Hospitality E-3 Sponsorship Jobs in New York
New York is one of the most active markets for hospitality E-3 visa sponsorship in the United States, with major hotel groups like Marriott, Hilton, and Hyatt operating flagship properties across Manhattan, Brooklyn, and beyond. Australian professionals in food and beverage, hotel management, and events can find strong demand from large hospitality employers who regularly sponsor E-3 visas.
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Get Access To All JobsCompensation Type: Yearly
Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths.
Overview:
The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.
Responsibilities:
- Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
- Motivate, coach, counsel and discipline all assigned personnel according to hotel standards.
- Prepare and conduct all front-of-house interviews and follow hiring procedures according to SOP's. Actively support Human Resources with recruiting efforts. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures.
- Develop employee morale and ensure training of Rooms Division personnel.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
- Ensure sign off of all Service Standards by Position competencies for Rooms division managers.
- Monitor completion of the Service Standards by Position Training Checklists for hourly staff.
- Monitor oversold dates to ensure the maximization of rooms revenue.
- Tour rooms operating departments daily, greeting employees and soliciting feedback.
- Ensure compliance effective training according to Highgate Hotel standards.
- Attend daily and monthly meetings.
- Monitor and support Hyatt programs such as GEM and Gold Passport.
- Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism.
- Monitor and ensure compliance with SOP’s.
- Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met.
- Coordinate major projects such as renovations, capital expenditures, equipment change-overs, etc.
- Conduct weekly meeting, including a monthly financial review.
- Perform performance reviews according to SOP, and ensure that managers are in compliance with the standards in their administration of performance reviews to their employees.
- Monitor labor expenses through schedule approval process and ensure budgeted productivity.
- Prepare department heads for succession through development of their need areas.
- Prepare the Rooms Division annual budget, Communications and Other Income.
- Participate in required M.O.D. program as scheduled.
- Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
- Monitor proper operation Synergy MMS and ensure proper internal and external follow up to requests.
- Assist in preparation of revenue and occupancy forecasting.
- Efficiently and professionally communicate with hotel staff.
- Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.
- Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs.
- Monitor all V.I.P.'s, special guests and requests.
Qualifications
- At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 4 or more years of related experience.
- Previous Front Office management experience is required.
- Must be proficient in MS Excel and MS Word.
- Long hours sometimes required.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
Compensation Type: Yearly
Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths.
Overview:
The Director of Front Office is responsible for ensuring the operation of Guest Services, Valet, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. This position will also be a liaison to leased restaurant and retail operations that are based in the hotel.
Responsibilities:
- Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
- Motivate, coach, counsel and discipline all assigned personnel according to hotel standards.
- Prepare and conduct all front-of-house interviews and follow hiring procedures according to SOP's. Actively support Human Resources with recruiting efforts. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures.
- Develop employee morale and ensure training of Rooms Division personnel.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
- Ensure sign off of all Service Standards by Position competencies for Rooms division managers.
- Monitor completion of the Service Standards by Position Training Checklists for hourly staff.
- Monitor oversold dates to ensure the maximization of rooms revenue.
- Tour rooms operating departments daily, greeting employees and soliciting feedback.
- Ensure compliance effective training according to Highgate Hotel standards.
- Attend daily and monthly meetings.
- Monitor and support Hyatt programs such as GEM and Gold Passport.
- Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism.
- Monitor and ensure compliance with SOP’s.
- Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met.
- Coordinate major projects such as renovations, capital expenditures, equipment change-overs, etc.
- Conduct weekly meeting, including a monthly financial review.
- Perform performance reviews according to SOP, and ensure that managers are in compliance with the standards in their administration of performance reviews to their employees.
- Monitor labor expenses through schedule approval process and ensure budgeted productivity.
- Prepare department heads for succession through development of their need areas.
- Prepare the Rooms Division annual budget, Communications and Other Income.
- Participate in required M.O.D. program as scheduled.
- Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
- Monitor proper operation Synergy MMS and ensure proper internal and external follow up to requests.
- Assist in preparation of revenue and occupancy forecasting.
- Efficiently and professionally communicate with hotel staff.
- Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.
- Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs.
- Monitor all V.I.P.'s, special guests and requests.
Qualifications
- At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 4 or more years of related experience.
- Previous Front Office management experience is required.
- Must be proficient in MS Excel and MS Word.
- Long hours sometimes required.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
E-3 Hospitality Job Roles in New York
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Search Hospitality Jobs in New YorkHospitality E-3 Sponsorship Jobs in New York: Frequently Asked Questions
Which hospitality companies sponsor E-3 visas in New York?
Large hotel groups with significant New York footprints are the most consistent E-3 sponsors in hospitality. Companies like Marriott International, Hilton Hotels, Hyatt, and Four Seasons have properties across Manhattan and the outer boroughs that hire for management and specialized roles. Independent luxury hotels and large food service operators also sponsor, though less predictably than major chains with dedicated HR and immigration infrastructure.
Which cities in New York have the most hospitality E-3 sponsorship jobs?
Manhattan accounts for the overwhelming majority of hospitality E-3 sponsorship activity in New York, driven by its concentration of luxury hotels, fine dining restaurants, and large event venues. Brooklyn has grown as a secondary market, particularly in food and beverage. The Hamptons and Hudson Valley see seasonal demand in resort and hospitality management, though those roles are less commonly E-3 sponsored than year-round Manhattan positions.
What types of hospitality roles typically qualify for E-3 sponsorship in New York?
E-3 sponsorship in hospitality requires the role to qualify as a specialty occupation, meaning it must normally require a bachelor's degree or higher in a specific field. Roles that commonly meet this standard include hotel general managers, food and beverage directors, revenue managers, event operations managers, and sommelier or culinary arts specialists with formal degree credentials. Front-of-house service roles generally do not qualify without a degree requirement tied to the position.
How do I find hospitality E-3 sponsorship jobs in New York?
Migrate Mate is designed specifically for this search. You can filter by E-3 visa type, the hospitality industry, and New York as your target state to see roles from employers who have actively sponsored E-3 visas. This saves significant time compared to applying broadly and asking about sponsorship after the fact. Targeting larger hotel groups and hospitality management companies in your applications also improves your chances, as they are more likely to have established E-3 sponsorship processes.
Are there any New York-specific considerations for E-3 sponsorship in hospitality?
New York City's competitive labor market means hospitality employers often have access to a large local talent pool, so Australian applicants benefit from highlighting specialized skills or credentials that differentiate them. New York State also has its own prevailing wage requirements that interact with the Department of Labor's Labor Condition Application process, so employers sponsoring E-3 visas must confirm the offered role meets applicable wage standards for the specific county or metropolitan area.
What is the prevailing wage for E-3 hospitality jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.