Government OPT Jobs in Ohio
F-1 OPT government jobs in Ohio span state agencies, research institutions, and federally affiliated organizations across Columbus, Cleveland, and Cincinnati. Employers like the State of Ohio, NASA Glenn Research Center, and public universities regularly hire international students in technical and policy roles. OPT authorization lets you work while your employer assesses longer-term sponsorship options.
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Get Access To All JobsBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Casualty Care Team Lead
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
Dublin, OH : 5500 Glendon Court Dublin OH 43016
New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
Southfield, MI : 300 Galleria Officentre Southfield MI 48034
Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063
Potential shift would be Monday - Friday 7AM - 8AM Start Time
PRIMARY PURPOSE: To develop, implement, and maintain the delivery of world-class service including quality assurance, client services, and workforce management ensuring departmental objectives are met.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress, and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction, and support and monitors team's daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement, and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation, and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Casualty Care Team Lead
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
Dublin, OH : 5500 Glendon Court Dublin OH 43016
New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
Southfield, MI : 300 Galleria Officentre Southfield MI 48034
Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063
Potential shift would be Monday - Friday 7AM - 8AM Start Time
PRIMARY PURPOSE: To develop, implement, and maintain the delivery of world-class service including quality assurance, client services, and workforce management ensuring departmental objectives are met.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress, and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction, and support and monitors team's daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement, and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation, and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
OPT Government Job Roles in Ohio
See all Government OPT Jobs in Ohio
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Search Government Jobs in OhioGovernment OPT Sponsorship Jobs in Ohio: Frequently Asked Questions
Which government employers in Ohio are known to sponsor F-1 OPT workers?
Ohio's government sector includes employers with documented international hiring. NASA Glenn Research Center in Cleveland, the State of Ohio's technology and administrative agencies, public universities like Ohio State University and the University of Cincinnati, and regional transit and infrastructure authorities have all hired F-1 OPT workers in technical, research, and analytical roles. Sponsorship availability varies by department and position, so confirming with each employer directly is important.
Which cities in Ohio have the most government F-1 OPT sponsorship jobs?
Columbus concentrates the most government opportunities as the state capital, housing state agency headquarters and several major public universities. Cleveland follows closely, anchored by NASA Glenn Research Center and Cuyahoga County government offices. Cincinnati offers positions through the city government, regional planning bodies, and public health agencies. Smaller hubs like Dayton, home to Wright-Patterson Air Force Base research operations, also generate F-1 OPT-eligible government roles.
What types of government roles in Ohio typically qualify for F-1 OPT sponsorship?
Roles that align directly with a student's degree field are the clearest fit for OPT. In Ohio's government sector, this includes data analysis, GIS and urban planning, environmental science, cybersecurity, public health research, software engineering, and policy analysis positions. Roles within research arms of government, such as laboratory or grant-funded positions, also tend to align well with OPT eligibility requirements since they tie to a specific field of study.
How do I find government F-1 OPT sponsorship jobs in Ohio?
Migrate Mate lists government roles in Ohio that are open to F-1 OPT candidates, letting you filter by state and visa type rather than manually screening job postings. Government positions often don't explicitly advertise OPT sponsorship, so using a platform built around visa eligibility saves significant time. Searching Migrate Mate specifically for Ohio government roles gives you a filtered starting point alongside the broader job market.
Are there any Ohio-specific considerations for F-1 OPT sponsorship in government roles?
Ohio has a large proportion of government jobs tied to federally funded research, particularly through its aerospace, defense-adjacent, and public health infrastructure. Some federal contractor positions may require U.S. citizenship or permanent residency, which would exclude OPT holders, so verifying security clearance requirements before applying is important. State-level roles and public university positions generally have fewer citizenship restrictions and represent more accessible entry points for F-1 OPT candidates in Ohio.