Service Team Lead Jobs in USA with Visa Sponsorship
Service Team Lead roles attract H-1B visa and TN visa sponsorship from hospitality, retail, and operations employers across the U.S. Most positions require a bachelor's degree in business, hospitality management, or a related field to qualify as a specialty occupation. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsResponsibilities
The Application Services Team Lead supports OPPD's mission by guiding and developing a team of Software Systems Engineers who deliver high quality application services across the organization. In this role, you'll provide technical leadership, coordinate project and operational work, and strengthen partnerships with key business and technology stakeholders to ensure reliable delivery of critical technology solutions.
Key Aspects of this role include:
- Assist in leading and supporting day to day team operations including coaching, workload planning, prioritization, and performance input.
- Drive successful delivery of small to mid sized work efforts by coordinating resources, removing barriers, and ensuring work is clearly defined and trackable.
- Strengthen alignment with partners across Project Management, Infrastructure, Network, Security, QA, Application Support, and Database Administration.
- Provide technical oversight for application service requests, operational support, system performance monitoring, and lifecycle management activities.
- Support business partner adoption and readiness for new or enhanced technology solutions.
- Participate in cross functional project planning to ensure effective and efficient execution of technology initiatives.
- Recommend opportunities for process improvements and automation to enhance team efficiency.
- Foster collaboration, communication, and transparency across teams and stakeholders.
The Impact You’ll Have
- Drive reliable delivery of critical technology solutions that directly support OPPD's operational and strategic goals.
- Strengthen alignment and teamwork across technical and business partners to improve communication, efficiency, and execution.
- Improve system stability and service quality through proactive oversight, performance monitoring, and streamlined support processes.
Qualifications
What You'll Bring
Must Have
- Bachelor's degree in computer science or related field, or equivalent experience
- Five years of experience in Technical Support, Development, or Engineering
- Strong knowledge of Windows 10, Microsoft Outlook, and Microsoft Office
- Demonstrated ability to lead and support highly technical teams
- Excellent communication, customer service, and organizational skills
- Ability to manage multiple priorities and work independently or collaboratively
Preferred
- Experience leading teams or coordinating complex work streams
- Familiarity with Software Development Lifecycle (SDLC) principles and tools (for example: Jira, assystME, MS Project)
- ITSM/ITIL experience, education, or certification
- Project management experience; PMP certification preferred
- Experience working in the utility sector
Closing Statement
Foundation - $109,942
Midpoint - $137,428
Our Culture & Mission
At Omaha Public Power District, everything starts with people—our teams, our communities, and the customer-owners who count on us. As the 12th largest public power utility in the U.S., we serve more than 900,000 people across 13 counties, and we take that responsibility seriously. We lead with integrity, support one another, and do what's right because how we serve matters just as much as what we deliver. Our goal is simple: provide affordable, reliable, and environmentally responsible energy today and for generations to come.
We create power with purpose. Your work here has real impact on families, on the environment, and on the future of energy. And we believe great ideas can come from anywhere. If you want to be part of a team that takes care of the community and the people who serve it, you're in the right place. We back up our mission by taking care of our employees, too which is why our benefits are among the most comprehensive and competitive in the region.
Org Marketing Statement
EOE: Protected Veterans/Disability
How To Apply
Apply online at www.oppd.com on or before May 15, 2026
Recruiter: Patique Collins - pncollins@oppd.com #LI-PC
PLEASE NOTE - Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in 'DRAFT' form and will not be viewed by our Human Capital staff.
Responsibilities
The Application Services Team Lead supports OPPD's mission by guiding and developing a team of Software Systems Engineers who deliver high quality application services across the organization. In this role, you'll provide technical leadership, coordinate project and operational work, and strengthen partnerships with key business and technology stakeholders to ensure reliable delivery of critical technology solutions.
Key Aspects of this role include:
- Assist in leading and supporting day to day team operations including coaching, workload planning, prioritization, and performance input.
- Drive successful delivery of small to mid sized work efforts by coordinating resources, removing barriers, and ensuring work is clearly defined and trackable.
- Strengthen alignment with partners across Project Management, Infrastructure, Network, Security, QA, Application Support, and Database Administration.
- Provide technical oversight for application service requests, operational support, system performance monitoring, and lifecycle management activities.
- Support business partner adoption and readiness for new or enhanced technology solutions.
- Participate in cross functional project planning to ensure effective and efficient execution of technology initiatives.
- Recommend opportunities for process improvements and automation to enhance team efficiency.
- Foster collaboration, communication, and transparency across teams and stakeholders.
The Impact You’ll Have
- Drive reliable delivery of critical technology solutions that directly support OPPD's operational and strategic goals.
- Strengthen alignment and teamwork across technical and business partners to improve communication, efficiency, and execution.
- Improve system stability and service quality through proactive oversight, performance monitoring, and streamlined support processes.
