Hospitality Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's hospitality sector offers diverse visa sponsorship opportunities across major cities like Philadelphia and Pittsburgh. The state's tourism economy, anchored by historic attractions, major hotels like Marriott and Hilton properties, and growing casino gaming industry, creates demand for international talent. Universities like Penn State and Temple also drive hospitality hiring through campus dining and event services.
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Get Access To All JobsClient Technology Support Coordinator
Internal and External Technical Support of our online booking tools and technologies that include Concur Travel, ETTA, Get There and TravelBank and our WorldMobile App.
Provide courteous, timely, accurate and efficient issue resolution to internal and external customers via phone, email, and chat functionality. Provide navigation, troubleshoot, and solve for inquiries concerning all online booking tools.
Essential Functions
- Assist customers with online tool navigation, password resets, and building profiles.
- The Client Technology Support agent can troubleshoot.
- The Client Technology Support agent will organize their day by answering client support calls, chats, and emails.
- When necessary, open internal service desk cases to report online issues.
- Client Technology Support member will be expected to keep current with newest online tool releases, product enhancements, and current events related to the travel industry.
- Assist customers with online booking tools, and company mobile applications.
- Assist customers with online tool navigation, password resets, and building profiles. 75%
- Assist customers with online booking tool and company mobile applications. 10%
- When necessary, the online member will open an internal service desk case and consistently follow up until the issue is reconciled. The employee will communicate to management escalated issues and trends. 10%
- An online support agent may be asked to perform site demos or WebEx training. 3%
- An online support member will be expected to keep current with newest online tool releases, product enhancements, and current events related to the travel industry. 2%
Competency and Position Requirements
- Excellent written and verbal communication skills, particularly with a customer service focus.
- Independent worker who is a self-starter and who is willing to learn.
- Strict attention to detail.
- Ability to work in a fast-paced, stressful environment.
- Commitment to lifelong learning.
- Technical Aptitude.
Education and Experience Requirements
1-3 years previous experience using Concur Travel, ETTA, Get There and TravelBank.
College Degree Preferred.
- Full time, Monday-Friday with shifts between 8am-8pm, 40 hours per week.
- World Travel, Inc. reserves the right to change Team Member’s schedule at any time to meet business needs.
- Team Member may work overtime from time to time upon request by World Travel, Inc.
- Team Member may be asked to report to a World Travel, Inc. office for training, support, or other reasons. World Travel, Inc. may make such request at any time, within reason.
If you need an accommodation, please contact People Operations Department.
Client Technology Support Coordinator
Internal and External Technical Support of our online booking tools and technologies that include Concur Travel, ETTA, Get There and TravelBank and our WorldMobile App.
Provide courteous, timely, accurate and efficient issue resolution to internal and external customers via phone, email, and chat functionality. Provide navigation, troubleshoot, and solve for inquiries concerning all online booking tools.
Essential Functions
- Assist customers with online tool navigation, password resets, and building profiles.
- The Client Technology Support agent can troubleshoot.
- The Client Technology Support agent will organize their day by answering client support calls, chats, and emails.
- When necessary, open internal service desk cases to report online issues.
- Client Technology Support member will be expected to keep current with newest online tool releases, product enhancements, and current events related to the travel industry.
- Assist customers with online booking tools, and company mobile applications.
- Assist customers with online tool navigation, password resets, and building profiles. 75%
- Assist customers with online booking tool and company mobile applications. 10%
- When necessary, the online member will open an internal service desk case and consistently follow up until the issue is reconciled. The employee will communicate to management escalated issues and trends. 10%
- An online support agent may be asked to perform site demos or WebEx training. 3%
- An online support member will be expected to keep current with newest online tool releases, product enhancements, and current events related to the travel industry. 2%
Competency and Position Requirements
- Excellent written and verbal communication skills, particularly with a customer service focus.
- Independent worker who is a self-starter and who is willing to learn.
- Strict attention to detail.
- Ability to work in a fast-paced, stressful environment.
- Commitment to lifelong learning.
- Technical Aptitude.
Education and Experience Requirements
1-3 years previous experience using Concur Travel, ETTA, Get There and TravelBank.
College Degree Preferred.
- Full time, Monday-Friday with shifts between 8am-8pm, 40 hours per week.
- World Travel, Inc. reserves the right to change Team Member’s schedule at any time to meet business needs.
- Team Member may work overtime from time to time upon request by World Travel, Inc.
- Team Member may be asked to report to a World Travel, Inc. office for training, support, or other reasons. World Travel, Inc. may make such request at any time, within reason.
If you need an accommodation, please contact People Operations Department.
Hospitality Job Roles in Pennsylvania
See all 47+ Hospitality Jobs in Pennsylvania
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Search Hospitality Jobs in PennsylvaniaHospitality Jobs in Pennsylvania: Frequently Asked Questions
Which hospitality companies sponsor visas in Pennsylvania?
Major hotel chains with Pennsylvania properties frequently sponsor visas, including Marriott, Hilton, and Hyatt locations in Philadelphia and Pittsburgh. Casino operators like Parx Casino and SugarHouse Casino also sponsor international workers. Large university dining contractors at Penn State, Temple, and University of Pittsburgh regularly file H-1B visa petitions for management roles and specialized culinary positions.
How to find hospitality visa sponsorship jobs in Pennsylvania?
Migrate Mate specializes in connecting international candidates with Pennsylvania hospitality employers who sponsor visas. The platform filters opportunities by location and industry, showing positions at hotels, restaurants, and event venues across Philadelphia, Pittsburgh, and other Pennsylvania cities. Focus on management, specialized culinary, and operations roles which typically qualify for sponsorship.
Which visa types are most common for hospitality roles in Pennsylvania?
H-1B visas are most common for hospitality management, revenue management, and food service director positions in Pennsylvania. TN visas work for Canadian and Mexican nationals in management roles. Some specialized chef positions may qualify for O-1 visas based on extraordinary culinary achievements. J-1 visa trainee programs are available for entry-level hospitality experience.
Which cities in Pennsylvania have the most hospitality sponsorship jobs?
Philadelphia leads Pennsylvania in hospitality visa sponsorship due to its concentration of major hotels, convention centers, and corporate dining facilities. Pittsburgh follows with opportunities at hotels, casinos, and university dining services. Smaller markets like Hershey, King of Prussia, and the Pocono Mountains region also offer sponsorship through resort and entertainment venues.
What prevailing wage considerations apply to Pennsylvania hospitality jobs?
Pennsylvania hospitality prevailing wages vary significantly by region and position level. Philadelphia and Pittsburgh command higher wages than rural areas, affecting H-1B Labor Condition Applications. Management positions typically meet prevailing wage requirements more easily than entry-level roles. Casino gaming positions often offer competitive wages that support visa sponsorship applications in Pennsylvania's regulated gaming markets.
What is the prevailing wage for sponsored hospitality jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.