Hospitality Jobs in New York with E-3 Sponsorship
New York is one of the most active markets for hospitality E-3 sponsorship in the United States, with major hotel groups like Marriott, Hilton, and Hyatt operating flagship properties across Manhattan, Brooklyn, and beyond. Australian professionals in food and beverage, hotel management, and events can find strong demand from large hospitality employers who regularly sponsor E-3 visas.
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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Team Background
American Express Travel & Lifestyle Services (TLS) provides our Card Members around the world with a full range of travel services, from trip planning and booking to enhancing the broader travel experience. It is our mission to become essential to our customers by providing differentiated products and services. To accomplish this, we must make Membership come to life every day. The Global Customer Experience and Digital Platforms Team (GCX) seeks to enable, evolve, and innovate the TLS customer experience. This includes assessing today’s customer journeys and associated servicing models, suggesting strategic opportunities for improvement, developing roadmaps for these solutions, collaborating with teams across TLS, piloting ideas for quick learning, and leading full execution of these projects end-to-end. The team is also responsible for providing intuitive digital experiences to grow Card Members’ engagement and empower advancements in self-servicing, digitized value, and online channel growth, as well as focusing on the end-to-end Agent experience for digital and phone-based servicing. The team drives software product management as well as overall business strategy—with innovation at the core of everything we do.
Role Description
The Vice President, Digital Product – Data, Personalization & AI will lead the strategy, development, and adoption of data, insight, personalization, and AI capabilities for the TLS business.
This is a high-impact, enterprise-wide role responsible for applying modernized data platforms to enable differentiated customer and agent experiences and drive measurable business growth.
The role requires a leader who can build scalable data and AI capabilities while driving their adoption across products through enterprise influence and partnership. This leader will co-own business outcomes (e.g., revenue, engagement) with Marketing and business teams, while directly owning capability delivery, adoption, and impact realization.
Responsibilities
- Define and execute the data, personalization, and AI strategy aligned to TLS growth objectives
- Partner with business and product leaders to identify and prioritize high-impact use cases that drive revenue, engagement, and servicing efficiency
- Own delivery of data, personalization, and AI capabilities (including GenAI), ensuring scalability and reusability through platforms and APIs
- Partner with product leaders to embed data, personalization, and AI capabilities into customer and agent experiences, ensuring measurable business impact
- Co-own revenue and engagement outcomes with Marketing and business teams
- Partner across Amex to co-create shared roadmaps and deliver integrated solutions that maximize enterprise-wide impact
- Influence senior stakeholders and align cross-functional teams without direct authority
- Lead development and scaling of AI-driven use cases from concept to production
- Establish and track KPIs linking capability performance to business outcomes
- Lead and inspire a global team (~30–40 colleagues) across US and India, driving focus, prioritization, and high performance
Qualifications
- Experience building and scaling data, personalization, and AI capabilities in production environments
- Track record of translating platform capabilities into measurable business outcomes (e.g., revenue growth, engagement, efficiency gains)
- Experience influencing senior stakeholders across complex, matrixed organizations without direct authority
- Experience developing platforms, APIs, or reusable capabilities with a focus on adoption and scalability
- Experience leading global, distributed teams and driving high-performance cultures
- Ability to define strategy and deliver complex, cross-functional initiatives at scale
- Ability to communicate complex technical concepts in clear, business-relevant terms
Preferred Qualifications
- Experience deploying GenAI and/or agentic AI solutions at scale
- Background in travel, fintech, or large-scale consumer platforms
- Experience with modern cloud-based data platforms (e.g., GCP)
- Advanced degree (MBA or technical field)
Location
- This position will be based in New York, NY (preferred) with a hybrid work model. Travel up to 20–25% may be required.
Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Team Background
American Express Travel & Lifestyle Services (TLS) provides our Card Members around the world with a full range of travel services, from trip planning and booking to enhancing the broader travel experience. It is our mission to become essential to our customers by providing differentiated products and services. To accomplish this, we must make Membership come to life every day. The Global Customer Experience and Digital Platforms Team (GCX) seeks to enable, evolve, and innovate the TLS customer experience. This includes assessing today’s customer journeys and associated servicing models, suggesting strategic opportunities for improvement, developing roadmaps for these solutions, collaborating with teams across TLS, piloting ideas for quick learning, and leading full execution of these projects end-to-end. The team is also responsible for providing intuitive digital experiences to grow Card Members’ engagement and empower advancements in self-servicing, digitized value, and online channel growth, as well as focusing on the end-to-end Agent experience for digital and phone-based servicing. The team drives software product management as well as overall business strategy—with innovation at the core of everything we do.
