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It’s a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:

Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:

At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise.

With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.

Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team!

A day-in-the-life of an ACG Car Care Technician:

ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

In this role, Automotive Service Techs will also have the opportunity to:

General Service Tech:

• Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
• Performs general automotive maintenance and repairs
• Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
• Keep the shop clean and organized to ensure a positive member/customer experience
• Learn from Technician A, B, and C colleagues to further advance your career

Technician C:

• All General Service Tech opportunities plus:
• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
• Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.

Technician B:

• All Tech C opportunities plus:
• Work with, mentor, and train less experienced Technicians
• Performs all Service Technician C duties plus advanced repair and maintenance services.

Technician A:

• All Tech B opportunities plus:
• Work with, mentor, and train less experienced Technicians
• Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

How we reward our employees:

You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following:

• Pay rates starting at (rate based on experience + annual bonus eligibility)
• General Service Tech : $15 - $17 hourly
• C Technician: $17 - $25 hourly, based on production
• B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.
• A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.
• Excellent medical, dental, vision and prescription
• Free AAA membership
• Up to 3 weeks of vacation in your first year
• 10 paid holidays (Includes two half day holidays)
• We offer 401k with matching contributions:
• Automatic 4% 401K employer contribution
• Additional 401K match of 50% up to 6% contribution
• (6% personal contribution, 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)
• We are committed to work-life balance
• Closed Sundays
• Shorter workdays than competitors (we close at 6pm)
• Monday – Friday, hours are 7:30am-6pm
• Saturday, hours are 8am to 4pm
• Closed major holidays

We are looking for candidates who:

All Service Techs:

• Have a High School diploma, GED, or Technical school certification
• Possess a valid driver’s license
• Have mechanical aptitude
• Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
• Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, and the need to maintain a clean, safe, and organized work area.
• Can consistently provide exceptional customer service and improve customer service scores

Preferred General Service Tech Qualifications:

• G1-Auto Maintenance & Light Repair preferred
• State inspection certificate where applicable
• AC 609 Certification

Technician C:

• All General Service Tech requirements plus:
• Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred C Tech Qualifications:

• All General Service Tech preferred qualifications plus:
• ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes
• AC 609 Certification

Technician B:

• All C Tech requirements plus:
• 3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred B Tech Qualifications:

• All C Tech preferred qualifications plus:
• Two other ASE certifications (or their equivalent)
• AC 609 Certification

Technician A:

• All B Tech requirements plus:
• 5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred A Tech Qualifications:

• All B Tech preferred requirements plus:
• ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications.
• ASE certification L1-Advanced Engine Performance Specialist
• AC 609 Certification

Work Environment

• May experience loud noises and odors intermittently in the shop environment.
• This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
• Must have own tools appropriate for their skill level for use in the center.
• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
• Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Interested in learning more? Apply Today!

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.