Qualifications
What You'll Bring
Must Have
- Bachelor's degree in computer science or related field, or equivalent experience
- Five years of experience in Technical Support, Development, or Engineering
- Strong knowledge of Windows 10, Microsoft Outlook, and Microsoft Office
- Demonstrated ability to lead and support highly technical teams
- Excellent communication, customer service, and organizational skills
- Ability to manage multiple priorities and work independently or collaboratively
Preferred
- Experience leading teams or coordinating complex work streams
- Familiarity with Software Development Lifecycle (SDLC) principles and tools (for example: Jira, assystME, MS Project)
- ITSM/ITIL experience, education, or certification
- Project management experience; PMP certification preferred
- Experience working in the utility sector
Closing Statement
Foundation - $109,942
Midpoint - $137,428
Our Culture & Mission
At Omaha Public Power District, everything starts with people—our teams, our communities, and the customer-owners who count on us. As the 12th largest public power utility in the U.S., we serve more than 900,000 people across 13 counties, and we take that responsibility seriously. We lead with integrity, support one another, and do what's right because how we serve matters just as much as what we deliver. Our goal is simple: provide affordable, reliable, and environmentally responsible energy today and for generations to come.
We create power with purpose. Your work here has real impact on families, on the environment, and on the future of energy. And we believe great ideas can come from anywhere. If you want to be part of a team that takes care of the community and the people who serve it, you're in the right place. We back up our mission by taking care of our employees, too which is why our benefits are among the most comprehensive and competitive in the region.
Org Marketing Statement
EOE: Protected Veterans/Disability
How To Apply
Apply online at www.oppd.com on or before May 15, 2026
Recruiter: Patique Collins - pncollins@oppd.com #LI-PC
PLEASE NOTE - Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in 'DRAFT' form and will not be viewed by our Human Capital staff.
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Get Access To All JobsTips for Finding Service Team Lead Jobs
Confirm the degree requirement is explicit
Sponsors must show the role requires a specific bachelor's degree, not just any degree. Ask hiring managers whether the job description formally lists a degree requirement, this directly affects whether your H-1B petition qualifies as a specialty occupation.
Target employers with prior sponsorship history
Large hospitality groups, retail chains, and operations firms have dedicated HR teams familiar with visa processes. Companies that have sponsored Service Team Leads before move faster and make fewer filing errors than first-time sponsors navigating the process.
Get the LCA filed before accepting an offer
Your employer must file a Labor Condition Application with the Department of Labor before submitting your H-1B petition. Confirm this is underway early, LCA certification typically takes seven business days and is a required step before any visa filing.
Use your management experience as supporting evidence
USCIS scrutinizes service and operations roles more than technical ones. Document your team size, budget oversight, and operational scope in detail. Strong evidence of complex decision-making reinforces that the position requires specialized, degree-level knowledge.
Browse sponsored roles on Migrate Mate before applying broadly
Not every Service Team Lead posting comes with visa sponsorship. Migrate Mate filters for employers actively sponsoring, saving you from applying to roles that will stall at the offer stage once your visa situation comes up in conversation.
Service Team Lead jobs are hiring across the US. Find yours.
Find Service Team Lead JobsFrequently Asked Questions
Can a Service Team Lead role qualify for H-1B sponsorship?
Yes, but it requires careful documentation. USCIS must be convinced the role qualifies as a specialty occupation, meaning it normally requires a bachelor's degree in a specific field like hospitality management, business administration, or operations. Generic management roles without a defined degree requirement are more likely to face a Request for Evidence or denial.
What degree do I need for a Service Team Lead visa sponsorship?
Most successful H-1B petitions for Service Team Lead roles are supported by a bachelor's degree in hospitality management, business administration, organizational leadership, or a closely related field. The degree needs to align with the specific job duties. A degree in an unrelated field weakens the specialty occupation argument, even if you have extensive work experience.
How do I find Service Team Lead jobs that actually offer visa sponsorship?
Most job postings don't mention sponsorship upfront, which wastes time. Migrate Mate curates listings from employers with a verified track record of sponsoring work visas, so you can focus on roles where sponsorship is genuinely on the table rather than discovering late in the process that it isn't.
Can Canadian or Mexican nationals get a TN visa for a Service Team Lead role?
It depends on how the role is classified. TN visas cover specific USMCA-listed occupations, and general service or operations management roles don't always fit neatly into those categories. If your role can be framed under management consulting or a qualifying professional category, TN may work, but you'd want an immigration attorney to review the job description first.
What are the chances my Service Team Lead H-1B petition gets approved?
Approval rates for service and operations management roles are lower than for technical fields because USCIS applies extra scrutiny to whether the position genuinely requires a specific bachelor's degree. Petitions supported by detailed job duty descriptions, a degree-field match, and evidence of organizational complexity perform significantly better than bare-minimum filings. Premium processing can also get you a decision within 15 business days.
What is the prevailing wage requirement for sponsored Service Team Lead jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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