Role Description
The Vice President, Digital Product – Data, Personalization & AI will lead the strategy, development, and adoption of data, insight, personalization, and AI capabilities for the TLS business.
This is a high-impact, enterprise-wide role responsible for applying modernized data platforms to enable differentiated customer and agent experiences and drive measurable business growth.
The role requires a leader who can build scalable data and AI capabilities while driving their adoption across products through enterprise influence and partnership. This leader will co-own business outcomes (e.g., revenue, engagement) with Marketing and business teams, while directly owning capability delivery, adoption, and impact realization.
Responsibilities
- Define and execute the data, personalization, and AI strategy aligned to TLS growth objectives
- Partner with business and product leaders to identify and prioritize high-impact use cases that drive revenue, engagement, and servicing efficiency
- Own delivery of data, personalization, and AI capabilities (including GenAI), ensuring scalability and reusability through platforms and APIs
- Partner with product leaders to embed data, personalization, and AI capabilities into customer and agent experiences, ensuring measurable business impact
- Co-own revenue and engagement outcomes with Marketing and business teams
- Partner across Amex to co-create shared roadmaps and deliver integrated solutions that maximize enterprise-wide impact
- Influence senior stakeholders and align cross-functional teams without direct authority
- Lead development and scaling of AI-driven use cases from concept to production
- Establish and track KPIs linking capability performance to business outcomes
- Lead and inspire a global team (~30–40 colleagues) across US and India, driving focus, prioritization, and high performance
Qualifications
- Experience building and scaling data, personalization, and AI capabilities in production environments
- Track record of translating platform capabilities into measurable business outcomes (e.g., revenue growth, engagement, efficiency gains)
- Experience influencing senior stakeholders across complex, matrixed organizations without direct authority
- Experience developing platforms, APIs, or reusable capabilities with a focus on adoption and scalability
- Experience leading global, distributed teams and driving high-performance cultures
- Ability to define strategy and deliver complex, cross-functional initiatives at scale
- Ability to communicate complex technical concepts in clear, business-relevant terms
Preferred Qualifications
- Experience deploying GenAI and/or agentic AI solutions at scale
- Background in travel, fintech, or large-scale consumer platforms
- Experience with modern cloud-based data platforms (e.g., GCP)
- Advanced degree (MBA or technical field)
Location
- This position will be based in New York, NY (preferred) with a hybrid work model. Travel up to 20–25% may be required.
Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Job Roles in Hospitality in New York
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Get Access To All JobsFrequently Asked Questions
Which hospitality companies sponsor E-3 visas in New York?
Large hotel groups with significant New York footprints are the most consistent E-3 sponsors in hospitality. Companies like Marriott International, Hilton Hotels, Hyatt, and Four Seasons have properties across Manhattan and the outer boroughs that hire for management and specialized roles. Independent luxury hotels and large food service operators also sponsor, though less predictably than major chains with dedicated HR and immigration infrastructure.
Which cities in New York have the most hospitality E-3 sponsorship jobs?
Manhattan accounts for the overwhelming majority of hospitality E-3 sponsorship activity in New York, driven by its concentration of luxury hotels, fine dining restaurants, and large event venues. Brooklyn has grown as a secondary market, particularly in food and beverage. The Hamptons and Hudson Valley see seasonal demand in resort and hospitality management, though those roles are less commonly E-3 sponsored than year-round Manhattan positions.
What types of hospitality roles typically qualify for E-3 sponsorship in New York?
E-3 sponsorship in hospitality requires the role to qualify as a specialty occupation, meaning it must normally require a bachelor's degree or higher in a specific field. Roles that commonly meet this standard include hotel general managers, food and beverage directors, revenue managers, event operations managers, and sommelier or culinary arts specialists with formal degree credentials. Front-of-house service roles generally do not qualify without a degree requirement tied to the position.
How do I find hospitality E-3 sponsorship jobs in New York?
Migrate Mate is designed specifically for this search. You can filter by E-3 visa type, the hospitality industry, and New York as your target state to see roles from employers who have actively sponsored E-3 visas. This saves significant time compared to applying broadly and asking about sponsorship after the fact. Targeting larger hotel groups and hospitality management companies in your applications also improves your chances, as they are more likely to have established E-3 sponsorship processes.
Are there any New York-specific considerations for E-3 sponsorship in hospitality?
New York City's competitive labor market means hospitality employers often have access to a large local talent pool, so Australian applicants benefit from highlighting specialized skills or credentials that differentiate them. New York State also has its own prevailing wage requirements that interact with the Department of Labor's Labor Condition Application process, so employers sponsoring E-3 visas must confirm the offered role meets applicable wage standards for the specific county or metropolitan area.
What is the prevailing wage for E-3 hospitality jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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