Distribution & Wholesale STEM OPT Jobs in Ohio
Distribution and wholesale companies in Ohio actively hire international talent for supply chain, logistics analytics, and operations roles that qualify for F-1 STEM OPT sponsorship. Major employers are concentrated around Columbus, Cleveland, and Cincinnati, with large distribution networks operated by companies like Cardinal Health, Owens & Minor, and Performance Food Group seeking graduates with technical degrees.
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Get Access To All JobsWho We Are
We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!
Base Pay Range:
$22 - 26/hour
As a Service Desk Analyst, your essential job functions will include the following:
- Core Focus: Frontline support, incident resolution, request fulfillment, and delivering a consistent, high‑quality user experience.
- Serve as the first point of contact for technology-related inquiries, providing Tier 1–2 support to employees and business partners.
- Incident Logging and Triage: Accurately capture, categorize, and prioritize incidents and service requests.
- Troubleshoot and resolve issues related to hardware, software, operating systems, mobile devices, and enterprise applications (e.g., Microsoft 365, collaboration tools, cloud applications).
- Diagnose and resolve technical hardware and software issues.
- Research questions using available information resources to quickly address user requests.
- Document all interactions, troubleshooting steps, and resolutions in the IT Service Management (ITSM) system.
- Contribute to and maintain the knowledge base with updated solutions, FAQs, and self-service resources.
- Assign tickets to the appropriate resource for the quickest possible resolution.
- Escalate complex issues to higher-level support teams or vendors.
- Track and route issues and requests. Documents resolution steps.
- Stay current with system information, changes and updates.
- Monitor and prioritize incoming tickets to meet service-level agreements (SLAs) and performance metrics such as first-contact resolution and response times.
- Stay current with emerging technologies, system updates, and organizational changes to provide accurate support.
- Participate in continuous improvement initiatives to enhance service delivery and user experience.
- Perform other duties as assigned in alignment with departmental needs.
Other Duties as Assigned
Position Requirements
- Associate’s degree in Computer Science or equivalent years of experience in a similar capacity.
- 1+ years of experience in IT support or service desk operations.
- Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.
- Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management, or equivalent).
- Knowledge of Windows and macOS operating systems, mobile platforms (iOS/Android), and Microsoft O365 applications.
- Understanding of networking fundamentals.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
- Strong oral and written communication skills.
Competencies Required
- Customer-Centric Mindset: Empathy, patience, and professionalism in every interaction.
- Technical Proficiency: Strong troubleshooting across hardware, software, cloud, and mobile platforms.
- Security Awareness: Understanding of endpoint protection, phishing prevention, and compliance requirements.
- Initiative: Takes initiative to solve issues and drives them to resolution.
- Collaboration & Teamwork: Ability to work across IT teams and business units.
- Adaptability & Learning Agility: Staying ahead of evolving tools, updates, and digital workplace trends.
- Communication Excellence: Clear, concise, and audience-appropriate communication across multiple channels.
- Analytical Thinking: Root cause analysis, pattern recognition, and proactive problem prevention.
Physical Job Requirements
- Working in front of a computer screen for long periods of time.
- Sitting for long periods of time.
- Ability to work varying shifts as needed to support business needs.
- Lifting and moving computer devices up to 50 pounds.
- Travel as necessary, up to 10%.
Drug Policy
Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
This position is targeted to be closed on:
2026-12-01
Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.
Who We Are
We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!
Base Pay Range:
$22 - 26/hour
As a Service Desk Analyst, your essential job functions will include the following:
- Core Focus: Frontline support, incident resolution, request fulfillment, and delivering a consistent, high‑quality user experience.
- Serve as the first point of contact for technology-related inquiries, providing Tier 1–2 support to employees and business partners.
- Incident Logging and Triage: Accurately capture, categorize, and prioritize incidents and service requests.
- Troubleshoot and resolve issues related to hardware, software, operating systems, mobile devices, and enterprise applications (e.g., Microsoft 365, collaboration tools, cloud applications).
- Diagnose and resolve technical hardware and software issues.
- Research questions using available information resources to quickly address user requests.
- Document all interactions, troubleshooting steps, and resolutions in the IT Service Management (ITSM) system.
- Contribute to and maintain the knowledge base with updated solutions, FAQs, and self-service resources.
- Assign tickets to the appropriate resource for the quickest possible resolution.
- Escalate complex issues to higher-level support teams or vendors.
- Track and route issues and requests. Documents resolution steps.
- Stay current with system information, changes and updates.
- Monitor and prioritize incoming tickets to meet service-level agreements (SLAs) and performance metrics such as first-contact resolution and response times.
