Associate Account Manager Jobs in USA with Visa Sponsorship
Associate Account Manager roles qualify for H-1B visa and TN visa sponsorship when the position requires a bachelor's degree in business, marketing, or a related field. Employers file a Labor Condition Application before sponsoring, and the H-1B visa is subject to an annual cap and selection process.
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Get Access To All JobsAbout the Role:
Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, you'll provide excellent customer support by troubleshooting and resolving software issues via phone and email on Yardi's Bill Pay platform. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support - you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION
Location: Austin, TX
Business Unit
P2P
Department
Client Services
Employment Type
Employee - Full Time
About the Role:
Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, you'll provide excellent customer support by troubleshooting and resolving software issues via phone and email on Yardi's Bill Pay platform. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support - you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION
Location: Austin, TX
Business Unit
P2P
Department
Client Services
Employment Type
Employee - Full Time
See all 229+ Associate Account Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Associate Account Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as an Associate Account Manager
Frame your degree as a specialty occupation credential
Account management at the associate level often draws scrutiny because some employers list a degree as preferred rather than required. Pull the O*NET profile for Sales Representatives and confirm your specific role description uses 'required' language before you apply.
Target employers with active LCA filing history
Use Migrate Mate to find employers who have already filed Labor Condition Applications for account management roles. Past LCA filings signal an established sponsorship process, reducing the risk of an employer declining mid-offer when they see the paperwork involved.
Verify your role qualifies for TN if you're Canadian or Mexican
TN status covers Management Consultants under the USMCA profession list. If your Associate Account Manager role involves client strategy and consulting duties, TN can be a faster path with no cap, no lottery, and no USCIS petition required for Canadian nationals.
Get the LCA wage level documented before negotiating salary
Run your job title and location through the OFLC Wage Search to find the prevailing wage Level I or Level II rate. Knowing this number before your offer conversation prevents late-stage surprises where the employer must adjust compensation to satisfy DOL requirements.
Ask HR whether the employer uses a staffing agency or direct employment model
Some Associate Account Manager roles are placed through third-party staffing firms, which complicates H-1B sponsorship because the petitioner must be the actual employer of record. Clarify this before accepting an offer to avoid a filing that USCIS may challenge.
Build a credential file that proves business-degree alignment
Gather your transcripts, any relevant coursework in marketing, finance, or communications, and a letter from a former supervisor describing your duties. USCIS may issue a Request for Evidence on specialty occupation, and account management roles require stronger documentation than engineering or IT roles typically do.
Frequently Asked Questions
What visas can an Associate Account Manager use for U.S. sponsorship?
The H-1B is the most common path, provided the role requires at least a bachelor's degree in a directly related field such as business, marketing, or communications. Canadian and Mexican nationals may qualify for TN visa status if the role aligns with the USMCA Management Consultant category. Australian nationals can use the E-3 visa, which has no lottery and an annual cap that has never been exhausted.
Does an Associate Account Manager role qualify as a specialty occupation?
It can, but it's not automatic. USCIS scrutinizes account management roles more closely than technical positions because some employers list a degree as preferred rather than required. Your role must demonstrably require a bachelor's degree in a specific field like business or marketing. A vague job description that accepts any degree in any discipline weakens the specialty occupation argument and increases the chance of a Request for Evidence.
How do I find employers who actively sponsor Associate Account Manager visas?
Migrate Mate lists employers with verified LCA filing history for account management roles, so you can focus your applications on companies that have already navigated the sponsorship process. This saves significant time compared to applying broadly and discovering an employer's reluctance only after an offer is extended.
What degree does an employer typically require to sponsor this role?
Most employers sponsoring Associate Account Managers for H-1B status require a bachelor's degree in business administration, marketing, communications, or a closely related field. A degree in an unrelated discipline, such as fine arts or computer science without business coursework, may not satisfy USCIS's specialty occupation standard for this job title even if you have relevant work experience.
What happens to H-1B sponsorship if you change employers as an Associate Account Manager?
If you're already in H-1B status, you can start working for a new employer once your new employer files a fresh H-1B petition on your behalf. This is called H-1B portability and you don't need to wait for USCIS approval before starting the new role. Your new employer must file an LCA, then petition USCIS using Form I-129 to transfer the sponsorship.
What is the prevailing wage requirement for sponsored Associate Account Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.