals and materials roles in Alabama by H-1B visa sponsorship. Rather than sorting through general job boards where sponsorship status is unclear, Migrate Mate surfaces employers that have a documented history of H-1B filings in this sector. This makes it considerably easier to focus your application effort on companies already set up to sponsor in Alabama's chemical industry.
Are there any Alabama-specific considerations for H-1B sponsorship in chemicals & materials?
Alabama does not impose state-level restrictions on H-1B employment, but the chemicals and materials sector here is heavily tied to manufacturing and plant operations, which can affect role classification. Some facility-based roles require physical presence at specific plant sites, so the work location listed on the Labor Condition Application must match where you'll actually work. If a role involves multiple Alabama sites, the employer must file LCAs for each relevant location.
What is the prevailing wage for H-1B chemicals & materials jobs in Alabama?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.