- Stay current with emerging technologies, system updates, and organizational changes to provide accurate support.
- Participate in continuous improvement initiatives to enhance service delivery and user experience.
- Perform other duties as assigned in alignment with departmental needs.
Other Duties as Assigned
Position Requirements
- Associate’s degree in Computer Science or equivalent years of experience in a similar capacity.
- 1+ years of experience in IT support or service desk operations.
- Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.
- Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management, or equivalent).
- Knowledge of Windows and macOS operating systems, mobile platforms (iOS/Android), and Microsoft O365 applications.
- Understanding of networking fundamentals.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
- Strong oral and written communication skills.
Competencies Required
- Customer-Centric Mindset: Empathy, patience, and professionalism in every interaction.
- Technical Proficiency: Strong troubleshooting across hardware, software, cloud, and mobile platforms.
- Security Awareness: Understanding of endpoint protection, phishing prevention, and compliance requirements.
- Initiative: Takes initiative to solve issues and drives them to resolution.
- Collaboration & Teamwork: Ability to work across IT teams and business units.
- Adaptability & Learning Agility: Staying ahead of evolving tools, updates, and digital workplace trends.
- Communication Excellence: Clear, concise, and audience-appropriate communication across multiple channels.
- Analytical Thinking: Root cause analysis, pattern recognition, and proactive problem prevention.
Physical Job Requirements
- Working in front of a computer screen for long periods of time.
- Sitting for long periods of time.
- Ability to work varying shifts as needed to support business needs.
- Lifting and moving computer devices up to 50 pounds.
- Travel as necessary, up to 10%.
Drug Policy
Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
This position is targeted to be closed on:
2026-12-01
Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.
STEM OPT Distribution & Wholesale Job Roles in Ohio
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Search Distribution & Wholesale Jobs in OhioDistribution & Wholesale STEM OPT Sponsorship Jobs in Ohio: Frequently Asked Questions
Which distribution and wholesale companies sponsor F-1 STEM OPT visas in Ohio?
Ohio-based distribution and wholesale employers with a history of sponsoring international graduates include Cardinal Health in Dublin, Owens & Minor, Gordon Food Service, and Performance Food Group's Ohio facilities. Large third-party logistics firms operating distribution centers in Columbus, Cincinnati, and Cleveland also sponsor STEM OPT workers in supply chain engineering, data analytics, and operations research roles. Check each employer's DOL Labor Condition Application filings to verify sponsorship history.
Which cities in Ohio have the most distribution and wholesale F-1 STEM OPT sponsorship jobs?
Columbus leads Ohio for distribution and wholesale sponsorship opportunities, driven by its position as a major logistics hub with direct interstate access to roughly half the U.S. population within a day's drive. Cleveland and Cincinnati follow, each supporting large wholesale and food distribution networks. Dayton and Toledo also have notable concentrations of distribution employers, particularly in automotive parts wholesale and manufacturing-adjacent supply chain roles.
What types of distribution and wholesale roles typically qualify for F-1 STEM OPT sponsorship?
Roles that qualify for STEM OPT authorization must be directly related to a qualifying STEM degree. In distribution and wholesale, that typically includes supply chain analyst, logistics engineer, demand planning analyst, warehouse operations engineer, inventory data analyst, and procurement analyst positions. General sales, account management, or non-technical operations roles usually do not qualify. Review the USCIS STEM Designated Degree Program list and confirm your specific degree and role combination with your Designated School Official before accepting an offer.
How do I find distribution and wholesale F-1 STEM OPT sponsorship jobs in Ohio?
Migrate Mate is built specifically for international students and graduates seeking visa sponsorship employment, and lets you filter by visa type, state, and industry to surface distribution and wholesale F-1 STEM OPT positions in Ohio. Because sponsorship history is surfaced directly from DOL data, you can identify which Ohio employers have actually filed for STEM OPT workers rather than relying on job descriptions that may not reflect actual sponsorship willingness.
Are there any Ohio-specific or industry-specific considerations for F-1 STEM OPT sponsorship in distribution and wholesale?
Ohio does not impose state-level restrictions on F-1 STEM OPT employment, but distribution and wholesale employers in the state are often subject to federal E-Verify requirements if they hold government contracts or operate in regulated supply chains. Employers sponsoring STEM OPT workers must be E-Verify participants, which many large Ohio distribution operators already are. Shift-based warehouse environments sometimes complicate the training plan requirement, so confirm your employer can provide a formal written STEM OPT training plan covering your specific technical role before accepting an offer.