Hospitality Jobs in Massachusetts with Green Card Sponsorship
Green Card sponsorship jobs in Massachusetts hospitality are concentrated in Boston, Cambridge, and the Pioneer Valley, where hotel groups like Marriott, Hilton, and Omni, alongside major convention venues and resort operators, regularly sponsor permanent residence for experienced candidates. Culinary, hotel management, and guest services roles with demonstrated shortages draw the most employer-sponsored petitions.
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Director of UX & Web Design
Reporting to: EVP, Digital Customer Experience
Department: Digital Customer Experience
Location: Boston, MA (Hybrid/Remote)
Position Summary
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
We’re looking for a Director of UX & Web Design to set the vision and standards for the GCC web experience and lead the evolution of our digital customer journeys from trip discovery through booking. This role oversees UX, UI, web design, and research, ensuring that our experiences reflect traveler needs while driving measurable business outcomes.
This leader operates as both a strategic thought partner and a hands-on design leader, balancing design excellence with operational realities. They partner closely with Digital, Creative, Brand, and Analytics teams to ensure our web experience builds trust, communicates value clearly, and supports scalable growth across O.A.T. and GCT.
Key Responsibilities
- Define and own the end-to-end UX strategy and roadmap for O.A.T. and GCT, with a focus on trip discovery, booking flows, value clarity, and brand trust
- Lead the team in delivering best-in-class digital experiences tied to measurable outcomes, including conversion, funnel progression, and reduced abandonment
- Build, mentor, and scale a high-performing UX, UI, and Web Design team; establish design standards, feedback rituals, and clear career paths
- Champion inclusive design and accessibility standards, ensuring intuitive experiences for our 50+ traveler audience across devices
- Partner with Web Operations, Brand Marketing, Creative, and Data/Analytics to translate insights into actionable design decisions
- Establish evidence-based design practices, including A/B testing, usability testing, and session reviews, to continuously optimize the booking funnel
- Communicate design rationale, tradeoffs, and outcomes to executive and cross-functional stakeholders
- Govern the full design lifecycle, from research and discovery through implementation and QA
- Own and evolve the Figma-based design system to ensure consistency, scalability, and strong component standards
- Stay current on emerging UX and digital trends to differentiate GCC brands
- Lead on-site digital design for marketing campaigns and promotions, ensuring alignment with brand standards and conversion goals
Qualifications
- 7–10+ years of experience in UX, UI, or Product Design, with 5+ years leading and developing design teams
- Proven track record building and governing design systems and delivering complex, content-rich web experiences
- Experience in travel, eCommerce, or similarly complex digital environments
- Deep expertise in UX principles, interaction design, responsive web design, and accessibility standards
- Fluency in Figma and modern design operations practices
- Strong communicator with experience presenting to executive audiences and aligning cross-functional stakeholders
Total Rewards
The base salary range for this role is $150,000 – $190,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
- Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
- Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays — including Juneteenth, Memorial Day, and Labor Day — and Summer Fridays. Plus extensive parental leave, with up to 12–16 weeks paid leave at 100% base salary
- Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
- Your future, secured: 401(k) with company match, life insurance, and disability coverage
- Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through overseas travel, and direct access to Pinnacle Leadership & Team Development
- Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off

Director of UX & Web Design
Reporting to: EVP, Digital Customer Experience
Department: Digital Customer Experience
Location: Boston, MA (Hybrid/Remote)
Position Summary
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
We’re looking for a Director of UX & Web Design to set the vision and standards for the GCC web experience and lead the evolution of our digital customer journeys from trip discovery through booking. This role oversees UX, UI, web design, and research, ensuring that our experiences reflect traveler needs while driving measurable business outcomes.
This leader operates as both a strategic thought partner and a hands-on design leader, balancing design excellence with operational realities. They partner closely with Digital, Creative, Brand, and Analytics teams to ensure our web experience builds trust, communicates value clearly, and supports scalable growth across O.A.T. and GCT.
