Assistant Director Jobs in Illinois

Position Title: Assistant Director of Enterprise Applications
Department: Information Technology
Reports to: Director of Web and Application Systems

Position Summary:

The Assistant Director of Enterprise Applications plays a key role in the administration, optimization, and strategic development of the University’s enterprise systems, with primary responsibility for the Student Information System (SIS) and its integrations. This position combines technical depth with operational leadership and project management. The Assistant Director partners closely with campus partners such as Enrollment Management, Office of the Registrar, Business Office, Academic Affairs, University Advancement, Student Success and Engagement, and Institutional Research to ensure data integrity, system reliability, and scalable solutions that support institutional goals. The Assistant Director will also serve as a member of a cross-functional, University stakeholder team to share knowledge, innovate, explore, and choose new products as needed. The Assistant Director also collaborates with the Dominican University Information Technology (DU-IT) security team to advocate for and implement best practices related to data and information security.

Duties/Responsibilities:

• Supervisory Scope:

  This role may supervise student employees.

• Student Information System (SIS) Administration

• Configure modules, maintain data integrity, and manage upgrades and patches.
• Troubleshoot complex system issues in collaboration with functional offices.

• Develop documentation and system governance standards.

• Systems Integration & Data Management

• Design, implement, and maintain integrations between the SIS and third-party systems (e.g., LMS, CRM, financial aid system, payment platform, housing, analytics tools).
• Develop and maintain SQL queries, stored procedures, and reports to support institutional reporting and operational needs.
• Use PowerShell to automate administrative tasks, data processes, and system workflows.
• Monitor data exchanges and resolve data discrepancies across systems.

• Support API-based integrations and secure data transmission protocols.

• Reporting & Business Intelligence Support

• Partner with the Office of Institutional Research and functional departments to support data extraction and reporting needs.
• Ensure compliance with data governance, FERPA, and institutional data policies.

• Develop data validation routines and reconciliation processes.

• Project Management

• Lead or co-lead enterprise application projects from requirements gathering through implementation and post-go-live support.
• Develop project plans, timelines, and documentation.

• Ensure projects align with institutional priorities and IT strategic plans.

• Operational Leadership

• Assist the Director of Systems and Analytics Services in strategic planning for enterprise applications.
• Participate in change management planning and user communication efforts.

• Contribute to disaster recovery and business continuity planning for enterprise systems.

• University Service/Departmental Expectations:

• Serve as a member of the Data Management Committee (DMC), a University shared-governance entity focused on data and information management.
• Attend all departmental and other planning meetings. At the request of the CIO, represent the division at additional campus or external meetings, events, or gatherings.
• Participate in occasional after-hour, weekend, or holiday support needs, upgrades, or emergency scenarios.
• Engage in university service work that promotes collaboration and community building. This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a diverse and inclusive environment through involvement in various staff-driven activities and groups.
• Other duties as required and/or assigned.

Required Qualifications:

- Bachelor’s degree.
- Minimum three (3) years of full-time professional experience in enterprise systems administration or related technical role.
- Demonstrated experience administering or supporting a Student Information System/Enterprise Resource Planning system.
- Experience integrating third-party systems with a SIS/ERP using APIs, flat-file transfers, or middleware.
- Proficiency in:
- SQL (query development, data analysis, stored procedures).
- PowerShell scripting and automation.
- Experience managing or leading technical projects.
- Strong analytical and troubleshooting skills.
- Ability to translate technical concepts into functional language for non-technical stakeholders.

Preferred Qualifications:

- Master’s degree in a related field.
- Work experience in a higher education environment.
- Experience with Jenzabar One.
- Experience with IBM Cognos.
- Experience with any of the following systems: Slate, Paycor, PowerFAIDS, Maxient, eResLife, Raisers Edge.
- Experience with Microsoft SharePoint administration and development.
- Experience with ETL tools.
- Experience with document management/process automation.
- Professional certification in project management (i.e. – PMP).

Physical Demands:

- Ability to spend long durations of the workday sitting at a desk and working on a computer.
- Must be able to lift to 15 pounds at a time.

Salary and FLSA Status:

- Salary: $80,000-85,000 annually
- FLSA Status: Exempt 37.5 hours

Benefits:

- Comprehensive health, dental, and vision insurance
- Retirement plan with employer matching contributions
- Professional development opportunities
- Partial tuition remission for employees and their dependents
- Flexible spending accounts (FSA)
- Paid time off (PTO)

Employment at Dominican University is contingent upon the successful completion of a background investigation.

About Dominican University

Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago, with an additional campus in the Pilsen neighborhood of Chicago. Accredited by the Higher Learning Commission, Dominican University offers associate, baccalaureate, master’s, and doctoral degrees. It is highly regarded for its academic rigor, thoughtful accompaniment of students, intentional affordability, and values-based, relationship-centered learning environment.

Dominican currently enrolls over 3,800 students, including 2,690 undergraduates and 1,114 graduate students. Sixty-eight percent (68%) of undergraduate students identify as Latinx, 5% as Black or African American, and 3% as Asian. Under-represented minority students comprise 77% of the undergraduate enrollment and 38% of the graduate enrollment. Over 90 percent of undergraduates receive some form of financial aid. Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families’ level of income; and 58% are eligible for low-income MAP grants from the State of Illinois.

Recognized since 2011 as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups.

Expectations for all Dominican Employees

To support the University's mission of preparing students to pursue truth, give compassionate service, and participate in the creation of a more just and humane world, engage in university service work that promotes collaboration and community building. This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a supportive environment through involvement in various staff-driven activities and groups.

Institutional Statement

Dominican University is committed to fostering a supportive academic community that provides access and opportunity for all our students.

Equal Employment Opportunity Statement

Dominican University is an equal opportunity employer and complies with all federal and state employment regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

If you need accommodations due to a disability, you may contact us at opc@dom.edu for assistance.