Key Responsibilities
- Define and own the end-to-end UX strategy and roadmap for O.A.T. and GCT, with a focus on trip discovery, booking flows, value clarity, and brand trust
- Lead the team in delivering best-in-class digital experiences tied to measurable outcomes, including conversion, funnel progression, and reduced abandonment
- Build, mentor, and scale a high-performing UX, UI, and Web Design team; establish design standards, feedback rituals, and clear career paths
- Champion inclusive design and accessibility standards, ensuring intuitive experiences for our 50+ traveler audience across devices
- Partner with Web Operations, Brand Marketing, Creative, and Data/Analytics to translate insights into actionable design decisions
- Establish evidence-based design practices, including A/B testing, usability testing, and session reviews, to continuously optimize the booking funnel
- Communicate design rationale, tradeoffs, and outcomes to executive and cross-functional stakeholders
- Govern the full design lifecycle, from research and discovery through implementation and QA
- Own and evolve the Figma-based design system to ensure consistency, scalability, and strong component standards
- Stay current on emerging UX and digital trends to differentiate GCC brands
- Lead on-site digital design for marketing campaigns and promotions, ensuring alignment with brand standards and conversion goals
Qualifications
- 7–10+ years of experience in UX, UI, or Product Design, with 5+ years leading and developing design teams
- Proven track record building and governing design systems and delivering complex, content-rich web experiences
- Experience in travel, eCommerce, or similarly complex digital environments
- Deep expertise in UX principles, interaction design, responsive web design, and accessibility standards
- Fluency in Figma and modern design operations practices
- Strong communicator with experience presenting to executive audiences and aligning cross-functional stakeholders
Total Rewards
The base salary range for this role is $150,000 – $190,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
- Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
- Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays — including Juneteenth, Memorial Day, and Labor Day — and Summer Fridays. Plus extensive parental leave, with up to 12–16 weeks paid leave at 100% base salary
- Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
- Your future, secured: 401(k) with company match, life insurance, and disability coverage
- Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through overseas travel, and direct access to Pinnacle Leadership & Team Development
- Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off
Job Roles in Hospitality in Massachusetts
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Get Access To All JobsFrequently Asked Questions
Which hospitality companies sponsor Green Card visas in Massachusetts?
Large hotel operators with properties in Boston and Cambridge, including Marriott, Hilton, Hyatt, and Omni Hotels, have historically filed employer-sponsored Green Card petitions for hospitality staff. Convention center operators, resort properties on Cape Cod and in the Berkshires, and large food service management companies contracting with hospitals and universities also appear in Department of Labor PERM disclosure data for Massachusetts hospitality roles.
Which cities in Massachusetts have the most hospitality Green Card sponsorship jobs?
Boston accounts for the largest share, driven by its convention center, waterfront hotels, and Back Bay properties. Cambridge sees sponsorship activity tied to hotel demand from the MIT and Harvard corridors. Worcester and Springfield represent secondary markets with growing hotel and event venue infrastructure. Seasonal resort areas like Cape Cod and the Berkshires generate sponsorship activity as well, though primarily for permanent year-round management positions rather than seasonal roles.
What types of hospitality roles typically qualify for Green Card sponsorship in Massachusetts?
Employers most commonly sponsor roles requiring specialized training or documented labor shortages. Executive chefs, sous chefs, hotel general managers, food and beverage directors, and front office managers appear frequently in PERM filings. Roles in event management, catering operations, and hotel sales also qualify when the employer can demonstrate that qualified U.S. workers were unavailable after a compliant recruitment process. Entry-level positions rarely meet the bar for employer-sponsored permanent residence petitions.
How do I find hospitality Green Card sponsorship jobs in Massachusetts?
Migrate Mate lists hospitality jobs in Massachusetts where employers have indicated Green Card sponsorship willingness, making it easier to filter opportunities relevant to your situation without sorting through postings from companies that do not sponsor. When reviewing listings, look for employers with multiple Massachusetts properties or corporate HR infrastructure, as these organizations are better positioned to manage the PERM labor certification process required for most employment-based Green Card categories.
Are there any Massachusetts-specific considerations for Green Card sponsorship in hospitality?
Massachusetts has a relatively high prevailing wage standard, which affects the PERM labor certification process, as employers must pay the prevailing wage for the sponsored role throughout the petition. The state's competitive hospitality market in Boston means employers sometimes face recruitment documentation requirements that are more demanding than in smaller markets. Union properties in Boston may also have contractual considerations that affect how sponsorship is structured for covered positions.
What is the prevailing wage for Green Card hospitality jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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